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About us
The splendid Shangri-La Tokyo is a luxury hotel, with a convenient location adjacent to Tokyo Station. Guests will experience Shangri-La’s unique brand of hospitality and service, as well as the very finest facilities and amenities while staying within the comfort and warmth of this luxurious Tokyo hotel. Located in central Tokyo and surrounded by some of the city's most popular shopping areas, Shangri-La Tokyo is one of the quintessential hotels in Tokyo, Japan that is ideal for both business and leisure travellers. The Imperial Palace and the Nihonbashi area are both within 10 minutes' walk, and the hotel is adjacent to Tokyo Station, where direct Shinkansen (Bullet Train) services connect to most areas of Japan. Offering ideal event and meeting venues in Tokyo, Shangri-La Tokyo presents state-of-the-art meeting facilities, and attentive Shangri-La hospitality along with magnificent views of the city from its functions spaces located exclusively on 27th floor.
Venue Details
Industry Ratings
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Wheelchair accessible
- AV capabilities
- Business center
- VIP services
- Health club
- Indoor pool
- Spa or salon
- Whirlpool
- Airport shuttle
- Bus
- Subway
- Taxi
- Train
- Loading dock
- Piano
- Portable heaters
- Portable walls
- Staging area
- AV equipment
- High speed internet
- Onsite AV staff
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Wheelchair accessible
Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | Hollow square | Perimeter seating | Talk show | T-Shape |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Shangri-La Ballroom | 3,939.6 sq. ft. 60.0 x 65.3 sq. ft. | 19.0 ft. | 300 | 60 | 200 | 250 | 273 | 162 | 60 | 100 | 75 | 250 | 200 | 60 |
Ballroom Foyer | 1,388.5 sq. ft. 21.3 x 65.3 sq. ft. | 11.2 ft. | 80 | 40 | 50 | 80 | 80 | - | 40 | 40 | 40 | 50 | - | - |
Conway I | 850.3 sq. ft. 33.5 x 25.3 sq. ft. | 10.8 ft. | 50 | 24 | 40 | 50 | 60 | 36 | 30 | 30 | 24 | 30 | 40 | 30 |
Conway II & III | 1,980.6 sq. ft. 33.5 x 59.1 sq. ft. | 10.8 ft. | 90 | 27 | 90 | - | 70 | 80 | - | - | 36 | - | - | - |
Conway II | 592.0 sq. ft. 33.5 x 17.7 sq. ft. | 10.8 ft. | 40 | 20 | 20 | 30 | 36 | 24 | 20 | 20 | 20 | 20 | 15 | 15 |
Conway III | 1,388.5 sq. ft. 33.5 x 41.3 sq. ft. | 10.8 ft. | 80 | 30 | 60 | 60 | 80 | 63 | 40 | 30 | 30 | 40 | 40 | 30 |
The Pavilion | 1,356.3 sq. ft. 37.4 x 36.4 sq. ft. | 10.8 ft. | 70 | 24 | 70 | 70 | 40 | 40 | 40 | 50 | 30 | 40 | - | - |
Crystal Gallery | 1,517.7 sq. ft. 48.9 x 31.2 sq. ft. | - | - | - | - | - | - | - | - | - | - | - | - | - |
Private Room | 484.4 sq. ft. 18.0 x 26.2 sq. ft. | 10.7 ft. | 24 | 21 | 20 | 20 | 24 | 18 | 18 | 14 | 18 | - | - | - |
Guest rooms
Location
Getting Here
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Shangri-La Tokyo Frequently Asked Questions
Explore frequently asked questions from the Shangri-La Tokyo regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
N/A
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Don.lau@shangri-la.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, https://sitecore-cd.shangri-la.com/-/media/Project/Shangri-La-Group/OurStory/Files/Community-And-Social-Impact/Sustainability-Reports/2020_SustainabilityReport.pdf
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
https://sitecore-cd.shangri-la.com/-/media/Project/Shangri-La-Group/OurStory/Files/Community-And-Social-Impact/Sustainability-Reports/2020_SustainabilityReport.pdf
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
N/A
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
Don.lau@shangri-la.com
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