8 Steps Conference Management

Conference Management Software Overview

A great conference, convention, or trade show doesn't just happen. It takes good management. And the right tools. Cvent has developed an integrated conference management solution that will help you take your most complex events to the next level, so you can grow your business, retain customers, inspire employees, and maximise your ROI.

Extensive Support Structure

Cvent has developed a comprehensive eight-step process for implementing technology at even your largest events. Our Professional Services team will partner with you every step of the way, from understanding your conference goals, to identifying areas of opportunity after the event.

We've got you covered

Registration Management

Use Cvent’s powerful online event registration software to streamline conference registration. Dynamic paths ensure attendees only see the options that matter to them.

Housing Management

Manage attendees’ room bookings, trip itineraries, and roommate requests through Cvent’s accommodation management tool, while integrating with top travel tools.

Onsite Check-in & Badging

Provide attendees with a quick and easy check-in process with Cvent’s onsite check-in tools, which include payment process and on-demand badge printing

Abstract Management

Crowdsource great event content with an efficient Call-for-Papers system. Manage the entire process, from collecting submissions to publishing final selections into an agenda.


Let your event attendees make more connections and foster deeper relationships with other attendees, exhibitors, sponsors, and employees with Cvent’s appointment tool.

Speaker Management

Save time collecting presentation ideas and managing sessions. Provide speakers with a hub where they can submit bios, headshots, and presentations.

Lead Capture

Give your exhibitors and sales teams with tools they need to qualify leads at the point of contact, allowing for more effective follow up and increased ROI. By integrating this data into your CRM, you can easily track and demonstrate the impact of your event.

Session Attendance Tracking

Understand attendee movement and session attendance through badge scanning or RFID technology. Our solutions include access control and signature collection options.

Social Engagement Solutions

Promote and encourage attendee engagement by displaying live social media feeds throughout your conference space.

Sponsor/Exhibitor Management

Track sponsor and exhibitor deliverables and provide access to pertinent information and materials.

Event Mobile Apps

Provide attendees with an intuitive app that delivers smart content and facilitates networking.

Sourcing Venue Space & Hotel Room Blocks

Create, manage, and send all your RFPs, communicate with industry contacts, and gain valuable insight into your meeting spend, all through a centralised system with account-wide reporting.

Cvent works with the systems you already have

With Cvent Integrations you can create a seamless flow of data between Cvent and any of your SaaS solutions. Cvent’s open platform allows you to integrate with any web-based program, including the highlights below.

Minimise time to action on your event leads with seamless data flow to your CRM

Improve your workflow processes and customer engagement simultaneously with connected data, automatic updates, tasks, rule assignments, and much more.

Create campaigns that accelerate the sales cycle & build better customer profiles

Accurately capture event activity and attendee behavior in your Marketing Automation System for more targeted campaigns, stronger messaging, and powerful customer insights.

Bring your online meetings and seminars to a new level of event success

Seamless sharing of data between web conferencing platforms and Cvent allows event registrants to easily attend virtual meetings. Alleviate the technical frustrations that can sometimes derail registration and attendance.

Wow your members with dynamic events and synchronised profiles

Authenticate your members for your exclusive events and get a 360-degree view of their attendee journey. Skip the manual processes and improve the data flow in your tech stack.

Make booking accommodation and flights a cohesive part of your attendee management experience

Capture and manage more travel spend while driving compliance to corporate travel policies, reducing travel expenses.

Improve your budgeting by simplifying and automating the event payment process

Capture and track meeting and event spend directly and securely in Cvent for greater visibility and more accurate reporting.

Conference Support Team

Conference Support Team

The Conference Support Team is led by the Senior Manager of Service Delivery. Each client works closely with a Project Manager who helps oversee the entire process to guarantee completion. The team is also made up of Subject Matter Experts who specialise in various fields, such as the Mobile App Specialist, Business Analyst, Technical Engineer, and Lead Management Specialist.

People at event

Onsite Support

To ensure a seamless and positive attendee experience, Cvent’s conference team will support and train your onsite staff, as well as provide, ship, set-up, configure, and test your onsite technology.

  • Onsite registration check-in
  • Badge printers and computers, including RFID printers
  • Lead management scanners
  • Session scanners
  • Mobile app support
  • Agenda printer kiosks
  • Attendance tracking hardware, including RFID tracking
  • Badge stock, badge holders, and any registration materials