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Crystalbrook Riley

137 Esplanade Cairns, Tropical North Queensland, Australia, 4870
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About us

Crystalbrook Riley promises a fresh approach to hospitality. With a personality of its own, Riley is a sophisticated character with a playful outlook on life. Guests can expect understated elegance, contemporary design and a splash of fun. Residing in a prime location on the iconic Cairns waterfront boardwalk, Riley features 311 stylish rooms and suites and meeting space for up to 360 people. There are also signature spaces to mingle, relax, work and play. Add to this a 1,000 sqm lagoon swimming pool and man-made beach, Eléme Day Spa, a 24-hour fitness centre and you’re on your way to a truly great stay. Riley is passionate about responsible luxury, which means no plastic straws, water bottles or guest-room key cards, innovative use of technology to reduce paper, large-pump amenities bottles featuring indigenous Australian ingredients and locally sourced produce from within a three-hour drive of the hotel.

Venue Details

ChainCrystalbrook collection
BrandCrystalbrook collection
Built2018
Renovated2018
Total meeting space6,318 sq. ft.
Guest Rooms311
Venue typeHotel

Awards

Industry awards
Winner - 2020 World Luxury Hotel Awards 'Luxury c Resort Australia' Winner - Trip Advisor '2020 Traveller's Choice' Winner - 2020 Spice Hot 100 Hotels and Venues 'Best Sustainable Hotel' Winner - Matador Network '25 Most Spctacular Hotels In The World: 2020' Winner - 2020 Global 100 ' WorldLuxury Resort of the Year' Winner - M&A Today Global Awards 'World Luxury Resort ofthe Year 2020' Winner - 2020 HM Awards 'Best Upper-Upscale Hotel' Finalist - 2020 HM Awards 'Best Resort' Finalist - 2020 HM Awards 'Tech Hotel' FInalist - 2020 HM Awards 'Best Hotel Bar' Finalist - 2020 HM Awards 'Best Hotel Restaurant' Winner- 2019 Queensland Hotel Association 'Best Marketed Hotel' Winner - 2019 Queensland Hotel Association 'Best Environmental Practice' Winner - 2019 World Luxury Hotel Awards 'Best Luxury New Resort in Australia and Oceania' Winner - 2019 Global Luxury Hotel and Spa Awards 'Excellence in Luxury Accommodation - Cairns' Winner - 2019 HM Awards 'Best Environmental Program' Hihgly Commended - 2019 HM Awards 'Best Regional Property' Finalist- 2019 HM Awards 'Best Luxury Hotel' Fnalist- 2019 HM Awards 'Best Resort' Finlist 2019 HM Awards 'Best New Hotel' Finalist - 2019 HM Awards 'Best Hotel Day Spa' Finalist - 2019 HM Awards 'Best Technology Hotel' Finalist - 2019 HM Awards 'Best Hotel Bar' Finalist - 2019 HM Awards 'Best Marketing Campaign' Finalist - 2019 HM Awards 'Communications Associate' Finalist- 2019 HM Awards 'Hotel Chef' Finalist - 2019 Travel Weekly Awards 'Marketing Campaign of the Year'

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (ocean or water)
  • View (urban)
  • Voicemail box
Facilities
  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
EarthCheck Certified
Sustainability level: Certified Silver

Certification body: EarthCheck

Issued: 3/13/2025 Expires: 3/13/2026

Meeting rooms

Total meeting space
6,318 sq. ft.
Largest room
3,875.0 sq. ft.
Space (private)
Available
Meeting rooms
9
Second largest room
2,099.0 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
Zone 1
1,453.1 sq. ft.
39.4 x 36.1 sq. ft.
9.8 ft.
150
40
120
150
110
50
30
80
Zone 2
1,345.5 sq. ft.
29.5 x 45.9 sq. ft.
9.8 ft.
140
30
90
140
100
50
30
60
Zone 3
1,076.4 sq. ft.
29.5 x 36.1 sq. ft.
9.8 ft.
115
25
70
115
90
40
30
50
Zone 1 - 3
3,875.0 sq. ft.
29.5 x 118.1 sq. ft.
9.8 ft.
420
100
280
420
300
130
85
180
Zone 4
753.5 sq. ft.
32.8 x 26.2 sq. ft.
9.8 ft.
80
20
50
80
55
20
20
32
Zone 5
753.5 sq. ft.
32.8 x 26.2 sq. ft.
9.8 ft.
80
20
50
80
55
20
20
32
Zone 6
592.0 sq. ft.
32.8 x 19.7 sq. ft.
9.8 ft.
60
12
35
60
47
18
15
24
Zone 4 - 6
2,099.0 sq. ft.
32.8 x 72.2 sq. ft.
9.8 ft.
220
45
130
220
157
70
50
96

Guest rooms

Total guest rooms
311

Location

Getting Here

Distance from airport 3.36 mi
Parking in the area
Paid parking
( A$15.00/day )
Valet parking
( A$22.00/day )
Street parking
Bus parking

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Great Barrier Reef
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Additional Information

Additional details

Winner - 2020 World Luxury Hotel Awards 'Luxury Resort Australia' Winner - Trip Advisor '2020 Traveller's Choice' Winner - 2020 Spice Hot 100 Hotels and Venues 'Best Sustainable Hotel' Winner - Matador Network '25 Most Spctacular Hotels In The World: 2020' Winner - 2020 Global 100 ' WorldLuxury Resort of the Year' Winner - M&A Today Global Awards 'World Luxury Resort ofthe Year 2020' Winner - 2020 HM Awards 'Best Upper-Upscale Hotel' Finalist - 2020 HM Awards 'Best Resort' Finalist - 2020 HM Awards 'Tech Hotel' FInalist - 2020 HM Awards 'Best Hotel Bar' Finalist - 2020 HM Awards 'Best Hotel Restaurant'

Crystalbrook Riley Frequently Asked Questions

Explore frequently asked questions from the Crystalbrook Riley regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Crystalbrook Riley's sustainability or social impact goals/strategy.
No response.
Does Crystalbrook Riley have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Crystalbrook Riley and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Crystalbrook Riley's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Crystalbrook Riley developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Crystalbrook Riley clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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