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About us
The Garden Palace Hotel Surabaya is located in the center of Surabaya, just few minutes from the Plaza Surabaya, Tunjungan Plaza and the World Trade Center. The hotel offers an easy access to the airport, train stations and toll roads, leading to Malang, Gresik and other important destinations. The hotel offers 369 rooms consisting of Club Excellence rooms, Deluxe Theme rooms, Deluxe rooms, Standard rooms and suites. With largest banquet facilities in Surabaya we can cater to everything from intimate family gatherings to large - scale wedding and receptions for up to three thousand guests. With our special offer and facilities, we offer you an unforgettable moment with special price. Our Board Meeting Room is entirely appropriate for meeting and conference for 10 people. For larger gathering our functions rooms are ideal with different capacities.
Venue Details
Industry Ratings
Amenities
- Internet access
- Laundry service
- Room service
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- AV capabilities
- Business center
- Health club
- Outdoor pool
- Train
- Internet access
- Laundry service
- Room service
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- AV capabilities
- Business center
- Health club
- Outdoor pool
- Train
Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Maximum capacity | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom |
|---|---|---|---|---|---|---|---|
Crystal Mainhall | 7,750.0 sq. ft. - | 600 | 550 | 600 | 500 | 250 | - |
Crystal Plaza | 3,875.0 sq. ft. - | 350 | 350 | 300 | 300 | 150 | - |
Regency Mainhall | 7,750.0 sq. ft. - | 600 | 550 | 600 | 500 | 250 | - |
Regency Plaza | 3,875.0 sq. ft. - | 350 | 350 | 300 | 300 | 150 | - |
Caesar Ballroom | 8,611.1 sq. ft. - | 800 | 650 | 700 | 800 | 400 | - |
Borobudur Room | 3,875.0 sq. ft. - | 350 | 300 | 250 | 350 | 125 | - |
Board Meeting Room | 10.8 sq. ft. - | 10 | - | - | - | - | 10 |
CHINESE RESTAURANT | 10.8 sq. ft. - | 250 | 250 | - | - | - | - |
Nishiki Meeting Room | 1,506.9 sq. ft. - | 150 | 60 | 80 | 150 | 40 | - |
Guest rooms
Location
Getting Here
Garden Palace Hotel Frequently Asked Questions
Explore frequently asked questions from the Garden Palace Hotel regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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