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Thompson Madrid, by Hyatt

Plaza del Carmen, Madrid, Spain, 28013
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About us

Thompson Plaza del Carmen is located right in the beating heart of Madrid, next to the commercial street of Gran Via and the historical area of the city. With an unbeatable location, in the middle of the new “Golden Mile” of Madrid, Thomson Plaza del Carmen is perfect for both business and leisure guests who look for an exceptional experience that stimulates all senses, combining design, art, luxury, culinary sophistication and edgy entertainment. It counts with 175 rooms, 6 meeting venues, a rooftop overseeing the skyline of Madrid and 4 F&B outlets.

Venue Details

ChainHyatt Hotels
BrandHyatt Hotels
Built2022
Renovated-
Total meeting space4,800 sq. ft.
Guest Rooms174
Venue typeHotel

Industry Ratings

Comunidad de Madrid'
Northstar

Amenities

Room features and guest services

  • Calls (local)
  • Calls (toll-free)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (urban)
  • Voicemail box

Facilities

  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Pet friendly
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Meeting rooms

Total meeting space
4,800 sq. ft.
Largest room
2,960.1 sq. ft.
Space (private)
Available
Meeting rooms
6
Second largest room
1,506.9 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
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Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
Hollow square
Carmen Ballroom
2,960.1 sq. ft.
67.7 x 45.4 sq. ft.
11.8 ft.
275
51
180
275
270
195
-
128
-
Carmen I
1,399.3 sq. ft.
44.6 x 35.6 sq. ft.
11.8 ft.
130
33
80
130
108
90
48
64
-
Carmen II
1,506.9 sq. ft.
46.6 x 31.7 sq. ft.
11.8 ft.
140
33
80
140
108
90
48
64
-
Lola
258.3 sq. ft.
18.0 x 14.8 sq. ft.
9.8 ft.
24
12
20
20
24
12
18
15
18
Ximena
484.4 sq. ft.
28.2 x 18.0 sq. ft.
9.8 ft.
45
18
32
45
40
28
18
24
21
Lola - Ximena
775.0 sq. ft.
43.3 x 18.0 sq. ft.
9.8 ft.
72
33
60
65
72
42
36
40
36
Penelope
635.1 sq. ft.
25.9 x 24.1 sq. ft.
15.1 ft.
55
22
40
55
48
31
18
30
30
Isabel
226.0 sq. ft.
18.0 x 13.8 sq. ft.
8.9 ft.
10
--
10
-----
Courtyard
710.4 sq. ft.
27.6 x 26.2 sq. ft.
-
40
--
40
-----

Guest rooms

Total guest rooms
174
Double (2 beds)
174
Suites
23
Tax rate
10%

Location

Getting Here

Distance from airport 9.01 mi
Parking in the area
Paid parking
( €50.00/day )
Valet parking
( €70.00/day )
Street parking
Bus parking

Local Attractions

Parque Retiro

Parque Retiro

Park
2 kms
The Buen Retiro Park ("Park of the Pleasant Retreat", in english) is the first biggest park of Madrid city. It has 1.4 km2 (350 acres) at the edge of the city center. The park belonged to the Spanish Monarchy until the late 19th century, when it became a public park. It's a magnificent park, filled with beautiful sculpture and monuments, galleries, a peaceful lake and host to a variety of events.
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Corte Ingles Preciados

Corte Ingles Preciados

Shopping
2 mins
In Corte Ingles you can find everything you might need: fashion, accessories, stationery, books, music, sportswear. El Corte Inglés takes its name from a small tailoring business founded in 1890 and situated between calle Preciados, calle Carmen and calle Rompelanzas in Madrid. In 1935 Ramón Areces Rodríguez, backed by his uncle César Rodríguez, bought the tailors and began his business adventure.
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Canalejas Gallery

Canalejas Gallery

Shopping
5 mins
Galería Canalejas is the new international icon of luxury shopping and gastronomy in the heart of Madrid. Located inside one of the city’s most important set of historical buildings, a visit to Galería Canalejas offers an unforgettable experience. Fashion, luxury and gastronomy combine with the long history of the seven monumental buildings that house this department store in a privileged city centre location; a contemporary yet utterly unique space. The overall Galería Canalejas experience comprises more than 40 fashion, fine jewellery, perfumery and accessory brands from the world’s most prestigious brands and a Food Hall with more than 13 restaurants of varying specialities and nationalities, including several Michelin stars.
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Plaza Mayor Square

Plaza Mayor Square

Historical landmark
7 mins
Madrid’s Plaza Mayor is a symbol of the city and a must-see. This enormous esplanade in the city centre was begun in the 17th century by King Philip III, whose bronze equestrian statue stands in the square. Officially opened in 1620, it is rectangular in shape and lined with pillars and arches. Over the years it has been the setting for many public events, from bullfights, processions, fiestas and theatrical productions to trials of the Inquisition and even executions. The arcades are home to many traditional shops and a plethora of bars and restaurants. Some of the most notable buildings on the square are the Casa de la Panadería, with a frescoed façade, and the Casa de la Carnicería.
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Temple of Debod

Temple of Debod

Historical landmark
2 kms
This is an Egyptian temple dating back to the 2nd century BC, transported to Madrid’s Cuartel de la Montaña Park. The temple was donated to Spain by the Egyptian government to save it from floods following the construction of the great Aswan Dam.
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Royal Palace of Madrid

Royal Palace of Madrid

Historical landmark
1 km
The official residence of the Spanish royal family at the city of Madrid, although now used only for state ceremonies.The interior of the palace is notable for its wealth of art and the use of many types of fine materials in the construction and the decoration of its rooms. It includes paintings by artists such as Caravaggio, Juan de Flandes, Francisco de Goya, and Velázquez, and frescoes by Giovanni Battista Tiepolo, Corrado Giaquinto, and Anton Raphael Mengs. Other collections of great historical and artistic importance preserved in the building include the Royal Armoury of Madrid, porcelain, watches, furniture, silverware, and the world's only complete Stradivarius string quintet.
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Puerta Del Sol

Puerta Del Sol

Recreation
2 mins
"Gate of Sun" is a public square in Madrid, one of the best known and busiest places in the city. This is the centre (Km 0) of the radial network of Spanish roads. The square also contains the famous clock whose bells mark the traditional eating of the Twelve Grapes and the beginning of a new year. The New Year's celebration has been broadcast live since 31 December 1962 on major radio and television networks
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Additional Information

Facility Restrictions

Transport accessibility via minivans

Cancellation Policy

The cancellation schedule below applies in the event that a group reservation is cancelled completely, unless it has been explicitly stated otherwise agreed in writing. 1. In case of cancellation more than 6 months (180 days) before group’s arrival, Client is obliged to pay a 25% of the total contracted revenue (non-refundable, good faith deposit) to the Hotel. 2. In case of cancellation between 6-3 months (179 and 90 days) before group’s arrival, Client is obliged to pay a 50% of the total contracted revenue to the Hotel. 3. In case of cancellation between 3-2 months (89 and 60 days) before the time when group’s arrival, Client is obliged to pay a 70% of the total contracted revenue to the Hotel. 4. In case of cancellation between 2-1 months (59 and 30 days) before the time when group’s arrival, Client is obliged to pay a 90% of the total contracted revenue to the Hotel. 5. In case of cancellation less than 1 month (29 days or less) before the time when group’s arrival, Client is obliged to pay a 100% of the total contracted revenue to the Hotel.

Additional details

• Quoted in Eur on a per room per night basis, inclusive of tax and hi-speed internet access • Including Buffet Breakfast, served in our restaurant The Omar • Check-in from 15.00 & Check-out 12.00 • Valid 3 days prior and 3 days after the official group dates • Confidential and must not be disclosed to a third party without our consent • Offered in combination with a minimum catering spend of 60.000 Eur • Room deliveries: personalized delivery of room gifts for or on behalf of guests: 4 € per room, per item. Non personalized 3 € per room, per item. • Luggage porterage service: 5 € per person and per way.

Weblinks

Venue resources

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Thompson Madrid, by Hyatt
Hotel
Madrid, ES
174
6
2,960 sq. ft.
4,800 sq. ft.
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Thompson Madrid, by Hyatt Frequently Asked Questions

Explore frequently asked questions from the Thompson Madrid, by Hyatt regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Thompson Madrid, by Hyatt's sustainability or social impact goals/strategy.
Plastic bottles are replaced by ultra-filtered glass bottles on a daily basis in the hotel.
Does Thompson Madrid, by Hyatt have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Thompson Madrid, by Hyatt and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Thompson Madrid, by Hyatt's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://about.hyatt.com/en/world-of-care/caring-for-people/Diversity-equity-inclusion.html

Health and Safety

Were practices at Thompson Madrid, by Hyatt developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes : Community of Madrid legislation
Does Thompson Madrid, by Hyatt clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes : everyday
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