Hand Picked Woodlands Park Hotel

Cancellation Policy

6. CANCELLATION OR CHANGES MADE BY THE CLIENT i. If the Client needs to cancel the booking, the Client must tell the Hotel by telephone and confirm in writing as soon as possible. ii. If the Client cancels, or reduces facilities or minimum numbers as stated in these Terms & Conditions, the Client must pay the Hotel cancellation charges as follows: a) cancellations 181 days or more before Event Start Date - no charge b) cancellations 180 - 91 days before Event Start Date - 25% c) cancellations 90 - 61 days before Event Start Date - 50% d) cancellations 60 - 31 days before Event Start Date - 70% e) cancellations 30 - 8 days before Events Start Date - 85% f) cancellations less than 7 days before Event Start Date - 100% iii. The Hotel will try to re-hire the event facilities that the Client has cancelled. If the Hotel is able to re-hire these facilities, it will deduct any revenue received from the cancellation charges payable by the Client. iv. Any postponement of confirmed business will be considered as a cancellation. 7. CANCELLATION BY THE HOTEL i. The Hotel may cancel bookings under the following circumstances: a) if the Hotel or any part of it is closed due to circumstances outside its control b) if the Client becomes insolvent or enters into liquidation or receivership c) if the Client is more than 14 days in arrears with any payment due to the Hotel d) to avoid a breach of these conditions e) if the booking might prejudice the reputation of or cause damage to the Hotel ii. In the event of a) the Hotel will, and in the event of b), c), d) or e) the Hotel may at its discretion, refund any advance payment made but will have no further liability to the Client.