Royal Sonesta San Juan has everything event professionals are looking for in a tropical destination- beaches, luxury accommodations, nearby historic sites, and meeting spaces awash in natural light. However, in the post-pandemic rush to claim event space, planners rarely have time for site visits before making a hurried decision. The hotel employs a variety of Cvent technology to connect to the right planners for the property and convert leads into booked business.
Products used:
Planner Navigator
CSN Productivity Tools
Smart Custom Proposals
Cvent Event Diagramming
CSN Advertising
Wedding Spot Advertising
CSN Business Intelligence
CHALLENGES
Hotels must keep up with the constantly evolving needs of planners
SOLUTIONS
Cvent technology allows hotels to do business the way planners prefer
RESULTS
Increased planner satisfaction and internal efficiencies lead to additional group business
