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About us
Located in the heart of the exclusive El Golf neighborhood, W Santiago is the ideal destination for both business travelers and those seeking leisure experiences. Our hotel blends abstract art, cutting-edge design, and a constantly evolving color palette, creating a provocative, sophisticated, and one-of-a-kind atmosphere. W Santiago is synonymous with energy and style—the perfect place to recharge, discover what’s new, celebrate, and connect with the local essence. Part of an iconic complex that includes residences, a helipad, restaurants, salons, and luxury shops, the hotel also features a 2,400 m² Convention Center located on level -3, with spacious common areas naturally illuminated. Our 196 guest rooms, designed by the renowned Tony Chi and Sergio Echeverría, reflect Santiago’s vibrant beauty, offering a sophisticated retreat that both inspires and connects with the city.
Venue Details
Industry Ratings
Awards
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (mountain)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Video conference
- VIP services
- Health club
- Outdoor pool
- Spa or salon
- Airport shuttle
- Bus
- Subway
- Taxi
- Dance floor
- Loading dock
- Portable walls
- Staging area
- AV equipment
- High speed internet
- Onsite AV staff
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (mountain)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (semi-private)
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Floor Plans
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Theater | Classroom |
|---|---|---|---|---|---|---|---|
Great room | 10,451.8 sq. ft. 164.0 x 62.3 sq. ft. | 22.6 ft. | 1100 | 108 | 750 | 1100 | 480 |
Great room 3 | 3,164.6 sq. ft. 49.2 x 62.3 sq. ft. | 22.6 ft. | 300 | 52 | 210 | 300 | 160 |
Great room 2 | 3,627.4 sq. ft. 55.8 x 62.3 sq. ft. | 22.6 ft. | 350 | 56 | 200 | 350 | 160 |
Great room 1 | 3,627.4 sq. ft. 55.8 x 62.3 sq. ft. | 22.6 ft. | 350 | 56 | 200 | 350 | 160 |
Strategy 1 | 1,097.9 sq. ft. 29.5 x 39.4 sq. ft. | 9.8 ft. | 18 | 18 | - | - | - |
Strategy 2 | 925.7 sq. ft. 23.0 x 39.4 sq. ft. | 9.8 ft. | 18 | 18 | - | - | - |
Studio 1 | 570.5 sq. ft. 19.7 x 29.5 sq. ft. | - | 40 | 20 | 40 | 36 | 32 |
Studio 2 | 785.8 sq. ft. 26.2 x 29.5 sq. ft. | 9.8 ft. | 60 | 20 | 50 | 60 | 32 |
Studio 3 | 699.7 sq. ft. 23.0 x 29.5 sq. ft. | 9.8 ft. | 60 | 20 | 50 | 60 | 32 |
Guest rooms
Location
Getting Here
Local Attractions
Nearby vendors
Additional Information
Facility Restrictions
1. Non-smoking policy • The entire property, including rooms, restaurants, and meeting spaces, is non-smoking. • The Convention Center is explicitly listed as a “NON-smoking” area. 2. Pet policy • Pets are allowed (dogs and cats), usually up to 2 pets per room, maximum 40 lbs (18 kg) each. • Extra fee and refundable deposit may apply. • Pets are not allowed in the pool area, gym, or restaurants. 3. Event & meeting facilities • Events must comply with noise restrictions due to the hotel’s location in a mixed financial and residential zone (Las Condes). • External catering or décor suppliers may require prior hotel approval. • Smoking, open flames, and confetti are prohibited in meeting rooms and ballroom areas. 4. Parking & access • On-site parking available but subject to availability and extra charge. • Valet parking may be limited during peak hours or special events. • Shuttle service to the airport available at an additional cost. 5. Check-in / Check-out restrictions • Check-in: from 3:00 PM • Check-out: until 12:00 PM • Only registered guests may stay overnight in rooms. 6. Pool, gym, and rooftop usage • Restricted hours (typically 8:00 AM – 8:00 PM). • Glass containers, smoking, and loud music not permitted. • Access can be limited during private events or maintenance.
Cancellation Policy
24 Hours
W Santiago Frequently Asked Questions
Explore frequently asked questions from the W Santiago regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
The corporate sustainability team can help to offset customers' carbon footprints by contacting Sustainability@marriott.com.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sustainability@marriott.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Eliminated straws and stirrers; provide bottled water and other bottled beverage alternatives; implemented large format bath amenities
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotels following MI Cleaning Protocals
Please include a link to your public report on community impact if applicable.
Please visit Marriott.com/Serve360 for the latest progress on Marriott International's community engagement efforts.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
WEGD@marriott.com
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