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Hotel Neuschloss Otaru





About us
Hotel Neuschloss Otaru is meaning of ‘New castle’ in German and was built by image of castle style in Vienna. Our guest rooms, twin room were western style, and Japanese-western rooms have maturing atmosphere. We have 57 rooms which has private bath. In Summer, you can see the fantastic view of sun set from West-side room. From East-side room, you can see the sunrise and night scene.
Venue Details
Amenities
Facilities
- Onsite gift shop
- Onsite restaurant
- Wheelchair accessible
Transportation
- Train
Facilities
- Onsite gift shop
- Onsite restaurant
- Wheelchair accessible
Transportation
- Train
Guest rooms
Location
Nearby Vendors













Hotel Neuschloss Otaru Frequently Asked Questions
Explore frequently asked questions from the Hotel Neuschloss Otaru regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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