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El Dorado Casitas Royale
Cancun – Tulum Highway Km 45 Playa del Carmen, Quintana Roo, Mexico
Venue Details
ChainIndependent / Other
BrandIndependent
Built-
Renovated-
Total meeting space-
Guest Rooms203
Venue typeHotel
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
Facilities
- All inclusive
- Free airport shuttle
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
Business services
- AV capabilities
- Business center
Recreational activities
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Transportation
- Airport shuttle
- Taxi
Equipment
- Dance floor
- Staging area
AV capabilities
- AV equipment
- High speed internet
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
Facilities
- All inclusive
- Free airport shuttle
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
Meeting rooms
Meeting rooms
3
Meeting rooms
Meeting rooms
3
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Guest rooms
Total guest rooms
203
Total guest rooms
203
Location
Getting Here
Distance from airport
19.26 mi
Distance from airport 19.26 mi
Parking in the area
Parking in the area
Complimentary parking
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Our flexible venue includes a breezy open-air rooftop with ocean views, a lively second-floor terrace, and a stylish indoor dining room. From intimate dinners to full restaurant buyouts (up to 330 guests), we offer both versatility and atmosphere. Paired with our in-house catering, personalized service, and entertainment coordination, planners can expect a seamless and elevated experience from start to finish.
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Indoor and outdoor venue spaces across three levels
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Professional AV and sound setup
On-site coordination and vendor support
Private dining and VIP layout options
High-speed Wi-Fi throughout the venue
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Venue
Venue Type
Location
Venue Rating
Guest Rooms
Meeting Rooms
Largest Room
Meeting Space
Current venue
El Dorado Casitas Royale
Hotel
Quintana Roo, MX
-
203
3
-
-
El Dorado Casitas Royale Frequently Asked Questions
Explore frequently asked questions from the El Dorado Casitas Royale regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated El Dorado Casitas Royale's sustainability or social impact goals/strategy.
No response.
Does El Dorado Casitas Royale have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is El Dorado Casitas Royale and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to El Dorado Casitas Royale's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.
Health and Safety
Were practices at El Dorado Casitas Royale developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does El Dorado Casitas Royale clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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