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JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261
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About us

JW Marriott Hotel Surabaya offers the facilities and operational flexibility to successfully cater for corporate meeting groups, conferences, private gathering, weddings and other special occasions. The Royal Ballroom with its expansive pre-function area can accommodate up to 1400 guests theater style or for cocktail reception and up to 600 guests for banquets dinner. There are a further 10 meeting rooms of varying sizes to meet any requirement. The hotel features 407 elegantly appointed guest rooms including executive floor rooms & suites as well as full service apartments.

Venue Details

ChainMarriott Bonvoy
BrandJW Marriott
Built1996
Renovated2016
Total meeting space39,579 sq. ft.
Guest Rooms407
Venue typeHotel

Industry Ratings

Indonesian Tourism Business Certification
AAA
National Hospitality Certification
Northstar
Perhimpunan Hotel dan Restoran Indonesia (PHRI)
Sertifikasi Usaha Pariwisata Indonesia

Amenities

Room features and guest services

  • Concierge services
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (urban)
  • Voicemail box

Facilities

  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service

Business services

  • AV capabilities
  • Business center
  • Video conference
  • VIP services

Meeting rooms

Total meeting space
39,578.9 sq. ft.
Largest room
16,641.0 sq. ft.
Meeting rooms
9
Second largest room
12,141.7 sq. ft.
Exhibit space
11,840.3 sq. ft.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Theater
Classroom
Boardroom
The Royal Ballroom
12,141.7 sq. ft.
78.7 x 154.2 sq. ft.
23.0 ft.
1326
384
600
1326
660
360
Ballroom A
3,875.0 sq. ft.
78.7 x 49.2 sq. ft.
23.0 ft.
411
132
180
411
192
120
Ballroom B
4,391.7 sq. ft.
78.7 x 55.8 sq. ft.
23.0 ft.
448
132
200
448
198
120
Ballroom C
3,875.0 sq. ft.
78.7 x 49.2 sq. ft.
23.0 ft.
411
132
180
411
192
120
Banda Room
613.5 sq. ft.
29.5 x 23.0 sq. ft.
9.8 ft.
30
15
20
30
18
15
Celebes Room
731.9 sq. ft.
36.1 x 23.0 sq. ft.
9.8 ft.
30
15
20
30
18
15
Java Room
1,259.4 sq. ft.
59.1 x 23.0 sq. ft.
9.8 ft.
85
39
50
85
39
26
Flores Room
699.7 sq. ft.
36.1 x 23.0 sq. ft.
9.8 ft.
30
15
20
30
18
15
Nusantara Ballroom
3,993.4 sq. ft.
72.2 x 55.8 sq. ft.
9.8 ft.
410
46
180
410
189
180

Guest rooms

Total guest rooms
407
Suites
98
Tax rate
21%

Location

Getting Here

Distance from airport 21.75 mi
Parking in the area
Complimentary parking
Valet parking
( IDR 50,000.00/day )

Local Attractions

Pasar Genteng

Jl. Slamet No.12 Genteng
Surabaya, ID 60275
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Ampel Mosque and The Tomb of Sunan Ampel

Jl. Nyamplungan, Ampel
Surabaya, ID 60151
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Wonorejo Mangrove Tourism

Jl. Raya Wonorejo No.1 Wonorejo
Surabaya, ID 60296
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Kya Kya Market

Jl. Kembang Jepun, Bongkaran
Surabaya, ID 60161
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Surabaya North Quay

Perak Utara, Kec. Pabean Cantian
Surabaya, ID 60165
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Additional Information

Cancellation Policy

24 Hours

Additional details

- Walking distance to the biggest Surabaya shopping center, convention center, and attractions - Located in the heart of Surabaya City Center - 2.7 km or 10 minutes drive to Gubeng Railway Station - 19 km or 39 minutes drive to Juanda International Airport - Experience local food straight surround the area

Weblinks

JW Marriott Hotel Surabaya Frequently Asked Questions

Explore frequently asked questions from the JW Marriott Hotel Surabaya regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated JW Marriott Hotel Surabaya's sustainability or social impact goals/strategy.
Please visit Marriott.com/Serve360 for Marriott International's sustainability & social impact strategy and 2025 goals information.
Does JW Marriott Hotel Surabaya have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Cooking Oil,Universal Waste Recycling (batteries, light bulbs, paint)

Diversity and Inclusion

For US hotels only, is JW Marriott Hotel Surabaya and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to JW Marriott Hotel Surabaya's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.marriott.com/diversity/diversity-and-inclusion.mi

Health and Safety

Were practices at JW Marriott Hotel Surabaya developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations. 
Does JW Marriott Hotel Surabaya clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations. 
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