About us
Located in the heart of a storied downtown, The Ritz-Carlton, Cleveland, celebrates the city’s spirit and culture while adding contemporary new elegance to an iconic Midwestern landmark. The city’s only luxury hotel offers 206 luxury guest rooms and suites featuring modern amenities, an all-day restaurant and lounge, a state-of-the-art fitness center, elevated meeting and event venues, and unrivaled activities that embrace the surroundings. This iconic Cleveland hotel emphasizes unparalleled Ritz-Carlton service while delivering bespoke experiences for guests and locals alike.
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
- Calls (toll-free)
- Concierge services
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- View (urban)
- Voicemail box
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Pet friendly
- Rental car service
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Health club
- Skiing
- Spa or salon
- Tennis courts
- Bus
- Taxi
- Train
- Dance floor
- Loading dock
- Piano
- Portable heaters
- Portable walls
- Staging area
- AV equipment
- Onsite AV staff
- Calls (toll-free)
- Concierge services
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- View (urban)
- Voicemail box
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Pet friendly
- Rental car service
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Meeting rooms
Meeting rooms
Floor Plans
Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Theater | Classroom | Boardroom |
|---|---|---|---|---|---|---|---|---|
4,000 sq. ft. 100 x 40 sq. ft. | 12 ft. | 450 | 90 | 300 | 450 | 237 | 102 | |
2,520 sq. ft. 60 x 42 sq. ft. | 11 ft. | 194 | 40 | 130 | 194 | 90 | 36 | |
928 sq. ft. 32 x 29 sq. ft. | 9 ft. | 60 | 24 | 60 | 50 | 45 | 20 | |
1,040 sq. ft. 20 x 52 sq. ft. | 9 ft. | 70 | - | 70 | 70 | 50 | 30 | |
520 sq. ft. 20 x 26 sq. ft. | 9 ft. | 40 | 17 | 30 | 40 | 21 | 10 | |
520 sq. ft. 20 x 26 sq. ft. | 9 ft. | 45 | 21 | 30 | 45 | 24 | 16 | |
7,565 sq. ft. 89 x 85 sq. ft. | 14 ft. | 420 | - | 420 | 200 | - | - | |
1,975 sq. ft. 25 x 79 sq. ft. | 12 ft. | 150 | - | - | 150 | - | - | |
2,000 sq. ft. 40 x 50 sq. ft. | 12 ft. | 200 | 48 | 150 | 200 | 120 | 36 |
Meeting room floor plans
Guest rooms
Location
Getting Here
Local Attractions
Affiliated organizations (1)
Additional Information
Cancellation Policy
72 Hours
Additional details
DINING AND ENTERTAINMENT TURN Bar + Kitchen TURN Bar + Kitchen is an all-day dining and social gathering spot that evolves throughout the day to suit the moods and preferences of diners and bar guests alike. A modern, vibrant place to meet for a power breakfast, quick lunch or delightful dinner, TURN showcases the best locally sourced ingredients and neighborhood cuisines, with an interior inspired by the city’s deeply rooted connection to the steel industry. For dining reservations, call (216) 902-5255.
Venue resources
The Ritz-Carlton, Cleveland Frequently Asked Questions
Explore frequently asked questions from the The Ritz-Carlton, Cleveland regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
The corporate sustainability team can help to offset customers' carbon footprints by contacting Sustainability@marriott.com.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sustainability@marriott.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Eliminated straws and stirrers; implemented large format bath amenities
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
N
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotels following MI Cleaning Protocals
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Based on local regulations and guidelines
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please visit Marriott.com/Serve360 for the latest progress on Marriott International's community engagement efforts.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
WEGD@marriott.com
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