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JOIA Paraíso by Iberostar

Carretera Chetumal - P. Juarez Km 309, Playa del Carmen, Mexico, 77710
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About us

Meticulously designed by the world’s premier artisans and five years in the making, JOIA Paraíso by Iberostar offers such a stunning setting, words simply can’t describe. The property infuses Georgian with Venetian, Greco with Baroque to impressively create a statement of style that is as unique as it is unprecedented. Located a convenient 25 minutes from Cancun International Airport, guests will find a level of sophistication created exclusively for those mature enough to appreciate it. JOIA Paraíso by Iberostar is part of the magnificent Playa Paraiso complex offering full access to 4 additional resorts. The hotel features 310 suites: • 120 Oceanfront Grand Suites • 180 Grand suites with garden or ocean view • 10 secluded Villa Suites • 2 Presidential Suites The Convention Center at Iberostar Playa Paraiso Resort offers more than 15,000 square feet of meeting space and eight break-out rooms to meet the needs of all types of gatherings.

Venue Details

ChainIberostar Hotels
BrandIberostar Hotels
Built2007
Renovated2024
Total meeting space38,164 sq. ft.
Guest Rooms310
Venue typeHotel

Industry Ratings

AAA
Northstar

Awards

Industry awards
AAA-4 Diamonds Trip Advisor Voted #1 in the world. 2024 Prevue Visionary Award Best Caribbean/Mexico Golf & Spa Resort 2011 Number One All-Inclusive in the World 2019 Golden Apple Award - Apple Vacations 2018 Golden Apple Award - Apple Vacations 2018 Quality Assurance Award - Delta Vacations

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Jan 01 - Apr 19
Shoulder season
Apr 20 - Jun 04
Low season
Sep 01 - Dec 15

Meeting rooms

Total meeting space
38,164 sq. ft.
Largest room
4,685 sq. ft.
Space (private)
Available
Meeting rooms
15
Second largest room
2,475 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available

Menus

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Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
E-Shape
Hollow square
4,685 sq. ft.
131 x 111 sq. ft.
22 ft.
1500
-
1100
1500
1500
1000
1100
1000
--
1,600 sq. ft.
115 x 45 sq. ft.
22 ft.
500
-
300
500
500
350
-
500
--
2,475 sq. ft.
75 x 33 sq. ft.
22 ft.
200
-
150
200
200
150
-
150
--
1,188 sq. ft.
36 x 33 sq. ft.
22 ft.
100
34
90
100
100
60
-
90
-
34
1,188 sq. ft.
36 x 33 sq. ft.
22 ft.
100
34
90
100
100
60
-
90
-
34
2,475 sq. ft.
75 x 33 sq. ft.
22 ft.
200
60
150
200
200
150
-
150
--
1,548 sq. ft.
36 x 43 sq. ft.
-
120
32
100
120
120
80
-
120
32
-
1,548 sq. ft.
36 x 43 sq. ft.
-
120
32
100
120
120
80
-
120
32
-
624 sq. ft.
39 x 16 sq. ft.
-
50
-
40
-
50
32
25
---

Guest rooms

Total guest rooms
310
Suites
310

Location

Getting Here

Distance from airport 23 mi
Parking in the area
Complimentary parking

Local Attractions

Xcaret Park
Park
31 kms
Visit website
Chichén Itzá
Park
3 hrs
Visit website
Arrecife Puerto Morelos National Park
Park
10 mins
In front of Arrecife Puerto Morelos National Park
Visit website
Cancun International Airport
Airport
25 mins
Taxis & transfers available
Visit website
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Additional Information

Additional details

All Inclusive Package: Guests Staying at JOIA Paraíso by Iberostar will enjoy the following: -Cool towel & welcome drink upon arrival -Butler and concierge service -In-room fully stocked mini-bar with a selection of sodas, water, juices, beer and premium alcohol. Mini-bar is refreshed daily and personalized if required. -In-room Satellite TV with music and movie stations -Pillow menus -Slippers, bathrobes and fine amenities in all Grand Suites -Complimentary in-suite internet -Unlimited five-star ala carte and buffet dining in all restaurants for breakfast, lunch, dinner. Our restaurants are listed below. -Themed buffets at pool or on beach - 24-hour room service for breakfast, lunch, dinner and snacks -Unlimited Premium and domestic alcoholic beverages -Pool and beach waiter service -Fitness center with planned classes -Complimentary Round of Golf at Iberostar Golf Course -Access to Full service spa on property -Access to Full service spa within the complex -Activities pool, quiet pool, swim-up pool bar -Daily planned activities; dance classes, wine tasting, -Live Nightly musical entertainment -Access to entire Iberostar Paraiso complex including Iberostar Del Mar, Beach, Lindo and Maya properties Fee for services and treatments.

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JOIA Paraíso by Iberostar Frequently Asked Questions

Explore frequently asked questions from the JOIA Paraíso by Iberostar regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated JOIA Paraíso by Iberostar's sustainability or social impact goals/strategy.
No response.
Does JOIA Paraíso by Iberostar have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is JOIA Paraíso by Iberostar and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to JOIA Paraíso by Iberostar's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at JOIA Paraíso by Iberostar developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does JOIA Paraíso by Iberostar clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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