February 17, 2021
By Tristen Asrejadid

Cvent Product Insider - February 2021

Vol 2 | February 17, 2021

It’s been a year of unprecedented innovation in the industry, and Cvent is no exception. Last year, we brought you the new Cvent Virtual Attendee Hub® and have been hard at work adding valuable new features to better support your virtual and hybrid events for 2021. Check out the latest and greatest releases for the Virtual Attendee Hub and the entire Cvent product suite, and don’t miss new resources designed to keep you up to date.

 

Latest Exciting Releases for Virtual Attendee Hub

We’ve had several releases to the Virtual Attendee Hub over the past few weeks, including…

Session Chat

This feature allows your attendees to chat with each other, connect on topics of interest, and even react to others’ messages. Giving attendees a sense of community while watching the session, along with the opportunity to engage with their peers rather than simply watching video content.

Session Chat - VAH

Gamification

With the new gaming feature, you can create custom challenges/games made up of different attendee actions within your event. For example, create a ‘Social Butterfly’ badge that is earned when scheduling and attending virtual appointments, or even have sponsored game cards where an attendee earns a badge by taking actions in that specific sponsor’s virtual booth.

Duration tracking

You can now better understand how long your attendees watched your session and easily identify who attended live vs. on-demand. You can even configure a simple setting to set a rule for how long attendees need to watch the session before they’re marked as a true participant.

There’s even a Virtual Attendee Hub best practices discussion going on in the Cvent Community right now, where users like you are sharing their best tips and tricks in the tool. Join the convo!

And these are just a few of the recent Attendee Hub release highlights! Our Product team has been hard at work across the full Cvent platform delivering new and exciting features. For example, Standard Registration (Flex) now supports post-registration partial payments and multi-language browser detection. Our Surveys tool also released a rank order question type, allowing your survey respondents to easily rank a list of choices. From an integrations perspective, the Cvent Salesforce App just had its Version 5.2 release, bringing you new features such as assigning record owners as nomination approvers and creating dynamic opportunity end dates. You can hear more about all of these releases and others in the on-demand recording of our Quarterly Product Update webinar that was just held on February 4, and stay better connected with future releases by subscribing to our weekly release notes.

Keeping You Notified

Speaking of staying up-to-date on the latest product news and releases, you may have noticed the small blue bubble floating in the bottom right corner of your Cvent screen. Say hello to the Cvent Notification Center! Let’s break down what you can find here:

Cvent Notification Center Icon

Release Highlights

As you may already know, we post weekly release notes in the Cvent Community every Thursday. For bigger releases we want to put extra spotlight on, we’ll be adding a card here in the Notification Center. You’ll only see release highlights for products or solutions you’re currently using.

Announcements

We’ll be using this space to deliver larger announcements we feel are important to you as a Cvent customer. We want to ensure you’re seeing critical communications related to upcoming product changes, actions you may need to take, and relevant events.


Join our upcoming Customer Success Groups

Is your account going through a Solution Evolution, meaning you’re transitioning from one Cvent product to another? We’re continuing to launch new resources, tools, and trainings to help you through these changes, including revolving our upcoming Customer Success Group series around this topic.

Connecting you with like-minded users

Customer Success Groups are great because you get to connect and learn from users just like yourselves. Join us as we walk through some focused content and a mini training, then turn it over to customers to talk through their positive Solution Evolution experience.

Upcoming Sessions (click each to register!)

Data insights made easy: How to use the new reporting platform. This session will be focused on all there is to offer within our new Reports, including grouping/sorting, data customization, and editing widgets.

All your data in one place: Sharing data with stakeholders using an Access Portal. This session will be focused on creating and customizing an Access Portal while also highlighting key improvements from Parked Report Groups and our original Reporting Portals.

 

With all these great new features and upcoming releases, we know there's a lot to keep track of. Make sure to take advantage of all these great ways to say in-the-know with the latest from Cvent, and be on the lookout for our next Product Insider in March!

Tristen Asrejadid - Headshot

Tristen Asrejadid

Tristen is an Assistant Team Lead on the Product Marketing team and actually started her journey in the Cvent Client Success department almost five years ago. She is a Virginia Tech alum originally from northern New Jersey, now living in the DC area.

When not in the office, you can find her training for her next half marathon, tackling a new puzzle, hunting down the best bagels & pizza in the area, or picking up another foster cat (or two or three).