July 25, 2023
By Brittany Estes

Congratulations to the 2023 Cvent Excellence Awards winners! We were excited to celebrate the achievements of these remarkable industry professionals during Cvent CONNECT this year.

Honoring the best in the industry 

The 11th annual Excellence Awards was an event to remember with a three course banquet, incredible entertainment, and incredible surprises.

The hybrid awards ceremony highlighted customers who are driving innovation in the meetings and events industries in new and inspiring ways. Hosted by Cvent executive leaders Brian Ludwig, Stacey Fontenot, and Kevin Carr, the ceremony was filled plenty of memorable moments.

Want to see the ceremony for yourself? You can watch the entire session on-demand in the Attendee Hub now.

The return of our hospitality awards brought the total to 18 different awards for the evening. Check out all of our fantastic winners below and make sure to congratulate this year's finalists as well. In the meantime, please join us in once again congratulating the 2023 Cvent Excellence Awards winners!

2023 Excellence Awards Winners - Event Professionals

Ace of Spaces

Apex Events

Apex Events has managed over a hundred sporting events with Cvent Passkey and embraced Auto Block as early adopters for more than half of their events. They've ultimately streamlined their operations and saved valuable time by using Cvent.

Cvent Superstar 

Olivia Figary, FUSION Performance Group

Olivia has been a passionate Cvent advocate for eight years. She’s hosted more than thirty training sessions with her peers and is actively involved in the Cvent User Experience, Community, and Celebrity programs. Olivia has completed countless trainings and multiple certifications through Cvent Academy, and is proud to be share the power of the Cvent platform with her team.

Hybrid Hotshot


MedAxiom transformed their conference into three hybrid events using the Attendee Hub, Onsite Solutions, and other tools. They drove value for exhibitors with exceptional attendee experiences and hundreds of generated leads, resulting in a remarkable fifty-five percent increase in revenue year-over-year.

Impact Icon

Children’s Defense Fund

The Children's Defense Fund Freedom Schools recently supported over ten thousand children at hundreds of program sites nationwide. These virtual and hybrid experiences used the Attendee Hub, OnArrival, and other solutions to meet their mission goals for educators and advocates so they can make a true difference in the lives of children.

Marketing Mastermind 


PIMCO relies on Cvent as their foundational events platform. They’ve improved efficiencies and the overall client experience through their partnership with the Cvent Consulting team. With over four-hundred successful events,they’ve standardized their event data and increased visibility for sales and marketing managers. Their program is truly reflective of the company’s culture of excellence.

Pivotal Partner


Bishop-McCann works to exceed their clients’ event goals by using the Cvent platform to support data and security requirements, sustainability objectives, and seamless integrations. With nearly a hundred and fifty percent increase in registrations year-over-year, their clients have a dependable single source of truth in Cvent.

Power of the Platform - Single Event

Wolters Kluwer

Wolters Kluwer's international Sales Kickoff hosted hundreds of attendees from across the world, using Premium Surveys, the Mobile Event App, and OnArrival Premium to capture personalized travel details. With over six hundred events tracked in 2023 and a six hundred percent sourcing cost savings using the Cvent Supplier Network, this event highlights the efficiencies they've been able to drive through Cvent.

Power of the Platform - Total Event Program

Astellas Pharma Inc. 

The Astellas Congress and Events team centralized their technology ecosystem during a global restructure by establishing a Strategic Meetings Management Program. This connected event data and processes through a single Cvent instance. They’ve since increased efficiencies, proven cost savings, and improved the overall customer experience for thousands of attendees across hundreds of events. 

The Rookie


Kimley-Horn hosted dozens of events in their first year with Cvent and sourced more than thirty hotels. With nearly eight thousand attendees across their first twelve events, they streamlined their day-to-day with automated solutions like Attendee Hub and the Cvent Supplier Network. They’re excited to engage more than eleven thousand colleagues in the coming months using Cvent.

Virtual Virtuoso

Blue Cross Blue Shield Association

Blue Cross Blue Shield Association has supported over a hundred virtual events with nineteen thousand registrations. They redesigned their program to include audience-specific events and webinars, using the Attendee Hub to power the virtual experience. The response has been incredible and they’re now attracting an entirely new segment of employees.

2023 Excellence Awards Finalists - Hospitality Professionals

Cvent Superstar 

Ori Levy, HEI Hotels

Ori is a trailblazer and driving force behind the adoption of Cvent Passkey at fifteen HEI Hotels and Resorts properties where she led onboarding and training to educate her colleagues on the operational efficiencies and up-selling they can achieve with Cvent. A passionate Cvent advocate, Ori also be found sharing her expertise with the larger Cvent community. No matter the venue – from speaking at the 2023 Cvent Hospitality User Summit to hosting one-on-one discussions with peers in the hospitality industry, Ori is committed to sharing the power of Cvent across her network.

Planners' Choice

Sofitel New York

Sofitel New York showcases its flexibility space and provides seamless collaboration and the highest level of service to planners using Cvent solutions. Planners can expect accurate and professional presentations of the hotels’ spaces and capabilities across Sofitel New York’s CSN advertising, Smart Custom Proposal responses, and event diagrams. With a forty-seven percent increase in RFP volume, one hundred-and- seventy-four new planners sourcing this year, and seventy-three unique event diagrams, Sofitel New York is leveraging technology to capture planners’ attention.

The Block Buster

Sonesta International Hotels

Sonesta International Hotels uses Cvent Instant Book to help planners find available meeting space throughout the Sonesta brand and book it instantly through the Sonesta website and Cvent Supplier Network. In combination with using Cvent Passkey to simplify room block management, Sonesta delivered an impressive one hundred-and-nine percent increase in events created in Passkey year-over-year.

The Business Intelligencer

IHG Hotels & Resorts

IHG Hotels and Resorts is driving strategic business decisions and maximizing revenue with data and insights from the Cvent Group Competitive Set Dashboard. Using real-time performance analytics and competitive market data, IHG developed an optimization strategy that has delivered a fifty-two percent increase in RFP volume, a fifteen percent increase in events created, and a four percent increase in market share.

The Clever Collaborator 

The Ritz-Carlton Bachelor Gulch

The Ritz-Carlton Bachelor Gulch uses Cvent Event Diagraming for all sales leads, group business, and active event planning. After increasing 360-degree virtual capabilities and achieving a one hundred percent RFP response rate, the Ritz-Carlton Bachelor Gulch events team has continuously surpassed budget expectations. Clients are confident that the resort meets their meeting and events needs even when they cannot complete in-person site visits thanks to the updated CSN 3D Event Spaces. 

The Group Game Changer

Mohonk Mountain House

With a four-Diamond Listing, Cvent Email Newsletter placements, and Cvent Audience Network ads, Mohonk Mountain Resort uses CSN Advertising to maximize the resort’s exposure to planners in their market. Combined with the resort’s impressive ninety-nine percent response rate and less than four-hour response time, Mohonk’s digital marketing strategy is a proven success. Last year, over fifty percent of planners sourcing with Mohonk were new to the resort.

The Hometown Hero

Los Angeles Tourism & Convention Board

Leveraging Cvent Supplier Network promotional capabilities and CSN Business Intelligence competitive and performance data, the Los Angeles Tourism and Convention Board has refined their proactive marketing efforts to increase prospecting and optimize conversions. The results are impressive: a forty-nine percent year-over-year increase in RFP volume and a sixty percent RFP awarded rate.

Want to be an Excellence Awards Winner? 

Don't miss your chance to be recognized during next year's award ceremony at Cvent CONNECT. Check out more information about the Cvent Excellence Awards and make sure to submit when the 2024 submissions open later this year. 

Please reach out to excellenceawards@cvent.com with any questions.

Brittany Estes Headshot

Brittany Estes

After completing graduate school at Vanderbilt University, I spent over a decade writing in the nonprofit, education, and creative fields.

In my free time, I enjoy rummaging through old book shops for a rare find, travelling, and learning photography. 

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