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Riu Palace Macao

Playa Arena Gorda, Punta Cana, Dominican Republic, 23302
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Venue Details

ChainRIU Hotels & Resorts
BrandRiu Palace Hotels
Built1994
Renovated2012
Total meeting space-
Guest Rooms360
Venue typeHotel

Awards

Industry awards
-Golden Apple Award 2019 -HolidayCheck Recommended 2019 -Tripadvisor Certificate of Excellence 2019 -Loved by Guests 2017 - hotels.com -Zoover Award Winner 2015 -Tripadvisor Tripadvisor Hall of Fame 2011-2015

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Casino
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (private)

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
Ecostars ESG AI
Sustainability level: 1 Ecostar

Certification body: Ecostars

Issued: 7/28/2025 Expires: 7/28/2027

Meeting rooms

Largest room
1 sq. ft.
Space (private)
Available
Second largest room
1 sq. ft.
Exhibit space
1 sq. ft.
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Meeting space

Name
Room size
Maximum capacity
Cocktail rounds
Theater
La Boheme Theater Bar (Private)
1 sq. ft.
-
150
150
-
Bar Coral Pool Bar (Private Cocktail)
1 sq. ft.
-
200
200
-
Pancho Steakhouse (Semi Private- Dinner)
1 sq. ft.
-
40
-
50
Pancho Steakhouse (Private- Dinner)
1 sq. ft.
-
70
--
Volare Italian Restaurant (Semi private dinner)
1 sq. ft.
-
40
--
Beach Dinner (Private)
1 sq. ft.
-
300
--

Guest rooms

Total guest rooms
360

Location

Getting Here

Distance from airport 18.64 mi
Parking in the area
Complimentary parking

Nearby vendors

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Dominicana & Partners DMC is a boutique Destination Management Company, providing bespoke destination services at all Destinations in the Dominican Republic. Our team brings over 40 years of experience in group sales, marketing, operations, and event management. We have extensive experience working with the local government, a variety of luxury hotels, and some of the best DMCs around the world. We collaborate with local partners to extend our national outreach, complement our services, and match our clients with the best providers according to their needs while maintaining the highest standards of customer service. Our mission is to elevate the experience for corporate groups in the Dominican Republic beyond Hotels and make a positive impact in the local communities.
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Kings Worldwide Transportation
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Since 1978, Kings Worldwide Transportation has delivered reliable, professional chauffeured transportation solutions for corporate travelers and meetings and events worldwide. Headquartered in Oklahoma City, OK we provide seamless service throughout more than 500 cities across the globe through our vetted international partner network. We are committed to delivering high-quality ground transportation that meets the standards of today’s corporate travel and meetings programs—prioritizing safety, punctuality, consistency, and service excellence. Our experienced team and attention to detail ensure a dependable, polished experience for every trip, earning the long-term trust of corporate clients, travel managers, and meeting planners alike.
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Additional Information

Facility Restrictions

ADULTS ONLY hotel, exclusive to adults over 18 years old

Cancellation Policy

Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy

Additional details

-NO time share! 100% supporters of Travel Agents! -ADULTS ONLY hotel, exclusive to adults over 18 years old -Free WiFi throughout hotel -All Inclusive 24 hours -On beachfront -Room service 24 hours a day -Pools and sun terraces -Main and theme restaurants

Weblinks

Riu Palace Macao Frequently Asked Questions

Explore frequently asked questions from the Riu Palace Macao regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Riu Palace Macao 's sustainability or social impact goals/strategy.
No response.
Does Riu Palace Macao have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Riu Palace Macao and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Riu Palace Macao 's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Riu Palace Macao developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Riu Palace Macao clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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