Cookies are small files placed on your computer or device by websites (the Cvent “Application”, as defined in our Global Privacy Policy) that you have visited. They are used to support essential functions of the Application, to make the Application work more effectively, and may also provide information to Cvent and your application owner (i.e., your specific event host).
While Cvent does not use Application cookies to collect information for Cvent’s own marketing or advertising purposes, our customers (i.e., your event host, or the application owner) may add cookies or other similar technologies through its Cvent Application with which you interact for their own purposes. For more detail on any additional cookies that may be used by your event host, see your event host’s cookie policy.
On this page, we list and describe all of the cookies and service providers that Cvent may set on your device according to the Cvent Application which you may be engaging with. Therefore, not all listed cookies you see below are necessarily set on your device, and only the cookies listed in connection with the Application you interacted with are used.
Purpose. Our Applications use cookies that serve the following purpose types:
- Strictly necessary (essential). Strictly necessary cookies make our Applications work, they are essential for the Application to perform its basic functions.
- Performance. Also known as “statistics cookies”, and including analytics cookies, performance cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. Their purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
- Functionality. Also known as “preferences” cookies, these cookies allow a website to remember choices you have made in the past, like what language you prefer. They are used to enhance the user experience of the website and are non-essential to their use, but without these cookies, certain functionality may become unavailable.
- Marketing. These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and almost always of third-party provenance.
THE COOKIES WE USE
Event Registration
| Object Name | Description | Purpose | Session/ Persistent | Module/Area | Domain Scope | Duration | Provenance | |
_dd_s
| Monitoring performance of the application
| Strictly Necessary
| Session
| Attendee Site
| .cvent.com
| 15 minutes | 3rd Party
| |
eventguestside-service-session
| Authentication and retention of session data
| Strictly Necessary
| Session
| Attendee Site
| web.cvent.com
| Session
| 1st Party
| |
registration-<eventId>
| Support multi tabs and coming back to completed registration
| Strictly Necessary
| Persistent
| Attendee Site
| web.cvent.com
| 1st Party
| ||
| The cookies listed in the table immediately below can be used by Cvent customers on their event website and registration process. They will be dropped only if the feature to which they correspond has been enabled on the event website by the customer. If the corresponding feature is not enabled for the event, the cookie will not be dropped when visitors access the site. | ||||||||
guest_id
| Twitter drops on our site to track Twitter integration and sharing | Marketing | Persistent
| Attendee Site - Share Widget | .twitter.com | 3 months | 3rd Party | |
personalization_id
| Twitter drops on our site to track Twitter integration and sharing | Marketing | Persistent | Attendee Site - Share Widget | .twitter.com | 3 months | 3rd Party | |
tfw_exp
| Twitter drops on our site to track Twitter integration and sharing | Marketing | Persistent | Attendee Site - Share Widget | .twitter.com | 2 weeks | 3rd Party | |
_ga
| Google Analytics | Statistics | Persistent | Attendee Site - Google Analytics | .cvent.com | 730 days | 3rd Party | |
| _ga_<container-id> | Google Analytics | Statistics | Persistent | Attendee Site - Google Analytics | .cvent.com | 730 days | 3rd Party | |
_gat
| Google Analytics | Statistics | Persistent | Attendee Site - Google Analytics | .cvent.com | 1 minute | 3rd Party | |
_gid
| Google Analytics | Statistics | Persistent | Attendee Site - Google Analytics | .cvent.com | 1 day | 3rd Party | |
_pinterest_cm
| Integration with Pinterest | Marketing | Persistent | Attendee Site - Social Media Feed Widget | .pinterest.com | 4 months | 3rd Party | |
lang
| Integration with Twitter | Preference | Session | Attendee Site - Social Media Feed Widget | cdn.syndication.twimg.com | Session | 3rd Party | |
metrics_token
| Integration with Twitter | Preference | Persistent | Attendee Site - Social Media Feed Widget | .syndication.twitter.com | 1 month | 3rd Party | |
sharePromptFor <confirmationNumber>
| Track if we've prompted users to share on social media | Preference | Persistent | Attendee Site | web.cvent.com | n/a | 1st Party | |
Attendee Hub
| Object Name | Description | Purpose | Session/ Persistent | Module/Area | Domain Scope | Duration | Provenance |
| engage-auth | Bearer token from successful login from atttendee-login-web. Used to authenticate all calls | Strictly necessary | Persistent | Attendee-Experience-Web | <web-env>.cvent.com | 24 hours | First Party |
| Environment | Used in lower regions to add to api calls to direct to the correct service environment | Strictly necessary | Session | Attendee-Experience-Web | <web-env>.cvent.com | until session expires | First Party |
| is-automation-account | The cookie is set by automation tests so Attendee Hub is aware the requests are from automation tests. Currently this is only used to set a flag in Datadog attributes so that we can exclude automation tests data from the SLIs | Statistics | Session | attendee-experience-web | <web-env>.cvent.com | Session | First Party |
| is-synthetic-account | The cookie is set by Datadog synthetics to identify the tests run by synthetics. | Statistics | Session | attendee-experience-web | <web-env>.cvent.com | Session | First Party |
| AttendeeLoginOAuthToken | OAuth token which provides ability for attendee to jump between apps (AH, Flex, Appointments, SRC) without having to log in again. It is part of the OAuth specification | Strictly necessary | Persistent | Attendee-Login-Web Attendee-Experience-Web | .cvent.com | 12 Hours | First Party |
| authorizationId | Id necessary to complete login process for the event in question | Strictly necessary | Persistent | Attendee-Login-Web | <web-env>.cvent.com | 24 hours | First Party |
| state_${eventId} | Encodes login information to be consumed later in the login process. (Contains various fields used throughout the login process) | Strictly necessary | Persistent (until login process is complete) | Attendee-Login-Web Attendee-Experience-Web | <web-env>.cvent.com | 24 hours | First Party |
| codeVerifier_${eventId} | Encodes login information to be consumed later in the login process. | Strictly Necessary | Persistent (until login process is complete) | Attendee-Login-Web Attendee-Experience-Web | <web-env>.cvent.com | 24 hours | First Party |
rl_user_id | Stores the user ID set via the identify API. This cookie will only be available if someone logged in as a planner then went to login into AH. Regular attendee WILL NOT have this cookie set
| Statistics | Persistent | attendee-experience-web | .cvent.com | 1 year | Third Party |
| rl_trait | Stores the user traits object set via the identify API. Similar to rl_user_id, this cookie will only be available if someone logged in as a planner then went to login into AH | Statistics | Persistent | attendee-experience-web | .cvent.com |
1 year | Third Party |
| rl_anonymous_id | Stores the anonymous ID. By default, it would be the auto-generated unique ID by SDK for each visitor.
| Statistics | Persistent | attendee-experience-web | .cvent.com |
1 year | Third Party |
| rl_page_init_referrer | Stores the initial referrer of the page when a user visits a site for the first time
| Statistics | Persistent | attendee-experience-web | .cvent.com |
1 year | Third Party |
| rl_session | Stores the session information (e.g. session id) if session tracking is enabled.
| Statistics | Persistent | attendee-experience-web | .cvent.com |
1 year | Third Party |
| _ dd _ s | Datadog analytics | Statistics | Persistent | Attendee-Login-Web Attendee-Experience-Web | .cvent.com | 15 minutes | Third Party |
| cvt_cookielocale | Language preference detection
| Strictly Necessary | Persistent | attendee-login-web | <web-env>.cvent.com | 1 year | First Party |
Access Portal
| Object Name | Description | Purpose | Session/ Persistent | Module/Area | Domain Scope | Duration | Provenance |
| 'portals2-bearerToken-' + portalId | Sets the user as logged in by persisting the access token | Strictly necessary | Persistent | Access Portals Guest Side | client custom domain / .cvent.com | 60 minutes | First Party |
| redirectPageId | Routing to deeplink after user logs in | Strictly necessary | Session | Access Portals Guest Side | client custom domain / .cvent.com | Session | First Party |
| redirectContentId | Routing to deeplink after user logs in | Strictly necessary | Session | Access Portals Guest Side | client custom domain / .cvent.com | Session | First Party |
| redirectActionId | Routing to deeplink after user logs in | Strictly necessary | Session | Access Portals Guest Side | client custom domain / .cvent.com | Session | First Party |
| redirectContentSubpath | Routing to deeplink after user logs in | Strictly necessary | Session | Access Portals Guest Side | client custom domain / .cvent.com | Session | First Party |
| 'locale_' + portalId | Remembers Users language choice, for loading portal in selected language | Preference | Persistent | Access Portals Guest Side | client custom domain / .cvent.com | 1 year | First Party |
| 'CVT.SG.CSRF' | CSRF token to be sent as header to requests | Strictly necessary | Persistent | Access Portals | client custom domain / .cvent.com | N/A | First Party |
Exhibitor Portal
| Object Name | Description | Purpose | Session/ Persistent | Module/Area | Domain Scope | Duration | Provenance |
| mp_<id>_mixpanel | Mixpanel Analytics | Strictly necessary | Session | Exhibitor Portal | .cvent.com | 1 year | Third-Party |
| intercom-device-id-<id> intercom-id-<id> intercom-session-<id> | Used for user mapping in Intercom | Strictly necessary | Persistent | Exhibitor Portal | .cvent.com | 9 months | Third-Party |
| _dd_s | Monitoring performance of the application | Strictly necessary | Session | Exhibitor Portal | .cvent.com | 1 year | Third-Party |
| rl_anonymous_id rl_page_init_referrer rl_page_init_referring_domain rl_session | Ruddestack Analytics | Strictly necessary | Persistent | Exhibitor Portal | .cvent.com | 1 year | Third-Party |
| __stripe_mid __stripe_sid | Used by Stripe to map user through the payments flow for licence/badgekit purchases. | Strictly necessary | Persistent | Exhibitor Portal | .cvent.com | 1 year | Third-Party |