The InterContinental Miami begins a new era of group business with Cvent Passkey - and a special focus on planner satisfaction
With more than 100,000 square feet of meeting space and a beautiful waterfront location, the InterContinental Miami is a prime venue for group business. What’s more, the team is laser-focused on providing planners and attendees with the best experience possible.
Unfortunately, there were some problems with the traditional booking links that the InterContinental Miami was using, damaging planner relationships and making reservations difficult for attendees. That’s when they implemented Cvent Passkey, which made the process more convenient for planners, more seamless for attendees, and more efficient for the hotel.