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TERRANOVA
San Jose Province San Rafael de Escazu, San Jose, Costa Rica, 15821000
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Venue Details
Hotels-
Convention center-
Guest Rooms-
Guest rooms at 1 hotel-
Special event venues-
Average room rate-
Occupancy rate-
Restaurants-
Daily food cost-
Tax rate-
Venue typeDMC
Location
Getting Here
Distance from airport
16 mi from Juan Santamaria International Airport
Distance from Juan Santamaria International Airport airport 16 mi
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TERRANOVA Frequently Asked Questions
Explore frequently asked questions from the TERRANOVA regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated TERRANOVA's sustainability or social impact goals/strategy.
No response.
Does TERRANOVA have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is TERRANOVA and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to TERRANOVA's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.
Health and Safety
Were practices at TERRANOVA developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does TERRANOVA clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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