Banyan Tree Lang Co

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Our company do not offer carbon offsetting options to corporations at the moment

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

Quang DOAN (Mr.) Senior Sustainability Supervisor Quang.Doan@lagunalangco.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

, we have eliminated plastic bottles and plastic straws. We also operate an on-site drinking water production system and provide water in reusable glass bottles to reduce plastic waste.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

No

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Smoking smell, fresh seafood and meat smells, durian and jackfruit; heavy stains and purposes stains making on linen and towel

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Pillow cover, Duvet cover: change for inhouse guest every 2 days stay, change new for all arrival guest Pillow inner, Duvet inner: Drying quarterly Bathrobe: change after use, change for new arrival Headboard wooden: cleaning daily, deep clean and polishing twice a year

Please include a link to your public report on community impact if applicable.

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

- We ensure our hiring processes are inclusive and equitable, to achieve greater gender balance and include underrepresented groups. - Encouraging inclusion: Angsana Lăng Cô and Banyan Tree Lăng Cô have partnered with Hope Center Hue to create an inclusive guest experience. The Soul Healing Corner is a dedicated space where individuals with disabilities engage in customer service and experiential tourism. The hotel has recruited individuals with disabilities for full-time and part-time roles there. Guests are invited to participate in cultural bonding activities, learning to create traditional crafts such as handmade keychains and embroidered products. With many of the items made from recycled materials, the Soul Healing Corner reinforces both social and environmental responsibility. - Creating opportunities: Laguna Lăng Cô is offering full scholarships to five underprivileged students from the community around the hotel. The scholarships cover a two year intermediate-level culinary training programme and cover tuition fees, living expenses and accommodation. Upon graduation, successful students will be offered employment at Laguna Lăng Cô. The scholarships will not only provide access to higher education and nurture a passion for hospitality, but will also help the students to secure stable employment and ultimately develop a pool of local culinary talent for our resort.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

Minh.le@lagunalangco.com