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Crystal Mountain Resort & Spa
12500 Crystal Mountain Drive, Thompsonville, MI, USA, 49683
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Venue Details
ChainIndependent / Other
BrandIndependent
Built-
Renovated-
Total meeting space16,638 sq. ft.
Guest Rooms260
Venue typeResort
Industry Ratings
Northstar
AAA
Awards
Industry awards
2014 Michigan Meetings + Events magazine reader poll: Best Ski Resort
2011 Michigan Meetings + Events magazine reader poll: Best Resort, and Best Service.
Certificate of Excellence, TripAdvisor (2014, 2013, 2012 & 2011)
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- View (garden)
- View (mountain)
Facilities
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Golf course on grounds
- Health club
- Indoor pool
- Outdoor pool
- Skiing
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
Equipment
- Dance floor
- Staging area
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- View (garden)
- View (mountain)
Facilities
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Meeting rooms
Total meeting space
16,638 sq. ft.
Largest room
6,500 sq. ft.
Space (private)
Available
Meeting rooms
9
Second largest room
3,200 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Seating capacity
400
Meeting rooms
Total meeting space
16,638 sq. ft.
Largest room
6,500 sq. ft.
Space (private)
Available
Meeting rooms
9
Second largest room
3,200 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Seating capacity
400
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Maximum capacity | U-Shape | Banquet rounds | Theater | Classroom | Boardroom |
|---|---|---|---|---|---|---|---|
Cape Dorset | 247 sq. ft. 13 x 19 sq. ft. | 20 | - | - | 20 | - | 14 |
Arctic Bay | 713 sq. ft. 23 x 31 sq. ft. | 60 | 24 | 50 | 60 | 30 | 22 |
Northwest Territories (A, B & C) | 3,082 sq. ft. 67 x 46 sq. ft. | 300 | 58 | 240 | 300 | 150 | 72 |
Hudson Bay(A&B) | 1,738 sq. ft. 44 x 39 sq. ft. | 140 | 34 | 140 | 100 | 80 | - |
Vista | 1,500 sq. ft. - | 85 | 28 | 80 | 85 | 50 | 34 |
James Bay Hall | 6,500 sq. ft. - | 425 | - | 350 | 425 | - | - |
Lodge Pavilion | 3,200 sq. ft. - | 100 | - | 100 | - | - | - |
Baker Lake | 300 sq. ft. 20 x 15 sq. ft. | 20 | - | 20 | 20 | 12 | 14 |
Baffin Island | 504 sq. ft. 21 x 24 sq. ft. | 14 | - | - | - | - | 14 |
Guest rooms
Total guest rooms
260
Tax rate
17%
Total guest rooms
260
Tax rate
17%
Location
Getting Here
Distance from airport
30 mi
Distance from airport 30 mi
Parking in the area
Parking in the area
Complimentary parking
Bus parking
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Additional Information
Additional details
Located 28 miles south of Traverse City and 17 miles from the Lake Michigan town of Frankfort with many shops, brewery, wine tasting room, and restaurants. Sleeping Bear Dunes National Lakeshore and Little River Casino are nearby.
Crystal Mountain Resort & Spa Frequently Asked Questions
Explore frequently asked questions from the Crystal Mountain Resort & Spa regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Crystal Mountain Resort & Spa's sustainability or social impact goals/strategy.
No response.
Does Crystal Mountain Resort & Spa have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is Crystal Mountain Resort & Spa and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Crystal Mountain Resort & Spa's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.
Health and Safety
Were practices at Crystal Mountain Resort & Spa developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Crystal Mountain Resort & Spa clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
No
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
n/a
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
groupsales@crystalmountain.com
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