Terms of use: Customer may choose either a monthly or annual subscription to a Plan Tier (each a “Subscription”) or a Free tier of Webinar. New customers may choose to sign up for the standard Webinar Free tier or a usage-based Free Trial that allows Customer to use all Webinar Subscription capabilities for two (2) Webinars only. Customers may upgrade their Plan Tier at any point during the term of the applicable subscription by selecting a different Plan Tier. Once upgraded, a Customer may downgrade its Plan Tier but the downgrade will not be effective until the next billing cycle. If following the current Subscription Customer either fails to renew the Subscription or no longer has an active credit card on file, then Cvent reserves the right to immediately downgrade Customer to the free Plan Tier.