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About us
Pan Pacific Hanoi located in Hanoi city of Vietnam. It offers 272 elegantly furnished rooms and 56 serviced suites, which boast breathtaking views of West Lake, Truc Bach Lake and the Red River. The hotel also has an impressive collection of 56 fully equipped serviced suites catering to the needs of extended-stay travelers. With 12 versatile meeting spaces, including a pillarless ballroom that can host up to 450 guests, Pan Pacific Hanoi provides the ideal venue for corporate meetings and grand banquets. We are sincere in celebrating your significant moments with you, to take care of you at every step with thoughtful details and inspiring creations.
Venue Details
Industry Ratings
Awards
Amenities
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Space (outdoor)
- Wheelchair accessible
- AV capabilities
- Video conference
- VIP services
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Whirlpool
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Piano
- Portable heaters
- Portable walls
- Staging area
- AV equipment
- High speed internet (512 Mbps)
- Onsite AV staff
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Space (outdoor)
- Wheelchair accessible
Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | Hollow square |
|---|---|---|---|---|---|---|---|---|---|---|---|
4,520.8 sq. ft. 98.4 x 45.9 sq. ft. | 15.1 ft. | 500 | 140 | 360 | 400 | 450 | 280 | 72 | - | - | |
1,668.4 sq. ft. 45.9 x 36.1 sq. ft. | 15.1 ft. | 160 | 50 | 120 | 160 | 160 | 80 | 36 | - | - | |
2,852.4 sq. ft. 62.3 x 45.9 sq. ft. | 15.1 ft. | 300 | 100 | 160 | 300 | 300 | 160 | 42 | - | - | |
1,377.8 sq. ft. 52.5 x 26.2 sq. ft. | 8.2 ft. | 130 | 36 | 80 | 130 | 100 | 63 | 30 | - | - | |
4,090.3 sq. ft. - | 8.2 ft. | 200 | - | 170 | 200 | 200 | - | - | - | - | |
1,754.5 sq. ft. 55.1 x 25.3 sq. ft. | 8.2 ft. | 100 | 40 | 80 | 100 | 100 | 60 | 30 | - | - | |
699.7 sq. ft. 27.9 x 25.3 sq. ft. | 8.2 ft. | 40 | 18 | 30 | 40 | 40 | 26 | 18 | 24 | 24 | |
1,044.1 sq. ft. 38.4 x 27.2 sq. ft. | 8.2 ft. | 60 | 30 | 60 | 60 | 60 | 30 | 24 | 48 | 36 | |
1,399.3 sq. ft. 54.8 x 25.6 sq. ft. | 8.2 ft. | 80 | 40 | 60 | 70 | 80 | 50 | 30 | - | - |
Guest rooms
Location
Getting Here
Local Attractions
Nearby vendors
Affiliated Organizations (1)
Additional Information
Additional details
Pacifica - All day dining restaurant offering a wide range of International Cuisine. Ming - Authentic Cantonese restaurant offering a refined ambience. Song Hong Bar - Perfect place for unwinding with a glass of wine. The Summit Bar - Rooftop outdoor space to relax over stunning views of the West Lake & Truc Bach Lake.
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Pan Pacific Hanoi Frequently Asked Questions
Explore frequently asked questions from the Pan Pacific Hanoi regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
N/A
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
For additional information, please contact info.pphan@panpacific.com or hotline +84 24 3823 8888
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Pan Pacific Hanoi gradually replaces single-use plastics with more sustainable alternatives. • Using paper straws instead of plastic in all hotel outlets • Priority environmental friendly products to use for catering and housekeeping (purchase paper bag for bread instead of plastic bag) • Packaging are recycled and environmental friendliness (wooden cutlery, paper take-away box, bags from scratch) • Using recycled paper for internal usage • Using jug and glasses for water using in meeting room instead of water bottles.
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Cleaning service fees are free once a day.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Linens, towers are changed every 2 days.
Please include a link to your public report on community impact if applicable.
N/A
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
N/A
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
For additional information, please contact info.pphan@panpacific.com or hotline +84 24 3823 8888
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