À propos de nous
This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi.
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Foire aux questions de Splendid Star Suite Hotel
Découvrez les questions fréquemment posées par Splendid Star Suite Hotel en matière de santé et de sécurité, de développement durable et de diversité et d'inclusion.
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Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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