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Pan Pacific Hanoi
1 Thanh Nien Road Ba Dinh Ward, Hanoi, Vietnam, 100000
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About us
Pan Pacific Hanoi located in Hanoi city of Vietnam. It offers 272 elegantly furnished rooms and 56 serviced suites, which boast breathtaking views of West Lake, Truc Bach Lake and the Red River. The hotel also has an impressive collection of 56 fully equipped serviced suites catering to the needs of extended-stay travelers. With 12 versatile meeting spaces, including a pillarless ballroom that can host up to 450 guests, Pan Pacific Hanoi provides the ideal venue for corporate meetings and grand banquets. We are sincere in celebrating your significant moments with you, to take care of you at every step with thoughtful details and inspiring creations.
Venue Details
ChainPan Pacific Hotels Group
BrandPan Pacific Hotels and Resorts
Built1998
Renovated2016
Total meeting space4,521 sq. ft.
Guest Rooms328
Venue typeHotel
Industry Ratings
Vietnam National Administration of Tourism
Awards
Industry awards
Venue Awards:
2025 Best MICE Hotel in Vietnam - Haute Grandeur Global Awards
2024 Top Meetings & Conference Hotel of the Year - Vietnam Tourism Association Awards
2024 Luxury Conference & Event Hotel (Regional Win) - World Luxury Hotel
Amenities
Room features and guest services
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
Facilities
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Space (outdoor)
- Wheelchair accessible
Business services
- AV capabilities
- Video conference
- VIP services
Recreational activities
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
Equipment
- Dance floor
- Loading dock
- Piano
- Portable heaters
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet (512 Mbps)
- Onsite AV staff
Room features and guest services
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
Facilities
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Space (outdoor)
- Wheelchair accessible
Meeting rooms
Total meeting space
4,520.8 sq. ft.
Largest room
5,403.5 sq. ft.
Meeting rooms
11
Second largest room
4,520.8 sq. ft.
Exhibit space
5,382.0 sq. ft.
Space (outdoor)
2,152.8 sq. ft.
Standing capacity
400
Seating capacity
450
Meeting rooms
Total meeting space
4,520.8 sq. ft.
Largest room
5,403.5 sq. ft.
Meeting rooms
11
Second largest room
4,520.8 sq. ft.
Exhibit space
5,382.0 sq. ft.
Space (outdoor)
2,152.8 sq. ft.
Standing capacity
400
Seating capacity
450
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | Hollow square |
|---|---|---|---|---|---|---|---|---|---|---|---|
4,520.8 sq. ft. 98.4 x 45.9 sq. ft. | 15.1 ft. | 500 | 140 | 360 | 400 | 450 | 280 | 72 | - | - | |
1,668.4 sq. ft. 45.9 x 36.1 sq. ft. | 15.1 ft. | 160 | 50 | 120 | 160 | 160 | 80 | 36 | - | - | |
2,852.4 sq. ft. 62.3 x 45.9 sq. ft. | 15.1 ft. | 300 | 100 | 160 | 300 | 300 | 160 | 42 | - | - | |
1,377.8 sq. ft. 52.5 x 26.2 sq. ft. | 8.2 ft. | 130 | 36 | 80 | 130 | 100 | 63 | 30 | - | - | |
4,090.3 sq. ft. - | 8.2 ft. | 200 | - | 170 | 200 | 200 | - | - | - | - | |
1,754.5 sq. ft. 55.1 x 25.3 sq. ft. | 8.2 ft. | 100 | 40 | 80 | 100 | 100 | 60 | 30 | - | - | |
699.7 sq. ft. 27.9 x 25.3 sq. ft. | 8.2 ft. | 40 | 18 | 30 | 40 | 40 | 26 | 18 | 24 | 24 | |
1,044.1 sq. ft. 38.4 x 27.2 sq. ft. | 8.2 ft. | 60 | 30 | 60 | 60 | 60 | 30 | 24 | 48 | 36 | |
1,399.3 sq. ft. 54.8 x 25.6 sq. ft. | 8.2 ft. | 80 | 40 | 60 | 70 | 80 | 50 | 30 | - | - |
Guest rooms
Total guest rooms
328
Single (1 bed)
215
Double (2 beds)
57
Suites
56
Tax rate
8%
Total guest rooms
328
Single (1 bed)
215
Double (2 beds)
57
Suites
56
Tax rate
8%
Location
Getting Here
30 minutes from Noi Bai International Airport (HAN)
Distance from airport
14.91 mi
Distance from airport 14.91 mi
Parking in the area
Parking in the area
Complimentary parking
Valet parking
Street parking
Bus parking
Local Attractions
Hoa Lo Prison
15 mins
• Opening daily: 8:00 am to 5:00 pm
• Entrance fees VND30,000
The Hoa Lo Prison or "Maison Centrale", was built by the French administration in 1896 when Vietnam was part of French Indochina, to house Vietnamese political prisoners and was later used by the Vietnamese for American prisoners of war. The prison was mostly demolished in the 1990s and turned into a museum. Cells and dungeons can still be visited. To meet the growing demand for visitors, the Hoa Lo Prison Relic has launched a night tour program, which is not just a tour, but an emotional cultural and historical experience.
1 Hoa Lo Street, Cua Nam Ward
Hanoi, VN
National Museum of Vietnamese History
10 mins
• Opening hours: From 8:00 am to 12:00 pm & From 1:30 pm to 5:00 pm
• Open daily, excluding the first Monday of each month
• Entrance fee: VND40,000
The National Museum of Vietnam History was originally the Consul’s residence, and after 1888, it became the residence of the Governor General of French Indochina. Between 1925 and 1932, it was redesigned by French architect Ernest Hebrard in Indochinese style and became the Louis Finot Museum. The museum was reopened in 1958 by the Vietnamese Government and now presents thousands of pieces and documents introducing and explaining the history of national construction and defense of the Vietnamese people.
1 Trang Tien Street, Cua Nam Ward
216 Tran Quang Khai Street, Cua Nam Ward
Hanoi, VN
One Pillar Pagoda
Historical landmark
5 mins
• Opening hours: 7:00 am to 6:00 pm
• Entrance fee VND25,000 (foreigner only)
• 5 mins by car from the hotel
Adjacent to the Ho Chi Minh Mausoleum is the One Pillar Pagoda. Emperor Ly Thai Tong constructed the temple in 1049, having been told by a monk to build the temple by erecting a pillar in the middle of a lotus pond, similar to the one he saw in his dream.
Chua Mot Cot Street, Ba Dinh Ward
Hanoi, VN
Ho Chi Minh Museum
Historical landmark
7 mins
• Open from Tuesday to Sunday
+ Morning from 8:00 am to 11:30 am
+ Afternoon from 2:00 pm to 4:00 pm
• Close Monday and Friday
• Entrance fee VND40,000 (foreigner only)
The museum shows an overview of Ho Chi Minh’s life and leadership for the Vietnamese independence from 1940 to his death in 1979. The visit also includes Ho Chi Minh’s Residence.
19 Ngoc Ha Street, Ba Dinh Ward
Hanoi, VN
Tran Quoc Pagoda
Historical landmark
2 mins
• Opening hours: 8:00 am to 4:00 pm; The 1st and 15th of each lunar month: 6:00 am - 6:00 pm
• 5 mins walk from the hotel
You can see it from your room! Built in the VI century by a Buddhist monk to protect Hanoians against the evil spirits, it is the oldest Pagoda of the Capital.
46 Thanh Nien Road, Ba Dinh Ward
Hanoi, VN
Ho Chi Minh Mausoleum
Historical landmark
9 mins
• Opening hours: 7.30 - 11.00 - closed Mon/Fri
• Free entrance
• Annual blackout periods: September and October
There are strict rules for visiting the Mausoleum: no shorts or tank tops are allowed, and maintaining a respectful demeanor is required at all times. It is also not permitted to take phones or cameras inside; they must be left at the Security Office.
Built by the Soviet Union in 1975 as a gift to the Vietnamese people, the memorial is located in the center of Ba Dinh Square, where Viet Minh leader Ho Chi Minh read the Declaration of Independence, signed on September 2, 1945, establishing the Democratic Republic of Vietnam.
1 Hung Vuong Street, Ba Dinh Ward
Hanoi, VN 10000
Quan Thanh Temple
Historical landmark
10 mins
• Opening hours: 8:00 am to 5:00 pm; The 1st and 15th of each lunar month: 6:00 am - 8:00 pm
• Open from Monday to Sunday
• Entrance fee VND10,000
Quan Thanh Temple is a Taoist temple that was built in the XI century. It is one of the leading tourist attractions in Hanoi as it is one of the Four Sacred Temples of the capital.
190 Quan Thanh Street, Ba Dinh Ward
Hanoi
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Affiliated Organizations (1)
Additional Information
Additional details
Pacifica - All day dining restaurant offering a wide range of International Cuisine. Ming - Authentic Cantonese restaurant offering a refined ambience. Song Hong Bar - Perfect place for unwinding with a glass of wine. The Summit Bar - Rooftop outdoor space to relax over stunning views of the West Lake & Truc Bach Lake.
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Pan Pacific Hanoi Frequently Asked Questions
Explore frequently asked questions from the Pan Pacific Hanoi regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Pan Pacific Hanoi's sustainability or social impact goals/strategy.
https://www.panpacific.com/en/about/corporate-responsibility.html
Does Pan Pacific Hanoi have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
By recycling hand washing liquid and soap for associate and reusing soap for car washes and cleaning, establishments can significantly curb waste production. These initiatives not only reduce environmental impact but also foster a culture of resourcefulness and sustainability within Pan Pacific Hanoi.
Diversity and Inclusion
For US hotels only, is Pan Pacific Hanoi and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Pan Pacific Hanoi's public report on their commitments and initiatives related to diversity, equity, and inclusion?
N/A
Health and Safety
Were practices at Pan Pacific Hanoi developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Pan Pacific Hanoi practices are followed on health service recommendations from Truc Bach Ward, Ba Dinh District.
Does Pan Pacific Hanoi clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Pan Pacific Hanoi cleans and sanitized public every after each meals.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
N/A
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
For additional information, please contact info.pphan@panpacific.com or hotline +84 24 3823 8888
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Pan Pacific Hanoi gradually replaces single-use plastics with more sustainable alternatives. • Using paper straws instead of plastic in all hotel outlets • Priority environmental friendly products to use for catering and housekeeping (purchase paper bag for bread instead of plastic bag) • Packaging are recycled and environmental friendliness (wooden cutlery, paper take-away box, bags from scratch) • Using recycled paper for internal usage • Using jug and glasses for water using in meeting room instead of water bottles.
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Cleaning service fees are free once a day.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Linens, towers are changed every 2 days.
Please include a link to your public report on community impact if applicable.
N/A
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
N/A
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
For additional information, please contact info.pphan@panpacific.com or hotline +84 24 3823 8888
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