Mandarin Oriental, Doha

Please explain, if applicable, the carbon offsetting options you offer to corporations.

We are introducing an option for our guest to book a rate that includes an amount that will go to international organization fighting carbon footprint

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

Mrs. Anastasia Papaspyridi <apapaspyridi@mohg.com>

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, Mandarin Oriental, Doha has taken significant steps to reduce single-use plastics throughout the hotel. As part of the Mandarin Oriental Hotel Group’s global sustainability initiative, Naturally Better, we have successfully eliminated nearly all single-use plastic items across our operations. This includes the removal of plastic straws, stirrers, and cotton buds, which have been replaced with environmentally friendly alternatives. Straws are now provided only upon request for guests who may require them for accessibility purposes. In addition, we have introduced a range of eco-friendly amenities and sustainable packaging solutions in our guest rooms and dining outlets. These actions are part of our commitment to reducing waste and protecting the environment, in line with our Green Key and GSTC sustainability certifications. Through these efforts, Mandarin Oriental, Doha continues to strive for excellence in responsible hospitality and environmental stewardship.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Yes, Solar photovoltaic and hot water systems. Condensation and Storm water collection

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Please include a link to your public report on community impact if applicable.

https://www.mandarinoriental.com/our-company/sustainability?clearcache

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

We are proud to share that Mandarin Oriental, Doha has prioritised diversity, equity and inclusion across our operations, aligned with the wider Mandarin Oriental Hotel Group’s values of creating a workplace and guest environment where everyone feels valued, respected and empowered. Some key points include: We maintain a workforce representing more than 100 different nationalities reflecting our global guest demographic and reinforcing our commitment to inclusion, cultural diversity and cross‑cultural collaboration. Mandarin Oriental Photos We adhere to global accessibility standards in our facilities, including provisions for guests and colleagues with disabilities, ensuring that public areas, guest rooms, lifts, bathrooms and pools meet universal design / accessible design requirements. We support our colleagues through training, awareness‑raising, and volunteerism: each team member is granted an annual paid day off for volunteering, supporting social impact initiatives in our community. Our hotel aligns with internationally recognised sustainability and responsibility certifications (such as Global Sustainable Tourism Council certification and Green Key certification) which include criteria around social responsibility, workforce welfare and inclusive operations thereby validating our DE&I efforts as part of holistic responsible business practice. Additional comments and ongoing commitments: We are committed to continuously improving our DE&I policies, reviewing workforce composition, recruitment practices, career‑development support and inclusive workplace culture. We regularly audit our guest‑facing and colleague‑facing services to ensure accessibility and inclusivity, seeking feedback and making adjustments to enhance the experience for all. We believe that diversity and inclusion are not standalone initiatives but integral to how we operate sustainably, responsibly and with respect for people, place and culture. We remain open to collaborating with external certification and accreditation bodies specifically focused on DE&I (alongside our environmental certifications) so that we can benchmark ourselves, track progress and publicly report our performance.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

From events: Mrs. Najat Nahal : nnahal@mohg.com Ms.Latifa Darraz : Ldarraz@mohg.com From Rooms : Azainalabedin@mohg.com