Gaylord Palms Resort & Convention Center





About us
FULLY RENOVATED: Gaylord Palms Resort & Convention Center has undergone a stunning $134-million transformation, unveiling a reimagined lobby, refreshed restaurants, renovations to two major event ballrooms, and the complete revitalization of more than 1,400 guest rooms. In 2021, the resort debuted the expansion of 100,000 square feet of additional indoor and outdoor meeting space and more than 300 new guest rooms and suites. Conveniently located in the heart of the Sunshine State just 17 minutes from Orlando International Airport, Gaylord Palms boasts more than 500,000 square feet of flexible meeting space, 1,718 guest rooms and suites, and a breathtaking 4.5-acre garden atrium filled with more than 500,000 plants and native Florida wildlife. Attendees can network over exceptional dining experiences, unwind at the 3-acre Cypress Springs Water Park, or explore nearby Orlando’s world-famous attractions. From intimate gatherings to large-scale conventions, the resort’s dedicated team of STARS delivers world-class service to make every event extraordinary. The one-of-a-kind venues – including scenic outdoor lawns, an indoor replica of a historic fort, and the striking Emerald Bay Plaza – offer memorable settings to elevate any meeting.
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
- Calls (local)
- Calls (toll-free)
- Concierge services
- Laundry service
- Luggage storage
- Room service
- View (garden)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- Health club
- Outdoor pool
- Spa or salon
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Piano
- Portable walls
- Staging area
- Calls (local)
- Calls (toll-free)
- Concierge services
- Laundry service
- Luggage storage
- Room service
- View (garden)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Theater | Classroom | Boardroom |
|---|---|---|---|---|---|---|---|---|
29,123 sq. ft. 187 x 179 sq. ft. | 24 ft. | 3040 | - | 1960 | 3040 | 1860 | - | |
6,682 sq. ft. 89 x 84 sq. ft. | 24 ft. | 665 | - | 490 | 665 | 450 | - | |
6,863 sq. ft. 98 x 84 sq. ft. | 24 ft. | 665 | - | 490 | 665 | 450 | - | |
4,350 sq. ft. 89 x 52 sq. ft. | 24 ft. | 418 | - | 280 | 418 | 285 | - | |
4,556 sq. ft. 98 x 52 sq. ft. | 24 ft. | 418 | - | 280 | 418 | 285 | - | |
767 sq. ft. 33 x 30 sq. ft. | 24 ft. | 70 | 28 | 40 | 70 | 34 | 34 | |
762 sq. ft. 30 x 29 sq. ft. | 24 ft. | 72 | 26 | 40 | 72 | 45 | 34 | |
663 sq. ft. 27 x 27 sq. ft. | 24 ft. | 71 | 26 | 40 | 71 | 45 | 34 | |
667 sq. ft. 27 x 27 sq. ft. | 24 ft. | 71 | 26 | 40 | 71 | 45 | 34 |
Guest rooms
Location
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Gaylord Palms Resort & Convention Center Frequently Asked Questions
Explore frequently asked questions from the Gaylord Palms Resort & Convention Center regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
The corporate sustainability team can help to offset customers' carbon footprints by contacting Sustainability@marriott.com.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sustainability@marriott.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Eliminated straws and stirrers; provide bottled water and other bottled beverage alternatives; implemented large format bath amenities
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotels following MI Cleaning Protocals
Please include a link to your public report on community impact if applicable.
Please visit Marriott.com/Serve360 for the latest progress on Marriott International's community engagement efforts.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
WEGD@marriott.com
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