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  1. Case Studies

ROYAL ACADEMY OF DANCE

Building global events that make a difference with Cvent

  • Introduction
  • Global Events
  • Building events on a Budget
  • Making a Difference
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30% increase

in revenue 

369 events

launched in 2024

Introduction to the Royal Academy of Dance

The Royal Academy of Dance (RAD) are one of the most influential dance education and training organisations in the world. With members in over 80 countries and offices in 36 countries, RAD are a charitable community that believe ‘everybody’ should have the opportunity to dance.

Cvent spoke with Sarah-Jane Lewis, Head of Events and Special Projects and Sania Akram, Events and Special Projects Manager, who are part of the core events team at RAD, running hybrid events, webinars and in-person events. “We are a global organisation, so there are many events taking place every day”, Sarah-Jane explains how these events can range from graduation ceremonies to fundraisers. Sania elaborates; “We really try to emphasize that dance is for everybody. That’s why events play such a big role – because we love to connect everybody”. 

A woman stands on stage, speaking to a group of people, with a green screen behind her.

Connecting a global audience

As a global organisation, hybrid events are a major feature for RAD. “Lots of our events have that online element, we have lots of people from around the world joining,” Sarah-Jane describes the hybrid requirements, “We need high quality camera and audiovisuals, our work involves lots of music for the dancing, the music needs to be heard alongside voices.”

With audiences spread across the globe, ensuring everybody can connect and that the content is accessible, is essential.  “The Attendee Hub adds great value for our events”, Sania explains how they keep over 12,000 members engaged with the events, “we love how the Attendee Hub allows people office to connect and engage in discussions, and the fact that they can watch the sessions after the event is brilliant for us.”

Building events with a budget

Being a charitable organisation, RAD are particularly budget conscious, especially with only three in the core events team. “Resources are always a constraint we work with”, Sarah-Jane explains “we draw within our network for those who might be willing to support”. This also helps to keep the events fresh, bringing new ideas and content so that attendees walk away with new insights year on year. 

RAD launched 369 events across hybrid, in-person and virtual in 2024, with the help of Cvent support to ensure a smooth delivery of their events. “We’ve got to know [Cvent support] very well, I don’t think we would be able to do everything without that 24-hour support”, Sarah-Jane describes her experience with the Cvent team, “it’s crucial for us”.

Events that make a difference

The team at RAD strive to inspire with their events. “We want people to come away feeling energized, that they are a part of something with a sense of purpose and meaning – they will always be seen and heard at our events”, Sarah-Jane explains how, although attendee numbers and revenue are important objectives, the true success of their events is attendee experience. 

With so many members, the team work hard to ensure this message is represented within this community and with any new members who join. “The growth plan is really to continue what we are doing and always listen to our members and spread our message around the world.” 

We want to connect as many people as we can. We would not be able to do that without Cvent. 

Sania Akram
Events and Special Projects Manager

This ethos is best represented with the Academy’s recently launched Teacher Awards, designed to recognise the incredible work dance teachers do around the world.

“One of our teachers was recognised for the work she has done within the cancer community, using dance as a type of therapy for those living or recovering from cancer”, Sarah-Jane explains how proud they are of their impact, “It was quite emotional for everyone, and we’re proud to recognise the amazing work that has been done”. 

The Royal Academy of Dance have already launched many of their 2025 events with Cvent. Sania tells us about their ambitions for the next year, “we want our events to be a lot more far reaching, Cvent will play a massive role in that”.

Products Used
Attendee Hub
Accelerate engagement across virtual, hybrid, and in-person events
Onsite Solutions
Streamline the experience
Event Registration
Capture event registrations

GOALS

  • Connect the global dance community
  • Build easily accessible, global, hybrid events 

APPROACH

  • Utilise Cvent Attendee Hub to connect global attendees
  • Work with Cvent Support to quickly and efficiently roll out hundreds of events

RESULTS

  • 369 events launched in 2024
  • Incredible feedback from attendees, particularly for on-demand availability
  • 30% increase in revenue
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