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The Custom House

Poole Quay, Poole, England, BH15 1HP
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About us

The Custom House is located in Poole, England and flaunts itself as a picturesque Georgian building with a regal sweeping staircase set amidst the serenity of Poole quay and the adjacent harbor side. Set on three floors, each with their own unique dining styles, there is something to suit everyone. We offer a choice of two rooms for your wedding both of which are tastefully decorated with splendid views of Poole Harbor and Sandbanks. Our main restaurant “Maison” is an excellent choice for receptions catering for up to 70 guests dining during the day, and will accommodate 150 guests in the evening for buffets or entertainment. The “Attic” restaurant, on the top floor, is an intimate venue catering for up to 30 guests.

Venue Details

Total meeting space-
Guest Rooms-
Standing capacity150
Seating capacity-
Built1756
Renovated-
Venue typeSpecial event venues

Amenities

Facilities
  • Onsite restaurant
Alcohol and catering
  • Alcohol allowed
  • Onsite catering

Meeting rooms

Largest room
1 sq. ft.
Meeting rooms
2
Second largest room
1 sq. ft.
Standing capacity
150
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Meeting space

Name
Room size
Maximum capacity
Maison
1 sq. ft.
-
150
Attic
1 sq. ft.
-
30

Location

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The Custom House Frequently Asked Questions

Explore frequently asked questions from the The Custom House regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated The Custom House's sustainability or social impact goals/strategy.
No response.
Does The Custom House have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is The Custom House and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to The Custom House's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at The Custom House developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does The Custom House clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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