Hyatt Zilara Riviera Maya, Adults All-Inclusive

取消政策

In the event that the Client/Group or Groups terminates this Agreement other than as may be expressly permitted herein, the Client/Group shall pay within 30 days of notice of cancellation, in lieu of any other amounts due hereunder or otherwise in respect of this Agreement, liquidated damages determined as follows: •180 days or more, prior to the scheduled group arrival date, no liquidated damages will be assessed. •179 - 122 days: Complete cancellation will result in a One-night charge per person reserved per group. •121- 61 days: Complete cancellation will result in a two-night charge per person reserved per group. •60 days prior to group arrival date: Complete cancellation will result in Total charge for the entire stay per group. Client reserves the right of cancellation without liability if the group cannot meet because of significant physical changes in the hotel caused by new construction or extensive renovation, fire damage or labor strikes. The Hotel shall make its best efforts to sell all canceled rooms but shall not be bound to do so. In the event that the Hotel is able to resell canceled rooms, the Hotel is successful in reselling canceled rooms, no liquidated damages will be assessed for those rooms.

Additional details

The friendly layout and intimacy of our resort allow us to tailor and personalize each group experience, making it the perfect place for groups who want to interact closely and spend quality time together without wasting time on transfers or dealing with large distances. Instead, all areas are conveniently close by. Every detail of our resort is designed to evoke a feeling of comfort, belonging, and pure bliss. We are thrilled to present you with a personalized proposal tailored to your group's specific needs. Take advantage of our applicable promotions designed to create memorable experiences and events for you!

場地資源

• World of Care Highlights