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  1. Case Studies

Fairmont Singapore

Using technology to generate new opportunities and grow in the APAC market

Download Case Study

Awarded as #1 meetings and events hotel in the Asia-Pacific region, by Cvent in their much-anticipated annual Top Meeting Hotels List for Asia Pacific 2023, Fairmont Singapore offers incomparable luxury and service. However, a global presence is something that the hotel aims for. The hotel leverages Cvent tools not only to bring additional attention to the venue but also to drive conversions and keep track of their success. 

Download the full case study to find out how Theo Ocks and his team address today’s challenges, and provide guests with a smooth, customised experience. 

Cvent’s business intelligence and marketing tools are key to our success. With the suite of technology available, it has allowed us to build our presence on the global network and generate significant leads. With its accessible data, we can effectively track shifts in demand, analyse surges to better understand our manpower needs and leverage planner data to generate opportunities, especially in the focus area of growing our presence in Asia. 

Theo Ocks
Commercial General Manager
Fairmont Singapore and Swissôtel The Stamford

Products used:
CSN Advertising
Grow your group business
Cvent Event Management Platform
Explore our complete set of tools
OnArrival
Digitize your in-person attendee check-in, badging, and tracking
Fairmont Singapore, a high-rise building with a blue and white background and a circular logo.

CHALLENGE

Help meetings and event professionals in visualising their event space as per their requirements

SOLUTIONS

Hotels and venues can showcase their properties to planners while demonstrating unique setups as per their individual requirements

RESULTS

Turning planners’ visions into a reality by showcasing them how the event and meeting space would look like during their events

Download case study
A conference room at Hyatt Regency with chairs, a chandelier, and a blue and green carpet.

Hyatt Regency Ludhiana is using Cvent technology to win customer confidence by creating a personalised event diagram.

Read case study
Sheraton Grande Tokyo Bay Hotel with architectural building, lush greenery, and serene ambiance.

Sheraton Grande Tokyo Bay Hotel’s diamond listing on Cvent Supplier Network helped them score more RFP volume, stay in touch with the latest trends in the market and attract more MICE business. Even during the pandemic, the property was able to maintain its position and is on the road to significant recovery of the business. 

Read case study

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