About us
Journey to one of Mexico’s best-kept secrets where tranquil waters meet contemporary luxury in Bahía de Zihuatanejo, located near Ixtapa. Once a secluded fishing village, our Playa La Ropa beachfront resort feels a world away from bustling Zihuatanejo Centro and fulfills your whims and sense of adventure. From parasailing and jet-skiing to alfresco spa treatments and wedding vows under coconut palms, Thompson Zihuatanejo offers a sophisticated, picturesque beach resort that’s yours to discover
Venue Details
Industry Ratings
Awards
Amenities
- Concierge services
- Internet access
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Onsite catering
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Wheelchair accessible
- VIP services
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Airport shuttle
- Taxi
- Concierge services
- Internet access
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Onsite catering
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Wheelchair accessible
- VIP services
Need dates
Priority windows that venues prefer for hosting events
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Meeting space
Name | Room size |
|---|---|
732 sq. ft. - | |
250 sq. ft. - | |
7,007 sq. ft. - | |
1,600 sq. ft. - | |
5,600 sq. ft. - | |
312 sq. ft. - |
Guest rooms
Location
Getting Here
Local Attractions
Affiliated organizations (1)
Additional Information
Facility Restrictions
Non-Smoking Rooms Outside Catering Not Allowed
Safety Information
Cancellation Policy
Reservations have to be cancelled at least 72 hours prior to the arrival date to avoid a cancellation penalty.
Additional details
Rooms and Suites Striking a balance between old world and new, using mid-century design and traditional Mexican aesthetic—each of our 56 day-lit Zihuatanejo hotel rooms and suites frames a garden, lagoon or ocean view. Brass details, Oaxacan clay light fixtures, and contemporary Mexican artwork enhance your surroundings, while plush bedding and rainfall showers complete the Ixtapa experience. Resort Fee To enhance your stay, a daily guest amenity fee of 10% not tax inclusive (subject to change) will apply to each room of your stay at Thompson Zihuatanejo to provide you with the following services: Complimentary Wi-Fi Complimentary Bottled Water (2 per day) Mosquitoes repellent provided upon request In-Room Nespresso machine Local and domestic phone calls Chef’s flavored water of the day and iced-cold popsicles served pool side Complimentary 24-hour Fitness Center Tennis Facilities Group Yoga classes (2 per week) Group Zumba classes (2 per week) Group Pilates classes (2 per week) Group Tennis classes (2 per week) Kayaks and Paddle Boards upon request
Thompson Zihuatanejo Frequently Asked Questions
Explore frequently asked questions from the Thompson Zihuatanejo regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please contact your Hyatt corporate account manager to discuss opportunities at the corporate level.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
jessica.schultz@hyatt.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Equipment configured to accommodate physical distance, capacity limits in place and frequent cleaning of all equipment
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Frequent disinfecting of all equipment
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Changed and disinfected after each check out
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Tables and chairs are appropriately distanced
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
https://about.hyatt.com/en/world-of-care/policies-statements-reporting.html
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Not minoirity owned
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
tyronne.stoudemire@hyatt.com
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