Your Guide to Enhancing Planner Satisfaction with Technology

Discover the power of tech

Key finding: Planner and supplier satisfaction levels are improving

Technology plays a crucial role in today's rapidly evolving market. By leveraging the latest tech, suppliers can automate processes, reduce costs, and increase customer satisfaction. But where do you begin?

Recent Northstar/Cvent Meetings Industry PULSE Findings:

  • Planners are still actively sourcing and booking new events, as they report that the value of face-to-face meetings remains high. 
  • Planner satisfaction with suppliers and RFP response times are improving. However, concerns remain regarding budget and continued rising costs.
  • Now's the time for hospitality professionals to invest in tech, and it can help foster planner relationships.

Learn how your venue or destination can respond to planners faster, improve RFP response rates, and drive attendee upsells.