Graduate by Hilton Cambridge

Cancellation Policy

The rates offered are based, in part, upon the total gross revenue anticipated by us from your agreement. You guarantee that your event will provide minimum revenues (exclusive of tax and gratuity). Cancellation damages will be calculated as a percentage, based on the date of cancellation and the minimum number guarantees listed. Please ask for these. We will make reasonable efforts to re-let the cancelled Event and/or accommodation space. The cancelled Event and/or accommodation space will be classed as last let and therefore we will confirm definitive cancellation charges after the intended date of the Event. We shall reduce your cancellation damages by the profit of any alternative business we are able to secure on your behalf. All notices of cancellation must be received in writing from you and will take effect from the date of receipt by us. All charges will be based on guest numbers and rates in the Schedule of Event. All charges are ex-VAT. Cancellation charges will be a set out genuine pre-estimate of the Hotel’s profit loss, in line with MIA (Meeting Industry Association) guidelines, i.e. 90% of prebooked accommodation and room hire (“ARH”) and 65% of pre-booked “F&B”. Following confirmation of an Event, should ‘total guest numbers’ increase, so that a new applicable cancellation period becomes valid, then the new cancellation period will automatically supersede the previous. Should guest numbers decrease at any time following confirmation the original applicable cancellation period will still remain valid.

Additional details

Getting Here: From M11 travelling north: Exit Junction 12-A603. Turn right at the roundabout towards Cambridge. At next roundabout go straight over into Barton Road. At traffic lights at the end of Barton Road turn left into Newnham Road (only option available). At the roundabout turn right into Fen Causeway. At mini roundabout turn left into Trumpington Street. At next mini roundabout go straight over and follow the road for a quarter of a mile. Turn left into Mill Lane (before the sharp left bend). This road leads you directly to the hotel. From A14 from Huntingdon: Exit Junction 31 and take A1307 towards Cambridge. After 3 miles, at traffic lights, turn right signposted 'Ring Road'. Turn left at the T junction signposted 'Ring Road'. Turn right at the mini roundabout into Queens Road. Cross through 5 sets of traffic lights. At the roundabout turn left into Fen Causeway. At the mini roundabout turn left into Trumpington Street. At the next mini roundabout go straight over and follow the road for a quarter of a mile. Turn left into Mill Lane(before sharp left bend). This road leads you directly to the hotel. Please beware that some Sat Navs will direct you via Silver Street. This road has bollards and are time restricted. When entering Silver Street from Queen's Road the bollards close at 10.00 hrs until 06.00 hrs (the following day). When entering Silver Street from Trumpington Street the bollards are closed from 00.00 to 16.00 hrs. Please be informed that the charging unit is run by a third-party company. Guests who want to park and use EV Charging Station are charged for parking space at the hotel/paystation and pay via the EVC App for EV Charging. Guests are charged per KWH with all pricing available on the app. The following app should be installed to book and pay for. EV Charging Station: App Store: https://apps.apple.com/za/app/evc-plus/id1619134752 Google Play: https://play.google.com/store/apps/details?id=net.tecnov8.t8MobileEvcApp&gl=GB There are two apps that can be used to pay for the parking: https://apps.apple.com/us/app/paybyphone-parking/id448474183?mt=8 https://evologyparking.com/app/

Venue resources

• Graduate Cambridge Group Experiences

• Graduate Cambridge Virtual Tour