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Goma Serena Hotel

105 Avenue De La Corniche B.P 90 Goma, Nord Kivu, Goma, Congo (Democratic Republic)
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About us

Perched on the northern shores of Africa’s Great Lake Kivu is Goma, the capital of North Kivu. In the heart of this vibrant and unique city is Goma Serena Hotel. Offering an unmatched downtown location, the only 5-star hotel in Goma is ideal for business travelers, holiday guests, and families seeking a lifetime of unforgettable experiences. From the moment you arrive, our staff welcomes you with the gracious service for which Serena Hotels is renowned. You are made to feel at home with genuine Congolese hospitality and warmth that immerse you in the fascinating customs and character of this unexplored destination.

Venue Details

ChainIndependent / Other
BrandOther Affiliation
Built-
Renovated-
Total meeting space5,184 sq. ft.
Guest Rooms-
Venue typeHotel

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Room service
  • View (mountain)
  • View (ocean or water)
Facilities
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Space (outdoor)
  • Wheelchair accessible
Business services
  • AV capabilities
  • Business center
  • Video conference

Meeting rooms

Total meeting space
5,184 sq. ft.
Largest room
4,036.5 sq. ft.
Meeting rooms
3
Second largest room
592.0 sq. ft.
Space (outdoor)
Available
Standing capacity
300
Seating capacity
250
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Maximum capacity
U-Shape
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
Hollow square
Ishasha Meeting Room
592.0 sq. ft.
36.1 x 16.4 sq. ft.
40
20
40
30
25
25
-
25
Bukima Meeting Room
592.0 sq. ft.
36.1 x 16.4 sq. ft.
50
30
50
50
30
30
40
35
Rumangabo Boardroom
559.7 sq. ft.
36.1 x 15.4 sq. ft.
16
16
---
16
--
Mont Goma Ballroom
4,036.5 sq. ft.
82.0 x 49.2 sq. ft.
300
144
300
250
144
80
160
100

Location

Getting Here

Distance from airport 3.48 mi
Parking in the area
Complimentary parking
Valet parking

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Goma Serena Hotel Frequently Asked Questions

Explore frequently asked questions from the Goma Serena Hotel regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Goma Serena Hotel's sustainability or social impact goals/strategy.
No response.
Does Goma Serena Hotel have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Goma Serena Hotel and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Goma Serena Hotel's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Goma Serena Hotel developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Goma Serena Hotel clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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