Annual Cvent Excellence Awards Europe Celebrates Pioneers in the Meetings and Events Industry
Leading organisations, hotels, and CVBs recognised for their innovative use of technology to drive efficiency, boost event ROI, increase MICE revenue, and create more impactful experiences
Lewisham-born comedian Joseph Charm, of Britain’s Got Talent fame, hosted the awards event
LONDON, UK– 16 October 2025— Cvent, an industry-leading meetings, events, and hospitality technology provider, honoured the finalists and winners of the 2025 annual Cvent Excellence Awards during its annual customer and industry conference, Cvent CONNECT Europe. The annual awards programme celebrates hotels, destinations, event professionals, and marketers from leading organisations that use Cvent technology to boost efficiency and maximise ROI across their event programmes and MICE initiatives. Britain’s Got Talent star, Joseph Charm, honoured finalists and winners during a live ceremony event held both in-person at the InterContinental London – The O2 and online. Their accomplishments will be featured throughout the year in case studies, webinars, and other thought leadership content.
With hundreds of nominations across diverse categories, the selection process involved a rigorous evaluation of candidates based on their innovative application of technology to improve collaboration, programme efficiency, and overall organisational success.
"These awards serve as a powerful testament to what can be achieved when dedicated professionals harness the power of cutting-edge technology," said Andreas Heckmann, Chief Customer Officer at Cvent. "This year's winners and finalists are not merely embracing innovation, they are redefining the standards of success in the meetings, events, and hospitality sector. We are privileged to be their partner in creating remarkable experiences and delivering measurable outcomes."
The 2025 winners are:
Event Professional Winners
Outstanding Total Event Programme
Lilly
Best In-person Experience
St. James’s Place
Cvent Advocate of the Year
Paul Gibbons, EY
Cvent Newcomer of the Year
MAD//Fest
Cvent Partner of the Year
The Turner Agency (TTA)
Meaningful Impact
Energy Networks Association
- Best Hybrid Experience
OutSystems
Hospitality Professional Winners
Portfolio Powerhouse | Exceptional Portfolio Management
Edwardian Hotels London
Corporate Travel Business Champion of the Year | Accelerating Success and Operational Efficiency
Minor Hotels
The MICE Game Changer | Best MICE Sales and Marketing Strategy
Van der Valk Hotel Schiphol
Planner’s Best Partner | Seamless Collaboration with Event Diagramming & Room Block Management
Novotel London West
Destination Marketing Leader | Utilising Technology to Boost Destination Awareness
VisitMalta Incentives & Meetings
Cvent Hospitality Advocate of the Year | Using Cvent to Accelerate Success
Afra Koers-Hartkamp, Radisson Hotel Group
Venue Directory Champion of the Year | Driving Success and Customer Experience
Radisson Hotel Group
About Cvent
Cvent builds technology to power the highest performing events on the planet. With its purpose-built and AI-powered platform, data insights, unrivaled ecosystem, and deep expertise, Cvent helps its customers deliver real event outcomes.
Cvent gives event professionals the technology to run in-person, virtual, and hybrid events of any size, marketers the solutions to deliver event-led growth, and hotels, venues, and destinations a leading global marketplace to win and keep business. With intelligent tools across the event lifecycle, real-time analytics, personalized attendee experiences, and $20B+ in group business sourced through the ecosystem annually, Cvent delivers the AI-driven technology, insight, and scale customers need to power high-performing events and better outcomes.
445,000+ users across 34,000+ organizations rely on Cvent. With enterprise-grade security and compliance, hundreds of industry accolades, leading customer satisfaction, 8M+ events managed, and its third consecutive year as a Gartner® Magic Quadrant™ Leader for Event Marketing and Management Platforms, customers around the world trust Cvent to deliver when it matters most. Learn more at Cvent.com.