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About us
OVERVIEW Pan Pacific Melbourne offers a unique riverside location within Melbourne's South Wharf district. It is the only 5-star hotel with direct internal access via an internal walkway to the Melbourne Convention & Exhibition Centre. Located on the edge of the city centre and just off the freeway, Pan Pacific Melbourne is accessible to all things Melbourne: close to public transport and with multiple car parks available in the precinct. Pan Pacific Melbourne is proud to announce its recent achievement of the Global Sustainable Tourism Council (GSTC) Industry Criteria for Hotels certification. This milestone places the hotel at the forefront of sustainable hospitality in the region, as part of Pan Pacific Hotels Group’s broader commitment to responsible tourism and environmental stewardship. As one of six Australian properties now GSTC certified, Pan Pacific Melbourne joins a growing movement of eco-conscious hotels dedicated to sustainability across key areas including community engagement, cultural preservation, and environmental impact reduction. MEETINGS & CONFERENCES Pan Pacific Melbourne offers a market-leading event experience through a combination of location, design, food-quality and the trusted brand promise that is unique among peers. Its stylish interiors have been cleverly designed to reflect its riverside location, making the most of its spectacular perspective of the city with seamless indoor/outdoor spaces that flood with natural light. All food comes is crafted by an award-winning culinary team in a commercial and pastry kitchen, which furthermore elevates the attention to detail. These elements combined mean organizations can be confident of hosting a seamless meeting or conference experience. EVENTS & WEDDINGS For celebrations, social events and weddings, Pan Pacific Melbourne offers a prestigious event experience in a unique setting presented by a brand known for creating memorable experiences. Its location on the South Wharf Promenade offers a spectacular perspective of the Yarra River and Melbourne city skyline beyond and is conveniently accessible by public transport or car, with multiple parking spaces available. The hotel’s stylish interior has been cleverly designed to reflect its maritime location. GUEST ROOMS Its 396 generously-sized premium rooms and suites each come with panoramic views of the city, river or bay. There is a 24-hour fitness centre, an outstanding Pacific Club Lounge with outdoor terrace and upmarket and casual dining options; all within easy reach of the airport just 25km away. The hotel’s dramatic and stylish interior design uses spectacular scale with warm timbers and bold metal features, to reflect the tall ship and wharfing industry the location was originally home to. The hotel’s main event space, the Woodside rooms, have been built as intimate yet flexible spaces within this existing interior and provide a canvas from which to create a distinctive meeting or event. With views across South Wharf Promenade to the Yarra River, Woodside rooms offer seamless indoor/outdoor space with floor to ceiling windows and abundant natural light. The interior can be divided in to four rooms or opened to one expansive space, and offers a natural flow out to the heated undercover terrace and from the pre-function area, with over 450m² when all combined. Hotel highlights: •Stylish 5-star riverside hotel on South Wharf Promenade, internally linked to the Melbourne Convention & Exhibition Centre and next to Direct Factory Outlet South Wharf •396 generous rooms with spectacular views of the city centre, Yarra River or Port Phillip Bay
Venue Details
Industry Ratings
Awards
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- Health club
- Airport shuttle
- Bus
- Subway
- Taxi
- Train
- Dance floor
- Loading dock
- Staging area
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | Hollow square |
|---|---|---|---|---|---|---|---|---|---|---|---|
Woodside 1 & 2 & 3 & 4 | 2,862 sq. ft. 102.7 x 27.9 sq. ft. | 12.1 ft. | 220 | 78 | 170 | 200 | 220 | 110 | 72 | 153 | 75 |
Woodside 1 & 2 & 3 | 2,313 sq. ft. 83 x 27.9 sq. ft. | 12.1 ft. | 190 | 69 | 140 | 180 | 190 | 90 | 66 | 104 | 69 |
Woodside 2 & 3 & 4 | 2,281 sq. ft. 81.7 x 27.9 sq. ft. | 12.1 ft. | 160 | 42 | 120 | 160 | 160 | 84 | 54 | 90 | 54 |
Woodside 2 & 3 | 1,732 sq. ft. 62 x 27.9 sq. ft. | 12.1 ft. | 150 | 39 | 100 | 150 | 150 | 72 | 48 | 80 | 50 |
Woodside 3 & 4 | 1,560 sq. ft. 55.8 x 27.9 sq. ft. | 12.1 ft. | 100 | 30 | 80 | 100 | 90 | 60 | 42 | 64 | 30 |
Terrace 1 & 2 | 1,506 sq. ft. 23 x 65.6 sq. ft. | 12.1 ft. | 100 | - | 60 | 100 | 100 | - | - | - | - |
Woodside 1 & 2 | 1,313 sq. ft. 46.9 x 27.9 sq. ft. | 12.1 ft. | 110 | 42 | 70 | 90 | 110 | 54 | 39 | 56 | 42 |
Woodside 3 | 1,011 sq. ft. 36.1 x 27.9 sq. ft. | 12.1 ft. | 80 | 30 | 60 | 75 | 80 | 45 | 36 | 48 | 30 |
Terrace 1 | 753 sq. ft. 23 x 32.8 sq. ft. | 12.1 ft. | 55 | - | - | 55 | 50 | - | - | - | - |
Guest rooms
Location
Getting Here
Local Attractions
Nearby vendors
Additional Information
Additional details
WOODSIDE ROOMS & TERRACE (Ground Floor) The hotel’s Woodside rooms and terrace are its main meeting and events space, located on the ground floor facing South Wharf Promenade, the Yarra River and the city beyond. Designed in keeping with Pan Pacific Melbourne’s stylish interiors, the event spaces use warm timbers and bold metal features to reflect the tall ship and wharfing industry the hotel’s location was originally home to. The space is flooded with natural light from its floor to ceiling windows, and can be used as four individual meeting rooms and a large terrace, or as one seamless indoor/outdoor space of over 400m2. As one space, Woodside ballroom and terrace can host up to 300 guests for a cocktail event, 140 guests for a sit-down dinner and 220 guests for a theatre style event. Individually, the rooms can be setup in boardroom, classroom, theatre or u-shape styles. The Woodside rooms are accessed beyond the hotel’s dramatically-designed restaurant. A private pre-function area offers views into the semi-open kitchen. Along with the heated undercover terrace, these spaces make perfect breakout areas to the meeting rooms. The technology is modern, flexible, simple to use, and most importantly reliable. BOARDROOM (Ground Floor) At 24m², one wall of this intimate room overlooks South Wharf Promenade’s heritage sheds from full height windows, and another features a striking artwork by renowned Melbourne-based Spanish artist Dani Marti. The room has a 10-seater boardroom table and a wall-mounted flat screen for presentations. RIVER ROOM (Fourth Floor) At 28m², this is a stylish space designed to impress. With a rectangular boardroom table and Herman Miller chairs, windows that frame the city skyline and a mounted flat screen TV ideal for presentations, its location on the fourth floor beside the hotel’s expansive Executive Lounge gives it a private, exclusive feel.
Pan Pacific Melbourne Frequently Asked Questions
Explore frequently asked questions from the Pan Pacific Melbourne regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
NA
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sales.ppmel@panpacific.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Removing straws
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
No
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, * Heightened cleaning and disinfecting protocol for guest rooms according to guidelines by the WHO and local government. * Bed linens laundered at 70 degrees Celsius according to the World Health Organisation recommendation.
Please include a link to your public report on community impact if applicable.
NA
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Currently under review for updating
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
sales.ppmel@panpacific.com
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