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Occidental at Xcaret Destination

Carretera Federal Chetumal - Puerto, Playa del Carmen, Mexico, 77710
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Venue Details

ChainBarceló Hotel Group
BrandOccidental Hotels & Resorts
Built2002
Renovated2016
Total meeting space12,643 sq. ft.
Guest Rooms765
Venue typeHotel

Industry Ratings

Northstar

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)

Facilities

  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
Green Globe Certification
Sustainability level: Certified Gold

Certification body:Green Globe Certification

Issued: 6/19/2026 Expires: 1/29/2027

Meeting rooms

Total meeting space
12,643 sq. ft.
Largest room
10,992 sq. ft.
Space (private)
Available
Meeting rooms
12
Second largest room
3,682 sq. ft.
Exhibit space
11,000 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Standing capacity
1,290
Seating capacity
1,140
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Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Xcaret 1
1,681 sq. ft.
-
23 ft.
200
50
60
200
176
112
Xcaret 2
1,958 sq. ft.
-
23 ft.
230
50
110
230
208
140
Xcaret 3
1,582 sq. ft.
-
23 ft.
100
40
50
100
100
80
Xcaret 4
2,148 sq. ft.
-
23 ft.
250
70
130
250
220
150
Xcaret 5
1,958 sq. ft.
-
23 ft.
230
50
110
230
208
140
Xcaret 6
1,681 sq. ft.
-
23 ft.
200
50
60
200
176
112
Xcaret 1+2
3,646 sq. ft.
-
23 ft.
430
100
170
430
380
250
Xcaret 3+4
3,682 sq. ft.
-
23 ft.
430
100
170
430
380
250
Xcaret 5+6
3,646 sq. ft.
-
23 ft.
430
100
170
430
380
250

Guest rooms

Total guest rooms
765
Suites
78
Tax rate
10%

Location

Getting Here

Distance from airport 39.46 mi
Parking in the area
Complimentary parking
Valet parking
Bus parking

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Additional Information

Cancellation Policy

Attrition: 90-61 Days prior to arrival: 30% without penalty, 1 ngt charge per rooms above attrition percentage; 60-31 Days prior to arrival: 20% without penalty, 1 ngt chare per room above attrition percentage; 30 Days or less prior to arrival: 10% without penalty, full payment per room above the attrition percentage. Cancellation:90-61 Days prior to arrival: Advance Deposit; 60-31 Days prior to arrival: 2 ngts penalty per person; 30 Days or less prior to arrival: Full payment

Additional details

**** Unlimited Xcaret Xperience (UXX)**** Occidental at Xcaret Destination is located adjacent to the eco-archeological natural wonder Xcaret Park. This magnificent resort features the Occidental Unlimited Xcaret Xperience (UXX) package specially designed for its guests. This packages offers unlimited access to the Xcaret park during the stay ($). Guests with reservations for the UXX package will enjoy over 40 exhibits and attractions at the world renowned eco-archaeological Xcaret Park. Enjoy unique moments of fun in the comfort of an all-inclusive resort while you immerse yourselves in the culture and traditions of Mexico. Certifications ****H CERTIFICATE**** Issued by the Ministry of Health and the Ministry of Tourism, the H Certificate is awarded to hotels and restaurants with the highest levels of food safety and hygienic practices. ****Green Globe Certificate **** The Green Globe International Standard for Sustainable Tourism has been developed over decades of research and development. It is the original Standard that all tourism eco-labels are based on. So if you want to do the very best for the planet, you need to meet the very best Standard there is for sustainable tourism. Occidental at Xcaret Destination is certified by Green Globe as a Hotel & Resort, for its contribution to tourism's sustainable development. ****Private cove and a unique, natural setting**** Lush gardens surround the resort, which also features 5 swimming pools and a bay where you can relax and sunbathe as you enjoy the magnificent landscape.

Weblinks

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765
12
10,992 sq. ft.
12,643 sq. ft.
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Occidental at Xcaret Destination Frequently Asked Questions

Explore frequently asked questions from the Occidental at Xcaret Destination regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Occidental at Xcaret Destination's sustainability or social impact goals/strategy.
No response.
Does Occidental at Xcaret Destination have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Occidental at Xcaret Destination and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Occidental at Xcaret Destination's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Occidental at Xcaret Destination developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Occidental at Xcaret Destination clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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