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Shangri-La Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
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About us

Nestled amidst lush greenery in the heart of the city, Shangri-La Kuala Lumpur is just moments from the city’s leading business, shopping, entertainment districts, and local heritage sites. Experience a top-of-the-line convention and hotel facility at Shangri-La Kuala Lumpur. With 662 luxurious guestrooms including 101 suites and extensive facilities makes Shangri-La Kuala Lumpur the perfect venue for seminars, meetings, and conferences. Our Grand Ballroom is the ideal venue for social weddings, gala dinners, and large corporate events. With high ceilings and an elevated stage, it has the capacity to comfortably accommodate 1,800 guests in theatre-style seating. The 15 new function rooms come with a great flexible partitioning system, elegant décor, and cutting-edge facilities, making them perfect for small, medium, and large events. All function rooms come equipped with complimentary Wi-Fi services, advanced lighting, and state-of-the-art audio-visual and communication system. Past major events held - Palm Oil Conference - World Economic Forum - ASEAN Business Advisory Council - Laureus World Sports Awards - Formula 1 Gala Dinner - Forbes Global CEO Conference

Venue Details

ChainShangri-La Hotels
BrandShangri-La City Hotels
Built1985
Renovated2017
Total meeting space60,643 sq. ft.
Guest Rooms662
Venue typeHotel

Industry Ratings

Ministry of Tourism and Culture Malaysia
Forbes Travel Guide

Awards

Cvent awards
Industry awards
2025 • Recognised as Malaysian Heritage Cuisine hotel (First 5-star hotel) by Jabatan Warisan Negara Malaysia and the Ministry of Tourism, Art & Culture. • Destin Asian Readers’ Choice Awards 2025, Best Malaysia City Hotels - Top 3 • Forbes Travel Guide 2025 (4 Stars) Award 2024 • Trip.Best Top 20 Premium Hotels in Kuala Lumpur, Malaysia by Trip.com - Rank 8 • Condé Nast Traveler’s 2024 Readers’ Choice Awards (US) – No.1 in Southeast Asia • Travel + Leisure Luxury Awards Asia Pacific 2024 – Best City Hotel in Malaysia - Rank 6 • Destin Asian Readers’ Choice Awards 2024 – Top 10 • Tripadvisor Traveller's Choice Awards 2024 • ASEAN MICE Venue Standard 2024-2026 by ASEAN Tourism Standard • ASEAN Green Hotel Standard 2024-2026 by ASEAN Tourism Standard • Forbes Travel Guide 2024 (4 Stars) Award • Luxury Lifestyle Awards 2024 - Best Luxury Family Hotel in Kuala Lumpur, Malaysia 2023 • Green Hotel Certification by Ministry of Tourism, Arts and Culture • Business Traveller Asia-Pacific Awards 2023 - #1 Best Business Hotel in Kuala Lumpur - Shangri-La Kuala Lumpur • Luxury Lifestyle Awards 2023 - Best Luxury Business Hotel in Kuala Lumpur, Malaysia • HAPA Awards Malaysia Series 2023-2024 - Best 30 Hotels & Resort (5 Star) • Forbes Travel Guide 2023 (4 Stars) Award • Destin Asian Readers' Choice Awards 2023 - Top 10 2022 • TTG Travel Award 2022, Best City Hotel - Kuala Lumpur • CNBC and Statista - Best Hotels for Business Travelers 2022 • Agoda’s Customer Review Award 2022 • Forbes Travel Guide 2022 (4 Star Award) • Destin Asian -Readers’ Choice Award 2022 – Best Hotels in Malaysia (No. 6 (Bronze) Shangri-La Kuala Lumpur

Venue Highlights

Cvent's 2024 Top Meeting Hotels
Cvent's 2024 Top Meeting Hotels
See Cvent's full list of 2024 Top Meeting Hotels
Cvent's 2023 Top Meeting Hotels
Cvent's 2023 Top Meeting Hotels
See Cvent's full list of 2023 Top Meeting Hotels

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (urban)
  • Voicemail box
Facilities
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Outside caterers allowed
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Shoulder season
Low season
Dec 01 - Dec 31Apr 01 - May 31Jan 01 - Feb 29

Meeting rooms

Total meeting space
60,643 sq. ft.
Largest room
16,242.7 sq. ft.
Space (private)
Available
Meeting rooms
16
Second largest room
9,741.3 sq. ft.
Exhibit space
15,000 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Standing capacity
1,800
Seating capacity
1,800

Floor Plans

Download floor plans for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
Hollow square
Meeting room image
Grand Ballroom
16,242.7 sq. ft.
142.7 x 113.8 sq. ft.
22.0 ft.
1800
204
1440
1800
2000
660
200
720
300
Meeting room image
Sabah
9,741.3 sq. ft.
85.6 x 113.8 sq. ft.
22.0 ft.
1100
102
600
700
1100
420
100
360
156
Meeting room image
Sarawak
6,501.4 sq. ft.
57.1 x 113.8 sq. ft.
22.0 ft.
650
102
400
450
650
378
84
300
144
Meeting room image
Junior Ballroom
8,008.4 sq. ft.
141.1 x 56.8 sq. ft.
13.1 ft.
400
-
400
400
300
200
---
Meeting room image
Selangor
4,800.7 sq. ft.
85.6 x 56.1 sq. ft.
13.1 ft.
360
72
340
360
270
160
72
120
78
Meeting room image
Kedah Room
1,603.8 sq. ft.
28.5 x 56.1 sq. ft.
13.1 ft.
120
39
100
120
140
87
42
100
54
Meeting room image
Selangor 1 Room
1,603.8 sq. ft.
28.5 x 56.1 sq. ft.
13.1 ft.
120
39
100
120
140
87
42
100
54
Meeting room image
Perak Room
1,603.8 sq. ft.
28.5 x 56.1 sq. ft.
13.1 ft.
120
39
100
120
140
87
42
100
54
Meeting room image
Melaka
3,143.1 sq. ft.
55.4 x 56.8 sq. ft.
13.1 ft.
374
-
200
200
374
180
20
--

Guest rooms

Total guest rooms
662
Suites
101
Tax rate
6%

Location

Getting Here

- It takes approximately 45 to 60 minutes to travel from Kuala Lumpur International Airport (KLIA/ KLIA 2) to Hotel. - Airport taxi fare ranging from RM 88.00nett per car per way. - Hotel can also arrange limousine for Airport transfer at additional cost. -A wide range of e-hailing services are available in the city.
Distance from airport 46.6 mi
Parking in the area
Complimentary parking
Paid parking
Valet parking
( MYR 42.00/day )

Local Attractions

The Exchange TRX
The Exchange TRX
Business district
3 kms
Amidst the sprawling Kuala Lumpur cityscape and the arguably over-saturated density of shopping malls and financial district, one stands out from the rest and is poised to start a new precedent for retail, dining and leisure experiences.
L1.40 The Exchange TRX, Persiaran TRX
Kuala Lumpur, MY 55188
Visit website
Petronas Twin Towers
Petronas Twin Towers
Historical landmark
2 kms
The Petronas Twin Towers, an iconic symbol of Kuala Lumpur, are the world's tallest twin towers. Standing at 452 meters, they offer breathtaking views from the skybridge and observation deck, alongside a world-class shopping mall and cultural attractions. A must-visit landmark in Malaysia's capital.
Concourse Level, Petronas Twin Tower
Kuala Lumpur, MY 50088
Visit website
Chinatown
Chinatown
Shopping
2 kms
Chinatown is a vibrant district in Kuala Lumpur where you can experience Chinese-Malaysian culture.
Kuala Lumpur, MY
Premier Shopping Malls
Premier Shopping Malls
Shopping
10 mins
Discover the epitome of luxury shopping at Kuala Lumpur's premier destinations: Suria KLCC, Pavilion, Bukit Bintang, TRX, and more. These iconic malls offer an unparalleled shopping experience, featuring world-renowned brands, exquisite dining options, and elegant surroundings. Whether you're seeking high-end fashion, cutting-edge electronics, or unique souvenirs, these malls provide the perfect setting for a memorable day out in the heart of the city.
Kuala Lumpur, MY
Kuala Lumpur Craft Complex
Kuala Lumpur Craft Complex
Historical landmark
3 kms
The Kuala Lumpur Craft Complex is an iconic art tourism destination located in the heart of the city. This one-stop craft centre offers a myriad of tourism products such as arts and crafts for local and foreign visitors. The complex is characterised by a Malay Terengganu architectural design, and is a treasury for traditional and modern contemporary products from all parts of the country. Featuring a panoramic view of the countryside with a Malaysian-themed landscape has distinguished the building from other prestigious shopping malls around Kuala Lumpur.
Section 63, Jalan Conlay
Kuala Lumpur, MY 50450
Visit website
Islamic Arts Muzium Malaysia
Islamic Arts Muzium Malaysia
Museum
2 kms
The Islamic Arts Museum has a rich and extensive collection of artefact from around the Islamic world.
Kuala Lumpur, MY 50480
Visit website
KL Tower
KL Tower
Historical landmark
2 kms
Menara KL Tower is easily Malaysia’s most recognizable and popular landmark. Constructed in 1994, the tower stands at 421 metres and effortlessly trumps the Petronas Twin Towers with the highest and most spectacular view of the city. This gleaming tower’s spindle-like apex is visible from almost anywhere in Kuala Lumpur. Menara KL’s viewing deck is, at 276 metres, at least 100 metres higher than the Petronas Twin Towers’ Skybridge; the view is marvellous during the day and even better at night when you can see the entire sparkling city centre.
No 2 Jalan Punchak
off Jalan P Ramlee
Kuala Lumpur, MY 50250
Visit website
Batu Caves Temple
Batu Caves Temple
Historical landmark
15 mins
Batu Caves, one of Kuala Lumpur’s most frequented tourist attractions, is a limestone hill comprising three major caves and a number of smaller ones. Located approximately 11 kilometres to the north of Kuala Lumpur, this 100-year-old temple features idols and statues erected inside the main caves and around it. Incorporated with interior limestone formations said to be around 400 million years old, the temple is considered an important religious landmark by Hindus. Cathedral Cave – the largest and most popular cavern in Batu Caves – houses several Hindu shrines beneath its 100-metre-high arched ceiling. At the foot of Batu Hill are two other cave temples – the Art Gallery Cave and Museum Cave – which houses numerous Hindu statues and paintings.
Visit website
Aquaria KLCC
Aquaria KLCC
Recreation
5 mins
Step in to a fascinating world of marine life at Aquaria KLCC in Kuala Lumpur. This undersea destination is the home of a plethora of marine life and presents a beautiful and educational destination to complement to your travel to this urban metropolis.
Kuala Lumpur Convention Centre Complex
Kuala Lumpur City Centre
Kuala Lumpur, MY 50088
Visit website

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Additional Information

Facility Restrictions

- We are unable to accommodate extra bed in Deluxe Room - There are no inter-connecting rooms in the Deluxe category - Executive Room has to be reserved for requests of twin bed, triple occupancy, extra bed and inter-connecting rooms

Safety Information

Cancellation Policy

Free cancellation of the entire group under Force Majeure, which includes intervention by any government authorities or such similar events, epidemic or epidemic control and preventative measures that render performance illegal or impossible

Additional details

Types of events we can host: • Hybrid & Virtual event • Global Summit • Conference and Exhibition • Product Launch • Cocktail Party • Gala dinner • Product seminar • Press Conference • Private Business Meeting • Outdoor Poolside Event • Wedding • Exclusive In-suite Event Added benefits: 1. Strategic Location 2. Large inventory of rooms and suites (662) 3. Function facilities with a total space of 4,452sqm - Pillarless Grand Ballroom, 15 function rooms and spacious foyer 4. Separate VIP Entrance and group check-in area 5. 5 Food & beverage outlets 6. Experience in handling global events Environment : Shangri-La Kuala Lumpur has actively reduced single-use plastic and adopted ways to reduce its impact on the environment with the following actions: 1. All restaurant outlets use biodegradable takeaway packages, cutleries, paper straws and cups. 2. For banquet events, glass jars and glassware replaced plastic water bottles. 3. For rooms, we have replaced the plastic water bottles with reverse osmosis water in glass bottles. 4. Adopted Econ Burner to keep buffet food warm at Lemon Garden, saving 7.4 tons of carbon emission and preventing 2,668kg of waste in April 2020. 5. The hotel acquires sustainable seafood from suppliers with the following certifications: Marine Stewardship Council (MSC), Aquaculture Stewardship Council and Rashid Al Qubaisi Group (First Quality Certification). This ensures our products comply with international- recognized standards covering sustainable fishing and seafood traceability. Green Energy: By subscribing to TNB (Tenaga Nasional Berhad), We have officially switched to green energy, which supports the environment and affirms our commitment to Environmental, Social & Governance (ESG). The switch will help reduce our electricity consumption's carbon footprint and achieve Malaysia's net-zero carbon emissions by 2050

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Venue resources

Shangri-La Kuala Lumpur Frequently Asked Questions

Explore frequently asked questions from the Shangri-La Kuala Lumpur regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Shangri-La Kuala Lumpur's sustainability or social impact goals/strategy.
https://sitecore-cd.shangri-la.com/-/media/Project/Shangri-La-Group/Sustainability/Images/Sustainability-Report/2023_SustainabilityReport.pdf
Does Shangri-La Kuala Lumpur have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, https://sitecore-cd.shangri-la.com/-/media/Project/Shangri-La-Group/Sustainability/Images/Sustainability-Report/2023_SustainabilityReport.pdf?fbclid=IwZXh0bgNhZW0CMTAAAR1UNrYHjul9p049-kfH2eQdM0sw8rIRxKwoqTIhwvD0Hk760zWAvdgDGVE_aem_i1oyGqBfiKZFzA3OWFJo-Q

Diversity and Inclusion

For US hotels only, is Shangri-La Kuala Lumpur and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Shangri-La Kuala Lumpur's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://sitecore-cd.shangri-la.com/-/media/Project/Shangri-La-Group/Sustainability/Images/Sustainability-Report/2023_SustainabilityReport.pdf

Health and Safety

Were practices at Shangri-La Kuala Lumpur developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Governmental entities
Does Shangri-La Kuala Lumpur clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, We will sanitize hourly. More frequent during peak period
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