The Westin Surabaya

Pakuwon Mall, Jalan Puncak Indah Lontar Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216
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Venue Details

ChainMarriott Bonvoy
BrandWestin
Built2017
Renovated-
Total meeting space52,689 sq. ft.
Guest Rooms204
Venue typeHotel

Industry Ratings

Indonesian Tourism Business Certification
Perhimpunan Hotel dan Restoran Indonesia (PHRI)
Sertifikasi Usaha Pariwisata Indonesia

Amenities

Room features and guest services

  • Concierge services
  • Laundry service
  • Luggage storage
  • Room service
  • View (ocean or water)
  • View (urban)
  • Voicemail box

Facilities

  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Meeting rooms

Total meeting space
52,689.4 sq. ft.
Largest room
38,125.8 sq. ft.
Space (private)
Available
Meeting rooms
24
Second largest room
12,873.6 sq. ft.
Exhibit space
11,840.3 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Theater
Classroom
The Grand Ballroom
38,125.8 sq. ft.
252.6 x 150.9 sq. ft.
32.8 ft.
4320
306
2310
4320
1386
Ballroom 1
12,378.5 sq. ft.
150.9 x 82.0 sq. ft.
32.8 ft.
1440
102
770
1440
462
Ballroom 2
12,873.6 sq. ft.
150.9 x 85.3 sq. ft.
32.8 ft.
1440
102
770
1440
462
Ballroom 3
4,488.6 sq. ft.
82.0 x 55.8 sq. ft.
32.8 ft.
520
80
200
520
180
Ballroom 3A
4,327.1 sq. ft.
82.0 x 52.5 sq. ft.
32.8 ft.
520
80
200
520
180
Ballroom 3B
4,327.1 sq. ft.
82.0 x 52.5 sq. ft.
32.8 ft.
520
80
200
520
180
Ballroom 3C
4,036.5 sq. ft.
82.0 x 49.2 sq. ft.
32.8 ft.
324
174
180
324
162
Board Room 1
549.0 sq. ft.
16.4 x 32.8 sq. ft.
12.1 ft.-----
Board Room 2
376.7 sq. ft.
23.0 x 16.4 sq. ft.
12.1 ft.-----

Meeting room floor plans

Ballroom 2
Ballroom 3
VIP Room 1
Ballroom 3B
Ballroom 1
VIP Room 2

Guest rooms

Total guest rooms
204
Double (2 beds)
68
Suites
18

Location

Getting Here

Distance from airport 14.98 mi
Parking in the area
Paid parking
( IDR 10,000.00/day )
Valet parking
( IDR 50,000.00/day )
Bus parking

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Additional Information

Cancellation Policy

24 Hours

Additional details

1. The Westin Surabaya Grand Ballroom and Convention Center boasting 9,300 square meters, holds a marvelous capacity of 5,000 guests for cocktail receptions and 2500 guests for round table, banquet set-up 2. Features 12 smaller meeting rooms for more intimate gatherings, equipped with the latest audio-visual technology, a large LCD screen with drop-down projectors, a 65-inch TV, high-speed internet and built-in centralized speakers, which can accommodate 70 to 80 standing guests 3. Tastefully designed to offer a versatile and flexible layout using Skyfold Technology partitions 4. Available to transforms into six separate function rooms, each accommodating up to 1,000 standing guests for a reception party 5. Large lobby and a foyer hall, multi-functional facility grants more space for special events such as exhibitions, trade fairs, product launches, International conferences and more 6. The soon to be open Westin Surabaya, combined with attached Four Points by Sheraton Surabaya, Pakuwon Indah offers limitless possibilities with 502 room inventory.

The Westin Surabaya Frequently Asked Questions

Explore frequently asked questions from the The Westin Surabaya regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated The Westin Surabaya's sustainability or social impact goals/strategy.
Please visit Marriott.com/Serve360 for Marriott International's sustainability & social impact strategy and 2025 goals information.
Does The Westin Surabaya have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Paper,Newspaper,Cardboard,Mixed,Aluminum,Other Metals,Plastic,Glass,Cooking Oil,Food Packaging,Landscape Waste

Diversity and Inclusion

For US hotels only, is The Westin Surabaya and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to The Westin Surabaya's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.marriott.com/diversity/diversity-and-inclusion.mi

Health and Safety

Were practices at The Westin Surabaya developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations. 
Does The Westin Surabaya clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations. 
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