InterContinental London - The O2 has revolutionised its event planning process using Cvent Passkey, offering memorable and convenient experiences to guests and event professionals. With its prime location next to the iconic O2 Arena, the hotel boasts 453 well-appointed rooms and state-of-the-art conference facilities spanning 4,500 square metres. By implementing Cvent Passkey, the hotel has streamlined room block management, improved communication with planners, and enhanced data security. The tool's customisation options and ability to offer additional amenities have resulted in more than £190K in incremental revenue annually. InterContinental London - The O2 now manages over 26,000 room nights through Cvent Passkey each year, significantly improving efficiency and guest satisfaction. To learn more about how InterContinental London - The O2 transformed its event planning process and boosted revenue, download the case study.
CHALLENGE
Complex manual processes, vague communication, and data privacy concerns dominate the standard event planning process
SOLUTION
Accuracy, efficiency, personalisation, and security are easier than ever with Cvent Passkey, designed to help venues and event professionals reach their goals
RESULTS
Managing complex room blocks with ease while improving the guest experience and boosting ADR
