Few channels propel businesses – and relationships - forward like meetings and events. For organizations, they build brands, deepen connections, and drive revenue. For hotels and venues, they’re often a cornerstone of profitability.
But pulling off a great event is hard work for both the organizer and the venue hosting it. Behind every memorable experience are hundreds of moving parts, from the big-picture vision down to the tiniest logistical detail. It requires executing countless tasks, precise coordination, and tight collaboration between organizers and venues. And while doing this for a single event is hard enough, doing it across a full event program, with dozens or even hundreds of events a year, is a whole different level of complexity.
At Cvent, we know this all too well. It’s why we started the company: to make it easier to connect marketers, planners, and hotels to deliver great event experiences. After three-plus decades of experience and working with a global community of event planners and hospitality professionals, we‘ve learned a thing or two about helping planners and hotels get their jobs done.
So when that kind of hands-on experience and deep domain expertise meets a once-in-a-generation technology like AI, things can get really exciting.
And that’s how CventIQ was born.
Introducing CventIQTM
CventIQTM isn’t just another AI feature. It’s a collection of powerful intelligence capabilities embedded across the Cvent platform. CventIQ brings together unmatched industry expertise, proprietary insights and analytics, a smart platform, and intelligent infrastructure with powerful AI capabilities. It's built by event and hospitality professionals for event and hospitality professionals, helping marketers, event planners, and hospitality professionals move faster and smarter, collaborate better, and deliver more engaging, high-return experiences. So, while the industry buzzes about the promise of AI, CventIQ delivers on it, backed by the real-world experience of the event community that helped shape it.
More than just smart—it’s experienced
The machine learning models powering CventIQ don’t start from scratch. They’re trained on what actually works in the real world—how planners respond to RFPs, how attendees navigate experiences, and how marketers drive registration and engagement. That foundation gives CventIQ a critical edge: it’s intelligent, but also deeply intuitive.
So unlike AI solutions that re-package internet-available data, five things make CventIQ different:
- Unmatched Industry Expertise: Our more than thirty years of event management and hospitality experience, best practices, and lessons learned from across the event ecosystem guide everything we do.
- Proprietary insights and analytics: Our solutions are powered by insights that put best practices, improved workflows, and prescriptive and predictive next steps in your hands every day.
- Smart platform: As the world’s most adopted event and hospitality platform, our solutions are uniquely tuned to connect all your data together. The more events and programs you add, the richer the data gets. The richer the data, the more insights.
- Intelligent Infrastructure: Our modern engineering approach, critical monitoring, and other intelligence-based practices bring innovation to you faster, all while helping ensure your entire event operations run smoothly, reliably, and securely.
- Powerful AI capabilities. As the power of AI and machine learning is incorporated into all of these elements, the benefits to our customers grow exponentially.
Delivering practical benefits – today
We know what you’re thinking—"Great, another AI thing." But CventIQ isn’t about flashy interfaces or gimmicks. It quietly powers the tools you already trust, making your workflow feel more like working with a great assistant than fiddling with a robot. It’s automating time-consuming tasks, introducing new levels of personalization, unlocking new insights, and removing the friction from the back and forth between Planners and Hoteliers.
So whether you’re planning, hosting, or attending an event, you will feel the power of CventIQ. Here are a few real-world of how CventIQ helps:
Event planners & marketers:
- Instant Session Insights: Instantly analyze audience comments to understand sentiment and gain insight into speaker performance, session content engagement, session logistics, and more.
- AI-Driven Content Creation: Automatically generate compelling, on-brand content for emails, speaker bios, and event pages to streamline and scale event marketing efforts.
- Personalization at Scale: Deliver personalized session and networking suggestions to attendees, enhancing engagement and overall satisfaction.
Hospitality professionals
- Simplified and Accelerated Prospecting: Streamline outreach with curated planner lists,personalized emails, and attract planners with immersive AI-powered 3D room layouts.
- Faster Responses to Drive Conversion: Accelerate request-for-proposal (RFP) response times with AI-generated proposals, RFP insights, and response assistants.
- Seamless Event Execution: Use intelligent tools, such as smart rooming lists and AI-generated event diagrams, to efficiently manage group business and bring plans to life with precision.
Event Attendees
- Personalized Event Dashboards: Direct access to a personalized event dashboard that organizes every touchpoint, including registration, agenda, contacts, CMP credits, and on-demand content, ensures each attendee has a clear view of their unique event journey at a glance.
- Effortless Session Snapshots: Real-time AI transcripts and slide captures empower attendees to effortlessly save and revisit important session content with just one tap, ensuring they capture all essential insights without distraction.
- Efficient Knowledge Transfer: With AI-generated summaries, attendees receive customized highlights and actionable next steps from their event experience, including sessions attended, exhibitor booths visited, and connections made. This makes it easy to share key takeaways and demonstrate the event’s value to colleagues and superiors.
What’s Next?
This is just the beginning. The Cvent Intelligence layer will continue to evolve, with new capabilities rolling out regularly to make your event tech ecosystem even better. Every step of the way, we’ll continue to be guided by making meetings and events, easier, smarter, more collaborative… and decidedly more human.
