How Cvent earns trust
Every commitment on this page is backed by independent validation, documented proof, and real accountability.
Built to perform
99.97% uptime.* Active-active redundancy resolves most issues before you even see them.
- Public Service Level Agreements and real-time status at status.cvent.com
- Post-incident Root Cause Analysis shared with impacted customers
- 24/7 automated monitoring and incident response
Audited. Embedded. Year-round.
Our security programs are independently audited and embedded into how we build and operate.
- ISO 27001 + ISO 27701 certified
- SOC 1 & 2 Type II attested
- PCI DSS Level 1 │ CSA STAR │ TX-RAMP
Your data exists to serve you
We never sell your data or your attendees' data. Every piece of information on our platform exists to serve you.
- GDPR (EU & UK) and CCPA compliant
- APEC CBPR & PRP certified
- EU-U.S. & Swiss-U.S. Data Privacy Framework
AI that's yours to control
CventIQ™ pairs event intelligence with clear controls, secure infrastructure, and transparent AI practices and documentation.
- Your data is never used to train external models.
- All AI features can be turned on or off by feature.
- Vetted LLM partners only
We prioritize honesty. Always.
We communicate openly about product decisions, changes, and incidents. Honesty under pressure is how trust compounds.
- Real-time platform status here
- Plain-language incident communication and post-mortems
- Regular roadmap reviews with customers
Inclusive events are better events
We test products against global accessibility standards — not because we have to, but because every attendee deserves to participate fully.
- Independently audited for WCAG accessibility across core products
- Platform of choice for the National Federation of the Blind
- 18 unique Voluntary Product Accessibility Templates (VPATs)
Investing in you
25+ years of industry expertise. Aggressive R&D. And real humans who follow you through every stage of your journey.
Everything your security team needs
“Cvent is a massive company with a lot of resources that they have put into security and privacy. They’ve already done all the legwork and we can feel confident that the data we are storing in Cvent systems are secure and meet all our regulatory requirements.”
Jeremy Dyken, Director of IT and Application Development
Frequently asked questions
Yes. Cvent has a comprehensive Information Security Policy and maintains over 30+ different policies and procedures covering multiple areas such as Security Awareness & Training, Encryption Management, Disaster Recovery, Business Continuity, Change Management, Password Policy, Security Logging and more. All policies and procedures can be found on our Trust Center.
Yes. Cvent encrypts all customer data in-transit via TLS v1.2 encryption and at-rest via AES-256 encryption. In addition, Cvent offers field-level encryption for any field designed to contain potentially sensitive information, such as Date of Birth, Social Security Number, Passport ID, and more.
Yes. Cvent maintains both programs to ensure that customer data is secured and available in the event of any type of disaster that may occur or to allow Cvent to quickly recover in the event of unexpected downtime. Both policies are available for review on our Trust Center.
Cvent utilizes AWS for all customer data storage needs. Data will be processed/stored within AWS US-East and AWS US-West for all North American-based customers, and AWS Frankfurt and AWS Dublin for all EU-based customers and customers in other parts of the world.
Yes. Cvent will notify customers who are directly impacted by a security breach/incident within 48 hours of confirmation.
Yes. Cvent performs internal testing on all of our products/services and also works with independent third-party vendors to perform additional testing. The results of this testing are shared with us as an Executive Summary report, which can be shared with our customers upon request.
Yes. The majority of our products will support SSO out of the box and additionally we offer APIs that can be configured to work with your preferred solution. Please visit out Developer Portal for more information on our SSO offerings.
Yes. Cvent completes detailed security assessments and reviews them annually to ensure they are current. Examples of assessments that we offer are a Standardized Information Gathering (SIG), the Consensus Assessments Initiative Questionnaire (CAIQ), architecture and data flow diagrams, and more. All of this information can be found on our Trust Center.
*July 2025 - 2026