Cvent Supplier Network

Melia Madrid Serrano

Calle de Claudio Coello, 139, Madrid, Spain, 28006
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About us

Meliá Madrid Serrano Hotel is exceptionally located in one of the most exclusive areas in central Madrid: Salamanca District. This is a high-end shopping area, surrounded by the finest gastronomic offer (including 3 Michelin-Star awarded restaurants), close to some of the most important museums in the capital, and the perfect neighborhood for a nice urban walk. Also close to Castellana Congress Centre, with easy access to IFEMA, and at a short trip by taxi from main city airport (Adolfo Suarez - Madrid Barajas). Meliá Madrid Serrano is an exclusive and stylish four star hotel, with fully renovated facilities. From the dynamic lobby and bar, to the comfortable bedrooms, from the excellent international buffet breakfast with more than 120 products, to our lively and cozy 'Arado' Restaurant, with show cooking and non-stop service from early in the morning until 02:00 a.m. This is the perfect hotel for your stay in Madrid! For those looking for an excellent service, our The Level Service features totally renewed bedrooms with the most exclusive services, and a private lounge on the top floor, ending in a stunning roof terrace. "The Roof", with its beautiful views and the swimming pool, is perfect during the hot summer, as well as a great space for your most special events. Finally, in order to celebrate the best events, our establishment also features seven fully renovated, modern and high tech equipped meeting rooms, with capacity from 10 up to 280 attendants.

Venue Details

ChainMelia Hotels International
BrandMelia Hotels & Resorts
Built1975
Renovated2019
Total meeting space7,535 sq. ft.
Guest Rooms312
Venue typeHotel

Industry Ratings

Comunidad de Madrid'
Northstar

Awards

Industry awards
Ecostars* Sustainability Certificate Valid Until: 09/07/2027

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (urban)

Facilities

  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
Ecostars ESG AI
Sustainability level: 2 Ecostars

Certification body:Ecostars

Issued: 6/9/2025 Expires: 6/8/2028

Need dates

Priority windows that venues prefer for hosting events

Apr 4, 2026 - Aug 31, 2027

Seasonal Availability

Match your event dates with this hotel’s availability. Low seasons tend to have better availability.
High season
Mar 01 - Jul 14Sep 01 - Nov 14
Shoulder season
Jan 01 - Feb 29
Low season
Jul 15 - Aug 31Nov 15 - Dec 31

Meeting rooms

Total meeting space
7,534.7 sq. ft.
Largest room
2,798.6 sq. ft.
Space (private)
7,362.5 sq. ft.
Meeting rooms
11
Second largest room
2,540.3 sq. ft.
Exhibit space
12,270.9 sq. ft.
Space (semi-private)
3,724.3 sq. ft.
Space (outdoor)
2,152.8 sq. ft.

Floor Plans

Download floor plans for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
Hollow square
1,076.4 sq. ft.
47.9 x 49.2 sq. ft.
9.5 ft.
120
37
70
120
116
70
46
40
-
914.9 sq. ft.
35.3 x 26.7 sq. ft.
9.5 ft.
110
30
60
110
94
60
30
40
-
699.7 sq. ft.
27.2 x 26.7 sq. ft.
9.5 ft.
60
22
40
70
60
30
22
32
-
2,099.0 sq. ft.
83.5 x 26.7 sq. ft.
9.5 ft.
2230
80
150
100
220
140
80
110
-
1,614.6 sq. ft.
62.5 x 26.7 sq. ft.
9.5 ft.
170
58
100
170
150
90
58
75
-
2,798.6 sq. ft.
111.1 x 26.7 sq. ft.
9.5 ft.
300
-
200
300
300
200
-
140
-
516.7 sq. ft.
32.8 x 15.7 sq. ft.
9.5 ft.
14
-----
14
--
645.8 sq. ft.
41.7 x 15.7 sq. ft.
9.5 ft.
40
--
40
40
15
28
--
721.2 sq. ft.
47.9 x 15.1 sq. ft.
9.8 ft.
50
-
40
65
50
30
26
28
28

Meeting room floor plans

The Roof
Meeting room 1+2+3
Flexy Room
Meeting room 2
Meeting room 1
Meeting room 1+2

Guest rooms

Total guest rooms
312
Single (1 bed)
312
Single (1 bed) rate
€100.00 - €350.00
Double (2 beds)
312
Double (2 beds) rate
€120.00 - €400.00
Suites
6
Tax rate
10%

Location

Getting Here

From "Adolfo Suarez" International Airport (Madrid Barajas): - By Metro: lines 8 and 9 - 25/35 minutes - By Bus: line 200 - 40/45 minutes - By taxi: 30€ fixed rate - 20/30 minutes From any other part of the city: the following lines stop at less than 10 minutes walking from Melia Madrid Serrano Hotel: By Bus: lines 14, 29, 61, 51, 19, 16... By Metro: lines 5 (green), 9 (purple), 10 (dark blue) and 7 (orange).
Distance from airport 6.84 mi
Parking in the area
Paid parking
( €25.00/day )
Street parking

Local Attractions

The Retiro Park

The Retiro Park

Park
2 kms
Covering over 125 hectares and comprising more than 15,000 trees, El Retiro Park–recently named a UNESCO World Heritage Site–is a green oasis in the heart of the city. In it you’ll find all kinds of interesting monuments and gardens, including Jardín de Vivaces, Jardines de Cecilio Rodríguez (Andalusian-inspired classicistic gardens), Jardines del Arquitecto Herrero Palacios, the recently-restored Cat Mountain, the Rosaleda rose garden and Parterre Francés, which holds a Mexican conifer that is nearly 400 years old and is believed to be Madrid’s oldest tree. In addition to its role as one of the city’s green lungs, it is also a popular spot among Madrileños who like to go there for a stroll, to do some sport, visit an exhibition or take the kids to a puppet show. The park is home to a large artificial lake, where you can rent a rowing boat, and to the Velázquez Palace and Glass Palace which are both currently used as exhibition halls by the Reina Sofía Museum. The latter is a beautiful glass pavilion built in 1887 to house exotic plants for an exhibition on the Philippines. It is one the finest examples of cast-iron architecture in Spain.
Plaza de la Independencia, 7
Madrid, ES 28001
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The National Archaeological Museum (MAN)

The National Archaeological Museum (MAN)

Museum
1 km
The National Archaeological Museum is a public institution. Its mission is to offer the general public an accurate, attractive, interesting and critical interpretation of the objects that belonged to the different cultures which populated the Iberian Peninsula and the Mediterranean region, ranging from Antiquity to more recent periods, in the firm belief that a knowledge of this history can shed light on society as we know it today. Founded in 1867 by Queen Isabella II, following the European trend of creating great national museums to exhibit the evidence of each nation’s past. Its founding satisfied the demand for a major institution where the collections of historical artefacts scattered among various establishments could be brought together under one roof with the aim of documenting the entire history of Spain, from its beginnings to the present day, and offering an overview of ancient civilisations from around the world.
Serrano, 13
Madrid, ES 28001
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The Golden Mile at Salamanca District

The Golden Mile at Salamanca District

Shopping
0 mins
It has a reputation for being the most elegant and exclusive neighbourhood in central Madrid, and some of the most important boutiques in town are locatedthere. If you're willing to venture outside Madrid's typical hub of tourist attractions, there are a handful of great places to explore in Salamanca. See the Student's Residence where Salvador Dalí once lived, the Juan March Foundation, which hosts classical music concerts and intimate art expos, Spain's National Library, the Museo Lázaro Galdiano, or the fascinating Archaeological Museum. South of Serrano brings you straight to the Plaza de Independencia, one of the main entrances to El Retiro. In this area, there are some gorgeous private homes, many of them, former 19th century palaces.
Salamanca District
Madrid, ES 28002
Gastronomy

Gastronomy

Recreation
5 mins
Madrid boasts an incredible gastronomic scene, and proof of that are its 13 Michelin-starred restaurants. If you want to savour art, creativity, and above all, quality in every dish you taste, Melia Madrid Serrano is at walking distance from many of these restaurants; Diverxo, Ramon Freixa, Kabuki Wellington, Punto Mx., Sant Celloni and many more of the trendiest finest Restaurants, Cafés and Bars.
Salamanca District
Madrid, ES 28002
The Prado Museum

The Prado Museum

Museum
5 kms
The Museo del Prado is the main Spanish national art museum, located in central Madrid. It features one of the world's finest collections of European art, from the 12th century to the early 19th century, based on the former Spanish Royal Collection, and unquestionably the best single collection of Spanish art.
Paseo del Prado, s/n
Madrid, ES 28014
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Thyssen-Bornemisza Museum

Thyssen-Bornemisza Museum

Museum
3 kms
The Thyssen-Bornemisza Museum offers visitors an overview of art from the 13th century to the late 20th century. Visitors can contemplate the major periods and pictorial schools of western art such as the Renaissance, Mannerism, the Baroque, Rococo, Romanticism and the art of the 19th and 20th centuries up to Pop Art.
Paseo del Prado, 8
Madrid, ES 28014
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The Reina Sofía Art Centre

The Reina Sofía Art Centre

Museum
4 kms
The Museo Nacional Centro de Arte Reina Sofía (MNCARS, also called the Museo Reina Sofía, Queen Sofía Museum, El Reina Sofía, or simply The Sofia) is Spain's national museum of 20th century art. The museum was officially inaugurated on September 10, 1992 and is named for Queen Sofía. An important landmark on Madrid’s famous Art Walk, the Reina Sofía Museum is home to a large collection of modern and contemporary Spanish art renowned throughout the world. Inside find works by Dalí, Miró and Juan Gris, alongside the museum’s masterpiece, Guernica. One of Malaga-born sculptor and painter Pablo Picasso’s most significant works of art, it was painted in memory of the suffering experienced during the bombing of Guernica on 27 April 1937 in the Spanish Civil War.
Calle de Santa Isabel, 52
Madrid, ES 28012
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Lázaro Galdiano Museum

Lázaro Galdiano Museum

Museum
3 mins
The palatial building was constructed in 1903 as the residence of Lázaro Galdiano and his wife and is set within grounds that also hold the library containing Galdiano's important collection of incunabula and manuscripts. The conversion to a museum has respected the original interiors, which feature elaborate baroque painted ceilings commissioned by Galdiano. The Museum contains important collections of important works of from the prehistoric period to the nineteenth century, with a focus on Iberian work. Major categories include jewelery, small bronzes, both ecclesiastical and domestic silver, ceramics, carved ivory, and numismatics. Objects come not only from Iberia, but from major centers of medieval artistry including Limoges and Egypt. While the Renaissance is especially well represented, the collection features important early medieval objects including Visigothic work, and works crafted by Iberia's ancient Celtic culture. The painting collection includes work by: - Bosch (St. John the Baptist in the Wilderness) - Goya (Witches' Sabbath and other works) - George Romney - El Greco - Joshua Reynolds - Velázquez - Zurbarán
Serrano, 122
Madrid, ES 28006
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National Museum of Natural Sciences

National Museum of Natural Sciences

Museum
12 mins
This museum conducts activities whose aim is to promote a greater awareness of the diversity of the natural world. It has over 6 million specimens in its collections, and this makes it one of the main reference centres for not only Spanish fauna, but also that of other Mediterranean areas. It also has interesting permanent exhibits, such as the one devoted to the history of the earth and life, in which spectacular specimens can be viewed, such as the replica of a Diplodocus; the Stone Garden, an open-air ensemble of rocks and petrified tree trunks; Mediterranean, nature and civilisation, in which the ecosystems and fauna of this area are shown; and the Royal Museum, which offers a journey back through time via collections with centuries of history.
José Gutiérrez Abascal, 2
Madrid, ES 28006
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Santiago Bernabeu Stadium

Santiago Bernabeu Stadium

Recreation
3 kms
Located on the Paseo de la Castellana, Santiago Bernabéu Stadium was iInaugurated on 14 December 1947 and is owned by Real Madrid Club de Fútbol. It has a current capacity of 81,044 spectators
Concha Espina, 1
Madrid, ES 28036
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Congress Center - IFEMA

Congress Center - IFEMA

Convention center
10 kms
IFEMA is the Trade Fair Institution of Madrid. Its 30-year experience of staging trade fairs has made it the most important of its kind in Spain and one of the leaders in Europe. Its activities centre on the staging of commercial events representative of the different industries and the managing of its space and infrastructure for every type of activity: from trade fairs organised by third parties to conventions, congresses and any type of meeting or event. Its principal aims are to generate wealth and development for the Madrid Region and project the image of Madrid within and beyond our borders.
5, Partenón Av.
Madrid, ES 28042
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Madrid Zoo Aquarium

Madrid Zoo Aquarium

Recreation
10 kms
The Madrid Zoo Aquarium is a 20-hectare zoo and aquarium located in the Casa de Campo in Madrid, Spain. The Zoo is owned by the city, but is managed by the international entertainment operator Parques Reunidos.
Casa de Campo, s/n
Madrid, ES 28011
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Additional Information

Facility Restrictions

Maximum Capacity Meetings: - Cabaret: 105 - Classroom: 180 - Theater: 235 - Banquet: 160 - U-Shape: 82 - Cocktail: 300 Ideal group: 90-150 delegates. The previous capacities include the plenary room. Apart from this room, we have a maximum of eight breakout rooms for about 20 delegates (boardroom set up).

Cancellation Policy

Cancellation, Attrition (Reduction) and Payment Policies are to be specified for each event, and negotiable depending on event characteristics.

Additional details

The Meliá Madrid Serrano hotel was fully renovated in 2019. In our constant quest to meet and exceed our clients' expectations, we have created the “EcoTouch Meetings by Meliá” programme, where our synchronised efforts and commitment to our clients’ success combine to offer Sustainable Meetings. This sustainability and concern for the environment is reflected in three key aspects: sustainable operational processes and event, and collateral materials, all accompanied by a sustainable food range. This hotel belongs to Road to Net Zero Events Program of Meliá Hotels International. By choosing us, you will be partnering with a sustainability leader committed to responsible management. Our goal is to create events that not only inspire and connect, but also contribute to a greener planet. Therefore, If your event is confirmed with us, we will inform you the total emisions of carbon footprint of your group or event, once it is finished; moreover, we will work collectively to make it carbon neutral, either through your company’s offset program, or through Meliá’s “The Planet We Love” Project, with credits certified by the United Nations. Let’s embark together on the Road to Net Zero Events!

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Melia Madrid Serrano Frequently Asked Questions

Explore frequently asked questions from the Melia Madrid Serrano regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Melia Madrid Serrano's sustainability or social impact goals/strategy.
https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf
Does Melia Madrid Serrano have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Digitalization of waste measurement through a pilot project with the company WDNA. Definition of a roadmap based on data from operational risk audits. Identify key needs in hotels to improve the management of solid urban and hazardous waste.

Diversity and Inclusion

For US hotels only, is Melia Madrid Serrano and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
NA
If applicable, could you please provide a link to Melia Madrid Serrano's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf

Health and Safety

Were practices at Melia Madrid Serrano developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, OMS; state, federal and local recommendations and rules taylor made options by hotel; APPCC
Does Melia Madrid Serrano clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Please see Stay Safe with Melia Program details - https://www.melia.com/covid-19/covid_en.html
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