Browse our catalog of training courses

Learn how to use Cvent tools and best practices to create awesome experiences. 

For event planners and marketers

Getting Started - Simple Events 
Learn how to use the Cvent event management platform for creating simple events like an internal appreciation week, small meetings program, and more. This learning plan covers event set-up and registration, attendee management, event reporting, and getting started with surveys.
1 hour 45 min

Attendee Hub® 
Learn how to build immersive, interactive virtual events from directly within the Cvent platform.
2 hour | 2 CMP credits

Getting Started - Annual Event / Conference / Summit 
Learn to use Cvent for planning large-scale events like conferences, symposiums, user meetings, and sales kick-offs. This covers event set-up, registration, speaker resource center, exhibitor management, abstract management, appointments, travel, OnArrival Premium, attendee management & event reporting.
2 hours 30 min

Venue Sourcing 
Learn Cvent Supplier Network, create group requests, review responses, generate reports, confirm venue business, and connect clients to hotel partner information.
2 hours 30 min

For hospitality professionals

 

Maximize your CSN Venue Profile to Actively Sourcing Planners

Learn how to capitalize your CSN venue’s online presence to create winning proposals and increase your RPF conversion rates

2 hours | Live and on demand

 

 

Hybrid Events for Venues Training Course

This three-part training course is designed to ensure your venue is hybrid-ready. Learn the fundamentals of hybrid events, how to market your CSN venue to fit planners’ expectations and design your event space with safety in mind.

1 hour | On demand

For Agency Partners

Third-party planners and event organizers

Training Plans for Product Users  
Learn about the Cvent products most relevant to your job role and function with our tailored training plans.
CMP Credits Available / Course length ranges from 15-30 min

Training Plans for Sales/Marketing 
Become more effective at selling by learning how to position, demo, and sell Cvent solutions.
Course length ranges from 15-30 min

Product Tutorials  
Uplevel your skills with product-specific training including new releases and advanced tutorials.
Course length ranges from 15-30 min

Industry Insights  
Stay up to date on the latest trends, initiatives, and insights within the event industry.
Course length ranges from 15-30 min

Event Marketing & Management

Plan and Promote
In-person, Virtual, and Hybrid event registration; websites; and marketing tools

Event Creation
Create a detailed website that your attendees can use to register for your events.
2 hours | 2 CMP credits

Attendee Management
Learn the different ways to manage your list of invitees and registrants.
1 hour | 1 CMP credit

 

 

Event Communication
Learn the different ways to promote events and drive registrations.
1 hour | 1 CMP credit

Advanced Registration 
Design and customize the registration experience.
1 hour | 1 CMP credit

Hybrid Events 
Use Cvent tools to reach and engage attendees both in person and virtually at the same event. 
4 hours | 4 CMP credits

Event Marketing Strategy 
Learn how to leverage event channels to generate powerful touchpoints and insights to better funnel lead performance.
1 hour | 1 CMP credit

Attendee Engagement
Attendee Hub®, check-in, and mobile apps

Virtual Events 
Execute successful virtual events to build a virtual event using Cvent technology; including hands-on experience.
4 hours | 4 CMP credits

Attendee Hub 
Learn how to build immersive, interactive virtual events from directly within the Cvent platform.
2 hour | 2 CMP credits

Spend and Workflow
Budgeting and compliance tools

Strategic Meetings Management 
Understand the full SMM ecosystem and the process needed to develop, implement, and adopt a program within your organization.
4 hour | 4 CMP credits

Getting Started with Cvent Reports 
Learn how to leverage Cvent’s reporting tool to gain insights into your events data.
60 mins | 1 CMP Credit

Exchange Solutions

Venue SourcingTM
Find the perfect venue for your event

Find Venues & Create RFPs
Learn the Cvent Supplier Network platform and create and send group requests through the online RFP form.
1.5 hours | 1.5 CMP credits

Manage RFP Responses
Review responses, generate comprehensive reports, and confirm venue business.
1.5 hours | 1.5 CMP credits

Share Venue Information
Connect your clients to the information you receive for your hotel partners through Cvent.
1 hour | 1 CMP credit

Corporate Rates
Manage a preferred hotel program like a pro

Cvent Travel (formerly Lanyon Travel)
Learn the tools and insight you need to source bids from hotels, negotiate contracts, and benchmark your corporate travel program.
4 hours

Venue Diagramming 
Design floor plans with ease

Diagramming and Seating (formerly Social Tables®)
Easily lay out your event space and seamlessly manage important attendee details to keep stakeholders on the same page.
2 hours | 2 CEU credits

Room Block Management
Save time, eliminate the back and forth

Passkey for Planners: Intro to Room Block Management
This course has four available sessions to walk you through how to build your event and manage room blocks.
4 hours | 4 CMP credits

Passkey for Planners: Managing Reservations and Inventory
This course has four available sessions to walk you through how to manage reservation and inventory using Passkey.
4 hours | 4 CMP credits

Suppliers and Venues

Group Marketing
Market to tens of thousands of event planners

Maximize your CSN venue profile to actively source planners

Learn how to modify your property’s listing on the Cvent Supplier Network so you can present to your planners in the best light possible.

Training topics include:

  • Understand Cvent platform and our customers
  • Uncover Cvent’s best practices for capturing planner's attention
  • Learn how to edit your Cvent profile and maximize its features

2 hours | Live and on demand

 

Managing your Cvent RFPs & Reports:

During this session, you will learn how to efficiently respond to a Cvent RFP by navigating through the proposal wizard process. We will also cover the following topics:

  • Perform common actions on an RFP
  • Create a winning proposal
  • Get answers to Cvent’s frequently asked questions

2 hours | Live and on demand

Hybrid Events for Venues Training Course

This three-part training course is designed to ensure your venue is hybrid-ready. Learn the fundamentals of hybrid events, how to market your CSN venue to fit planners’ expectations and design your event space with safety in mind.

1 hour | On demand

Optimize your CSN Half & One Diamond Listing 
Efficiently respond to an RFP on the Cvent Supplier Network, thoroughly and faster, by navigating through the proposal wizard process.
1 hour | On demand

Group Sales
Manage your leads to win new business

Maximize Your CSN Business IntelligenceTM Dashboard
Analyze your performance against your competitive set and identify areas of improvement to win future business.
1 hour | On Demand

Managing and Creating Custom Insights
Learn how you can use CSN Business Intelligence's Custom Insights to quickly understand trends and outliers for your venue and your competitive set.  
1 hour | On demand

Monitoring Performance with the Sales Manager Report
Analyze your team's performance at the individual responder and assignee level, build report cards, and evaluate response time.
27 minutes | On demand

Group Operations
Run your events more profitably

Cvent Passkey®: Understanding the Role for Non-licensed Hotels
Designed for hotel users without a Cvent Passkey license. Understand your role when you’re added to a citywide event.
1 hour | Live

Hybrid Events for Venues Training Course

This three-part training course is designed to ensure your venue is hybrid-ready. Learn the fundamentals of hybrid events, how to market your CSN venue to fit planners’ expectations and design your event space with safety in mind.

1 hour | On demand

Deliver Safer Meeting Experiences with Cvent Event Diagramming

Learn in this five-part training course how to design your event space layout to match what planners want and current safety guidelines require.

  • Training topics include:
  • Homepage overview
  • Basics of diagramming
  • Health and safety
  • Sharing and collaborating
  • Interactive floor plans

2hours | On demand

Cvent Passkey®: Understanding the Role for Non-licensed Planners

Created for planners who are being added to an event created by a hotel, this will help you understand your role in Passkey.

1 hour | Live

Transient
Attract more business travelers

Licensed Hotel Users

By the end of this training you will be able to: 

  • Utilize the Help Portal 

  • Recall the process to update your property profile 

  • Recall the process to submit a bid using the RFP wizard 

  • Reply to a negotiation request 

  • Generate standard reports  

1 hour | On demand

Local Accounts
Learn the basics about Local Accounts: How to search and create a Local Account and complete and submit a bid.
1 hour | On demand

RFP Administrators

By the end of this training you will be able to build your knowledge on the  

  • Account management home page 

  • Master account list 

  • Assigning roles 

  • Users & account activation 

  • Reviewing & verifying bids. 

1 hour | On demand

Level up your career with industry recognized credentials

Venues and Events International

“[Cvent Academy] has helped event professionals across the industry develop their careers during such a difficult and uncertain time... We look forward to implementing this knowledge and experience in future events.”

Anita Lowe
CEO, Venues and Events International 

“The Cvent Supplier Network Certification course, was a great refresher on how to utilize Cvent tools like managing RFPs, updating your profile, and pulling reports. The entire certification only took about 2.5 hours.”

Kristi Bradley 
Senior Marketing Manager, Marriott International