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Crystalbrook Riley

137 Esplanade Cairns, Tropical North Queensland, Australia, 4870
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About us

Live in the moment and indulge in the little luxuries. Leave your worries at check-in and stake your claim by the pool. Welcome to the great escape - stay a while. Residing in a prime location at the northern end of the iconic Cairns waterfront boardwalk, Crystalbrook Riley features 311 stylish rooms and suites, most with spacious balconies. There are also signature spaces to mingle, relax, work and play. Add to this a lagoon swimming pool spanning over 1,000 square metres with a private manmade beach, a day spa and a 24-hour fitness centre and you’re on your way to a truly great stay. When it comes to restaurants and bars, Crystalbrook Riley thinks differently. You’ll find engaging, social, vibrant spaces and a passion for innovation – all day, every day. Enjoy a tropical cocktail and a freshly made salad poolside, or head to the theatrical Paper Crane for zingy Asian-fusion style dishes or the perfect succulent steak. For sweeping views and an atmosphere not to be missed, head to Rocco. Perfect for balmy nights, Rocco is perched 42 metres above sea level and offers share style food inspired by the Middle-East along with a stellar Champagne menu, second to none. If a pina colada and lounging by the coast is more your vibe, then head to vibrant rum and seafood bar, Calypso Club, to embrace a spirit that is equal parts playful and bright as it is elegant and charming. Crystalbrook Riley offers a diverse range of modern, versatile meeting zones, all with natural light. Each zone offers a flexible range of set-ups accommodating events for up to 400 people. Oh, and the Wi-Fi is fast and free – obviously! #ResponsibleLuxury At Crystalbrook Collection Hotels and Resorts we aspire to protect the environment and create sustainable experiences that enhance, rather than compromise the guest experience. We enjoy modern living through attitude, design, technology and a passion for a better world – or what we call #ResponsibleLuxury. Because the little things make a big difference.

Venue Details

ChainCrystalbrook collection
BrandCrystalbrook collection
Built2018
Renovated2018
Total meeting space5,920 sq. ft.
Guest Rooms311
Venue typeHotel

Awards

Industry awards
Winner - 2020 World Luxury Hotel Awards 'Luxury c Resort Australia' Winner - Trip Advisor '2020 Traveller's Choice' Winner - 2020 Spice Hot 100 Hotels and Venues 'Best Sustainable Hotel' Winner - Matador Network '25 Most Spctacular Hotels In The World: 2020' Winner - 2020 Global 100 ' WorldLuxury Resort of the Year' Winner - M&A Today Global Awards 'World Luxury Resort ofthe Year 2020' Winner - 2020 HM Awards 'Best Upper-Upscale Hotel' Finalist - 2020 HM Awards 'Best Resort' Finalist - 2020 HM Awards 'Tech Hotel' FInalist - 2020 HM Awards 'Best Hotel Bar' Finalist - 2020 HM Awards 'Best Hotel Restaurant' Winner- 2019 Queensland Hotel Association 'Best Marketed Hotel' Winner - 2019 Queensland Hotel Association 'Best Environmental Practice' Winner - 2019 World Luxury Hotel Awards 'Best Luxury New Resort in Australia and Oceania' Winner - 2019 Global Luxury Hotel and Spa Awards 'Excellence in Luxury Accommodation - Cairns' Winner - 2019 HM Awards 'Best Environmental Program' Hihgly Commended - 2019 HM Awards 'Best Regional Property' Finalist- 2019 HM Awards 'Best Luxury Hotel' Fnalist- 2019 HM Awards 'Best Resort' Finlist 2019 HM Awards 'Best New Hotel' Finalist - 2019 HM Awards 'Best Hotel Day Spa' Finalist - 2019 HM Awards 'Best Technology Hotel' Finalist - 2019 HM Awards 'Best Hotel Bar' Finalist - 2019 HM Awards 'Best Marketing Campaign' Finalist - 2019 HM Awards 'Communications Associate' Finalist- 2019 HM Awards 'Hotel Chef' Finalist - 2019 Travel Weekly Awards 'Marketing Campaign of the Year'

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (mountain)
  • View (ocean or water)
  • View (urban)
  • Voicemail box

Facilities

  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
EarthCheck Certified
Sustainability level: Certified Gold

Certification body:EarthCheck

Issued: 3/23/2026 Expires: 3/23/2027

Meeting rooms

Total meeting space
5,920.2 sq. ft.
Largest room
3,875.0 sq. ft.
Space (private)
Available
Meeting rooms
9
Second largest room
2,099.0 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
Zone 1
1,453.1 sq. ft.
39.4 x 36.1 sq. ft.
9.8 ft.
150
40
120
150
110
50
30
80
Zone 2
1,345.5 sq. ft.
29.5 x 45.9 sq. ft.
9.8 ft.
140
30
90
140
100
50
30
60
Zone 3
1,076.4 sq. ft.
29.5 x 36.1 sq. ft.
9.8 ft.
115
25
70
115
90
40
30
50
Zone 1 - 3
3,875.0 sq. ft.
29.5 x 118.1 sq. ft.
9.8 ft.
420
100
280
420
300
130
85
180
Zone 4
753.5 sq. ft.
32.8 x 26.2 sq. ft.
9.8 ft.
80
20
50
80
55
20
20
32
Zone 5
753.5 sq. ft.
32.8 x 26.2 sq. ft.
9.8 ft.
80
20
50
80
55
20
20
32
Zone 6
592.0 sq. ft.
32.8 x 19.7 sq. ft.
9.8 ft.
60
12
35
60
47
18
15
24
Zone 4 - 6
2,099.0 sq. ft.
32.8 x 72.2 sq. ft.
9.8 ft.
220
45
130
220
157
70
50
96

Guest rooms

Total guest rooms
311
Suites
7

Location

Getting Here

Distance from airport 3.36 mi
Parking in the area
Paid parking
( A$20.00/day )
Street parking
Bus parking

Local Attractions

Reef Unlimited

Reef Unlimited

Recreation
2 kms
Reef Unlimited offers unforgettable Cairns and Port Douglas tours, showcasing the best of Australia’s tropical backyard! Experience Great Barrier Reef adventures, from island day trips & outer reef tours to skydiving & ziplining in the Daintree Rainforest.
1 Spence Street
Cairns, QLD_AUS, AU 4870
Visit website
Rainforestation Nature Park

Rainforestation Nature Park

Recreation
36 kms
With wildlife, Indigenous culture and rainforest, Rainforestation Nature Park offers a range of Cairns group activities and team building options. A visit to Rainforestation Nature Park is a rewarding, informative and entertaining “hands-on” educational experience for groups of all ages and nationalities. As well as offering fun Cairns group activities, Rainforestation promotes awareness and appreciation for Australian Culture, Wildlife and our stunning local rainforests. Tour duration and itineraries can be designed to suit individual requirements and menu options are available on request at our restaurant facilities which has a maximum capacity of 500 pax.
1030 Kennedy Hwy
Kuranda, QLD_AUS, AU 4881
Visit website

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Additional Information

Additional details

Winner - 2020 World Luxury Hotel Awards 'Luxury Resort Australia' Winner - Trip Advisor '2020 Traveller's Choice' Winner - 2020 Spice Hot 100 Hotels and Venues 'Best Sustainable Hotel' Winner - Matador Network '25 Most Spctacular Hotels In The World: 2020' Winner - 2020 Global 100 ' WorldLuxury Resort of the Year' Winner - M&A Today Global Awards 'World Luxury Resort ofthe Year 2020' Winner - 2020 HM Awards 'Best Upper-Upscale Hotel' Finalist - 2020 HM Awards 'Best Resort' Finalist - 2020 HM Awards 'Tech Hotel' FInalist - 2020 HM Awards 'Best Hotel Bar' Finalist - 2020 HM Awards 'Best Hotel Restaurant'

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Crystalbrook Riley image
Current venue
Crystalbrook Riley
Hotel
Tropical North Queensland, AU
-
311
9
3,875 sq. ft.
5,920 sq. ft.
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Luxury hotel
Washington, US
237
8
1,800 sq. ft.
7,201 sq. ft.
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Luxury hotel
Washington, US
220
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4,100 sq. ft.
12,000 sq. ft.

Crystalbrook Riley Frequently Asked Questions

Explore frequently asked questions from the Crystalbrook Riley regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Crystalbrook Riley's sustainability or social impact goals/strategy.
No response.
Does Crystalbrook Riley have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Crystalbrook Riley and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Crystalbrook Riley's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Crystalbrook Riley developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Crystalbrook Riley clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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