Hotel Business Intelligence Overview

Cvent’s MICE and corporate sourcing platforms provide a powerful view of industry activity representing tens of billion dollars of RFP value every year. In 2016, Cvent’s MICE sourcing platforms alone accounted for over $13B worth of opportunities. That data allows us to provide hoteliers and destinations transformative business insights needed to evaluate performance, benchmark against competition, and ultimately win more MICE and Corporate business in a competitive hospitality landscape.

MICE Competitive Set Dashboards

Benchmark Performance Against Competitors

Gaining an edge over your competitors is key to a hotel’s success, so we built Cvent Hospitality Cloud’s MICE Competitive Set Dashboards so hotels understand how MICE demand, response patterns, and awards compare to up to 10 competitors in real-time.

This powerful dashboard transforms MICE business data into real-world insights that enable confident, data-driven decisions.

MICE Enterprise Dashboards

Insights on Portfolio Performance

For enterprise-level and above-property users spanning chains, management companies, and even destinations, relevant and timely business intelligence on all properties within your MICE portfolio can make or break your success.

That’s why Cvent Hospitality Cloud developed Enterprise Dashboards. Enterprise-level hospitality executives get a complete bird’s eye view of their properties’ relative performance so they know where to focus their efforts.

MICE Analytics Consulting

Best Practices for MICE Sales and Marketing

Even the most sophisticated hotel teams struggle to convert data into actionable insights, so we offer custom MICE Analytics Consulting to improve your RFP success rates and increase conversion.

Our team of experienced hospitality experts can sit with your team to understand the health of your hotel’s MICE business, find areas of improvement, and to train you on best practices we see from other hotels in your comp set.

Free Reporting Tools

Reports on Proposal Statuses, Rates, and More

Cvent Hospitality Cloud marketing packages come with a host of free reporting tools out-of-the box so you can make the most of your exposure on Cvent’s sourcing networks. Whether you need to check in on statuses of your proposals, audit rate history, or perform many other basic reporting functions, Cvent Hospitality Cloud will get you started right.

Passkey Intelligence

Insights on Room Block Pickup and Upsell Marketing

While Passkey offers industry-leading solutions for managing and upselling existing MICE demand, it also gives you and your planner customers the intelligence to better manage MICE bookings. Online event dashboards give both planners and hotel staff live data on block pick-up, pace, room lists, and other critical event information.

Transient Intelligence

Corporate Travel Business Analytics

Corporate transient travel is a highly competitive market that requires you stay competitive positioned. The Business Intelligence module in Cvent Business Transient (formerly Lanyon) helps you know how your rates and amenities compare to the competition so you have every opportunity to grow your transient business.

Want to learn about the industry and planners?

Knowledge Centre

Looking to discover, learn, and implement new ideas in your business? Check out the collection of assets in our Resource Centre to access the latest thought leadership, reports and other tools.

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Upcoming Events

Cvent Hospitality Cloud hosts a variety of events to help hotels and destinations get market insights, learn about Cvent products, connect with planners, and network with other industry professionals.

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