Rydges Sydney Central

Cancellation Policy

NOTICE OF 120 DAYS OR LESS Event and Catering Should the entire booking be cancelled by the Client, The Hotel will retain all deposits up until this point (or see date change clause below). Accommodation Up to 25% of rooms held may be cancelled without penalty. Each room booking cancelled in excess of 25% will be subject to a cancellation fee equal to 10% of the contracted rate. All cancellations must be received in writing and must be reconfirmed by the Hotel. NOTICE OF 90 DAYS OR LESS Event & Catering Should the entire booking be cancelled by the Client, the Hotel will retain all deposits up until this point and a further cancellation fee equal to 20% of the total value of the Event must be paid by the Client. Accommodation Up to 20% of rooms may be cancelled without penalty. For the remainder, a fee equal to 25% of the contracted accommodation charges must be paid by the Client on all cancelled room nights. All cancellations must be received in writing and must be reconfirmed by the Hotel. NOTICE OF 60 DAYS OR LESS Event & Catering In the event of a cancellation made within 60 days of the Event full room hire will be charged along with 50% of food & beverage items. Accommodation Up to 15% of rooms may be cancelled without penalty. Each room booking cancelled in excess of 15% will be subject to a cancellation fee equal to 50% of the contracted accommodation charges and must be paid by the Client on all cancelled room nights. All cancellations must be received in writing and must be re-confirmed by the Hotel. Rooming list required at 60 days NOTICE OF 30 DAYS OR LESS Event & Catering In the event of a cancellation made as late as less than 30 days before the Event date, full payment of the estimated full cost of the Event must be paid by the Client. Accommodation Each room night cancelled will be subject to a cancellation charge equal to the full accommodation component (100%). Any additional rooms will be on a request basis at the best available rate, subject to availability. All cancellations must be received in writing and must be re-confirmed by the Hotel.

Additional details

High above the city on Level 11 of Rydges Sydney Central, The Surry is an all-in-one event space offering a private bar, spacious indoor and outdoor areas, generous food and beverage packages, and the convenience of our onsite hotel accommodation. A Silver Screen Experience at The Reservoir Cinema For an event with a difference, book your very own private cinema at The Reservoir. Located within Rydges Sydney Central, this award-winning cinema space offers seating for up to 50 guests, making it ideal for kids’ parties, movie nights, private screenings, and boutique press conferences. With food and beverage packages, internal PA system, ceiling mounted data projector and screen, plush seats with retractable side tables, and free WiFi, The Reservoir is the perfect choice for a unique event experience in the heart of Sydney.

Venue resources

• Facts Sheet

• Surry Rooftop Instagram