Registering for an event and need assistance?
Please contact the event planner directly. Cvent does not manage our clients' events.
Please review the FAQs below for additional information. You will need to contact the event planner for specific questions and additional assistance.
There are many ways that planners may share their contact information with you. Every event is different, but some common methods are:
Cvent is robust and customisable software—no two events are alike! Depending on the event, you may be asked for contact information, need to answer survey questions, register additional people, purchase tickets, create your own agenda, and request travel. You will need to access the registration site to begin the process. Watch this short video or view the steps to learn more.
It's up to the planner if you can change the details of your registration on your own, and modifications may be restricted after a certain date. If you do not see the option to modify your registration, contact the planner of the event for more information. Watch this short video or view the steps to learn more.
When you finish a registration in Cvent, you will see your confirmation page with registration details and your unique confirmation number. Be sure to note your confirmation number. You will need it to access your registration details again. We also recommend saving or printing this page for your records. Contact the planner or click here to learn more.
It’s up to the planner if you can cancel your registration for their event, and cancellations may be restricted after a certain date. If you do not see the option to cancel your registration, contact the planner of the event for more information. Click here to learn more.
If you are not able to finish a registration, please try again later or contact the planner of the event to assist you. We recommend having the following information ready when you contact the planner: