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Mercure Gold Coast Resort

64 Palm Meadows Drive Carrara, Gold Coast, Australia, 4211
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About us

Inspire, produce and have peace of mind at Mercure Gold Coast Resort for your next Gold Coast event. With seven indoor conference rooms, most boasting natural light and sweeping views, and state of the art audio visual equipment and technical support, whether you’re planning an intimate board meeting, gala dinner, seminar or exhibition, Mercure Gold Coast Resort is the perfect choice. Inspire your delegates with unique outdoor spaces bound only by your imagination. Think cocktails and canapes beneath the stars, a tipi or marquee event on The Green, or sunrise yoga on The Deck to start your day. Create some food for thought with our meeting packages and menus, constructed using clean, whole food ingredients to increase productivity and engagement throughout the day plus the option to ‘build your own’ program to involve team building sessions by BeChallenged or energy booster activities in your event space. Mercure Gold Coast Resort is proud to partner with Myles AV for event audio visual and technology solutions. Re-engage delegates with several unconventional outdoor spaces bound only by your imagination. Catering for cocktails and canapes beneath the stars, a tipi or marquee event followed by an invigorating morning cardio session to start your day. Create some food for thought with our Mindful Meetings packages and menus, constructed using clean, whole food ingredients to increase productivity and engagement throughout the day. With the option to ‘build your own’ program to involve a healthy start with morning yoga, team building sessions by BeChallenged on the Green or an energy booster activities in the conference space. At the end of the day our 292 accommodation rooms are a short walk from the conference hub where your guests can unwind and refresh. Each room includes complimentary Wi-Fi, tea and coffee making facilities, private balcony or courtyard and the comfortability of a desk and chair.

Venue Details

ChainAccor
BrandMercure
Built1997
Renovated2018
Total meeting space14,456 sq. ft.
Guest Rooms292
Venue typeResort

Industry Ratings

Northstar

Awards

Industry awards
What Our Clients Think The day was a huge success thankyou. I most definately think we will have any future events at Mercure. You guys are so very easy to deal with, Tony was fabulous helping with the IT and being set up the day before, even the bar staff downstairs friendly and helpful with me popping down to get some coffees for speakers and our birthday cake. As a venue I couldn't have asked for more. A special thanks to yourself you have been nothing short of a pleasure to work with for this event and also our Christmas party and personally you took all the stress out of the day for me. Thanks so much Belinda. - Ray White Robina We had a great time last week thank you. All went exceptionally well. Great feedback on the food. The room for the dinner on Thursday night looked great and the Augusta room was perfect for our needs. The entire team that we had working with us were very accommodating and were extremely pleasant. Happy for you to charge the extra to the Credit Card you have on file with a receipt to be sent. Thanks again for your professionalism with our conference. - Super Retail Group A great event from start to finish with attentive staff who looked after us like royalty. Thank you. - Skyway Invest Group The venue was perfect. The support both in lead up to and during the event was first class. Food & accommodation was great and overall the events was brilliant value for money. Thanks heaps. - Total Eden

Amenities

Room features and guest services
  • Internet access
  • Laundry service
  • Luggage storage
  • View (garden)
  • View (mountain)
Facilities
  • Extended stay
  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
Ecotourism Australia Sustainable Tourism Certification
Sustainability level: Sustainable Tourism

Certification body: Ecotourism Australia

Issued: 7/11/2024 Expires: 6/30/2026

Meeting rooms

Total meeting space
14,455.9 sq. ft.
Largest room
6,404.5 sq. ft.
Space (private)
8,546.5 sq. ft.
Meeting rooms
8
Second largest room
2,906.3 sq. ft.
Space (semi-private)
2,691.0 sq. ft.
Space (outdoor)
21,527.8 sq. ft.

Floor Plans

Download floor plans for this venue.
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Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
Masters Ballroom
6,404.5 sq. ft.
-
15.1 ft.
600
100
350
600
600
300
-
280
Augusta Room
2,475.7 sq. ft.
-
15.1 ft.
200
40
120
240
200
90
50
96
Doral Room
2,206.6 sq. ft.
-
15.1 ft.
180
40
90
-
180
70
40
72
Pinehurst Room
1,722.2 sq. ft.
-
15.1 ft.
120
30
70
-
120
60
30
-
The Sunset Deck
|
1,829.9 sq. ft.
-
-
140
-
80
140
----
Club Room
1,969.8 sq. ft.
-
10.8 ft.
120
36
80
120
100
72
40
96
St Andrews Room
968.8 sq. ft.
-
10.8 ft.
50
24
40
50
50
32
22
-
Gleneagles Room
968.8 sq. ft.
-
10.8 ft.
50
24
40
50
50
36
24
32
Phoenix Room
753.5 sq. ft.
-
9.8 ft.
50
-
50
50
----

Guest rooms

Total guest rooms
292
Single (1 bed)
118
Double (2 beds)
174

Location

Getting Here

Distance from airport 18.39 mi
Parking in the area
Complimentary parking
Street parking
Bus parking

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Additional Information

Cancellation Policy

Terms and conditions vary depending on the event, please contact our friendly team to find out how we can help you.

Additional details

Sustainable Tourism Certification Mercure Gold Coast Resort is Sustainable Tourism Certified by Eco Tourism Australia, a world-leading sustainable certification program. This means that when you travel with us, you are supporting a business that is backed by a strong, well-managed commitment to sustainable practices and provides a high-quality, recognisable product. Our certification demonstrates our commitment to: -Looking after our natural environment -Minimal impacts on the environment -Supporting and engaging our local community -Reducing our carbon footprint -Making real contributions to conservation -Helping to preserve Australian Indigenous cultures

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Mercure Gold Coast Resort Frequently Asked Questions

Explore frequently asked questions from the Mercure Gold Coast Resort regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Mercure Gold Coast Resort's sustainability or social impact goals/strategy.
https://all.accor.com/fr/sustainable-development/index.shtml
Does Mercure Gold Coast Resort have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Action : Sort your hazardous waste & at least 2 types of waste from the following: paper, glass, cardboard or plastic

Diversity and Inclusion

For US hotels only, is Mercure Gold Coast Resort and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Mercure Gold Coast Resort's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://group.accor.com/-/media/Corporate/Investors/Documents-de-reference/OPT_ACCOR_DEU_2021_MEL_US_300322.pdf

Health and Safety

Were practices at Mercure Gold Coast Resort developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Queensland Government Queensland Health Queensland COVID-19 Health and Safety
Does Mercure Gold Coast Resort clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, focus on high touch points, room extra desinfection : door knobs, handles, switches, chair, desk, phone, remote control Rearrange furniture?to ensure a minimum distance of 1 meter between each participant (distance may vary upon local regulations)
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