Leading organisations, hotels, and CVBs recognised for their innovative use of technology to drive efficiency, boost event ROI, increase MICE revenue, and create more impactful experiences

Lewisham-born comedian Joseph Charm, of Britain’s Got Talent fame, hosted the awards event

LONDON, UK– 16 October  2025— Cvent, an industry-leading meetings, events, and hospitality technology provider, honoured the finalists and winners of the 2025 annual Cvent Excellence Awards during its annual customer and industry conference, Cvent CONNECT Europe. The annual awards programme celebrates hotels, destinations, event professionals, and marketers from leading organisations that use Cvent technology to boost efficiency and maximise ROI across their event programmes and MICE initiatives. Britain’s Got Talent star, Joseph Charm, honoured finalists and winners during a live ceremony event held both in-person at the InterContinental London – The O2 and online. Their accomplishments will be featured throughout the year in case studies, webinars, and other thought leadership content.

With hundreds of nominations across diverse categories, the selection process involved a rigorous evaluation of candidates based on their innovative application of technology to improve collaboration, programme efficiency, and overall organisational success. 

"These awards serve as a powerful testament to what can be achieved when dedicated professionals harness the power of cutting-edge technology," said Andreas Heckmann, Chief Customer Officer at Cvent. "This year's winners and finalists are not merely embracing innovation, they are redefining the standards of success in the meetings, events, and hospitality sector. We are privileged to be their partner in creating remarkable experiences and delivering measurable outcomes."

The 2025 winners are:

Event Professional Winners

• Outstanding Total Event Programme

  Lilly

• Best In-person Experience

  St. James’s Place

• Cvent Advocate of the Year

  Paul Gibbons, EY

• Cvent Newcomer of the Year

  MAD//Fest

• Cvent Partner of the Year

  The Turner Agency (TTA)

• Meaningful Impact

  Energy Networks Association 

• Best Hybrid Experience

  OutSystems

Hospitality Professional Winners

• Portfolio Powerhouse | Exceptional Portfolio Management 

  Edwardian Hotels London 

• Corporate Travel Business Champion of the Year | Accelerating Success and Operational Efficiency

  Minor Hotels

• The MICE Game Changer | Best MICE Sales and Marketing Strategy 

  Van der Valk Hotel Schiphol 

• Planner’s Best Partner | Seamless Collaboration with Event Diagramming & Room Block Management 

  Novotel London West

• Destination Marketing Leader | Utilising Technology to Boost Destination Awareness

  VisitMalta Incentives & Meetings 

• Cvent Hospitality Advocate of the Year | Using Cvent to Accelerate Success

  Afra Koers-Hartkamp, Radisson Hotel Group

• Venue Directory Champion of the Year | Driving Success and Customer Experience

  Radisson Hotel Group