Cvent Supplier Network

Hard Rock Hotel Riviera Maya

Km 72 Carretera Cancun-Chetumal, Riviera Maya, Mexico, 77710
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Venue image
3D

About us

Hard Rock Hotel Riviera Maya offers both a family and adult side to create a one-of-a-kind all-inclusive experience for guests of all ages. We offer clean and spacious guest rooms with luxurious amenities to make your stay more comfortable. We provide meeting space for social and business functions. Whatever the occasion, we'll create an atmosphere that'll engage your attendees and amplify your celebrations. We'll create a meeting space that will be sure to motivate and inspire your attendees to stimulate ideas.

Venue Details

ChainHard Rock Hotels & Casinos
BrandHard Rock Hotels & Casinos
Built1999
Renovated2013
Total meeting space195,148 sq. ft.
Guest Rooms1,265
Venue typeHotel

Industry Ratings

AAA

Awards

Industry awards
Travvy Award - Best All-Inclusive Adult/Couples Resort (Caribbean). TripAdvisor’s Traveler’s Choice Awards - Excellent reviews from travelers and ranking in the top 10% of properties on trip advisor.

Venue Highlights

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Amenities

Room features and guest services
  • Calls (local)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
EarthCheck Certified
Sustainability level: Certified Platinum

Certification body: EarthCheck

Issued: 1/22/2025 Expires: 1/22/2026

Meeting rooms

Total meeting space
195,148 sq. ft.
Largest room
32,291 sq. ft.
Space (private)
Available
Meeting rooms
6
Second largest room
23,755 sq. ft.
Standing capacity
4,000
Seating capacity
2,380
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Meeting space

Meeting room floor plans

Foyer Convention Center
Decca Ballroom
heaven terrace
Fania Ballroom
epic foyer
arpa terrace

Guest rooms

Total guest rooms
1,265
Suites
43

Location

Getting Here

Distance from airport 68.4 mi
Parking in the area
Complimentary parking
Valet parking
Bus parking

Local Attractions

Temple of Kukulcan
Temple of Kukulcan
Historical landmark
5 kms
“Temple of Kukulcan” — a magnificent pyramid nearly 70 feet tall said to be visited by the Mayan God twice every year.
Tinum
Yucatan
MX
Aktun Chen Cave
Aktun Chen Cave
Historical landmark
45 kms
Enter a cave more than 5 million years in the making. 600 meters long, the cave features a variety of natural formations alongside discreet lighting and paths for easy access. 3rd in the Top 10 National Geographic Underground Walks, everyone can enjoy the crystal clear waters and guided tour of the cave’s history.
Av Luis D. Colosio # 36 SM 56 Col.
Solidaridad
Playa del Carmen, MX 77710
Visit website
Tulum
Tulum
Historical landmark
68 kms
Tulum is the archaeological site of a Pre-Colombian Maya walled city with ruins perched on a cliff top overlooking the Caribbean Sea; among them El Castillo “The Castle”, is one of the most impressive buildings at one time a temple and a fortress.
MX
Visit website
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Affiliated Organizations (1)

Hard Rock Hotels
Hard Rock Hotels promise unique meeting locations around the world all fully equipped to create seamless, professional and extraordinary events.

Additional Information

Safety Information

Additional details

All Inclusive features: meeting space, private functions, luxurious accommodations, fine dining, top shelf drinks, delicious snacks, 24 hr room service, wireless Internet, Internet use, unlimited long distance phone calls to the Continental US, Canada and within Mexico, and all taxes & gratuities.

Venue resources

Hard Rock Hotel Riviera Maya Frequently Asked Questions

Explore frequently asked questions from the Hard Rock Hotel Riviera Maya regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Hard Rock Hotel Riviera Maya's sustainability or social impact goals/strategy.
No response.
Does Hard Rock Hotel Riviera Maya have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Hard Rock Hotel Riviera Maya and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Hard Rock Hotel Riviera Maya's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Hard Rock Hotel Riviera Maya developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Hard Rock Hotel Riviera Maya clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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